Complaints Against Bertha Rivera

NYC, NY 10009 or Mt Vernon,   NY 10552

BRANDY1127@aol.com, krysalee1@aol.com, reyesintrnationl@aol.com

If you have questions about the complaint,
please contact the person who it was filed by.

I had a bad trade with BRANDY1127@aol.com I sent her 2 dvd's and she never sent anything in return. she says she never recieved my dvds so she filed a fraud complaint with her post office in order to stop her package and have it returned. however the USPS says that is not possible in any circumstance you can not stop mail that is already sent ever. there is a very, very rare case of recalling of mail which takes a form being sent to the receiving post office requesting an interception and return of mail in question, however my post office confirms no form was filed and none of my mail was intercepted. I have a receipt saying I mailed on 3/26/03 at 02:57:43 pm, but sadly I did not purchase insurance or confirmation #. I was realitively new to trading when I traded with her and way too trusting. I have learned my lesson. my early emails with her got deleted. her name is Bertha and her Email is BRANDY1127@aol.com. I do not have her last name or address except that she lives in New York. I wish I had kept it and sent her stuff with a confirmation # but I didn't. All I have is the sales receipt for mailing her package. I sent her 2 dvds and she was suppose to send 4 beanies. we were supposed to ship on the same day. I did check her feedback which was fine she has it all over. this was on one of her pages it says the sites she is on. {I have refs under old SC feedback as well as on KNK, CN, Ebay, A1- Traders. Refs SC -- brandy1127@aol.com -OR- krysalee1@aol SCC -- brandy1127@aol.com CN -- babychia ebay -- babychia KNK -- babychia Bidville.com -- ReyesInt'l A1 Traders -- krysalee1@aol.com KNK url --

our deal was either arranged on TY BBOT or Smartcollecting.com. we had discussed a trade weeks ahead of time then I never heard from her so I assumed she was looking for new rather than used dvds. weeks later she sent me a list of dvds she needed and we arranged a deal, so I don't remember the initial site I met her on. I wish I had kept more info and taken more precautions but I didn't think she would cheat me. I was naive and I have learned my lesson. I keep copies of all correspondance until deals are complete now and I ship with a confirmation #. I realize you might not be able to help me because I don't have all the info you requested but thank you for anything you can do. I have learned my lesson on that one. Bertha appearently never shipped since it is unstopable and she claims she stopped it and got her stuff back it is clear she never parted with it in the first place. I posted a warning to others on smartcollecting.com and TY. she retaliated by lying on my feedback. I just want my stuff back. Please help! I was referred here by someone who saw my warning and reported she cheated them in the past too. (sr1110@mtco.com) Please let me know if you can help or not. marci

This was my situtation with her. It happened last year,she purchased a little steiff stuffed animal with me off of knk she paid with paypal, then after I mailed it she stated she never did recieve it. I checked with my post office and they said they would check into it, stated she had a good mailing address she should have recieved the package, anyway it was never returned back to me. It was not a expensive transaction I think about 17.00 anyway's what I thought was strange was she didn't give it enough time to arrive there, she went and placed the complaint right away. I don't think I used delivery confirmation at that time I didn't know I had to with paypal. I found out later she was using mult. email address's otherwards had more than one account on knk and CN. I have no proof that she didn't recieve my package but even if I used dc that only mean the package is delivered there, It does help you if you use paypal to recover your funds at that time. I refunded her fully. What she did tell me is that she didn't get the package and that the postal carrier could have left it and nobody was home. I just did the right thing. I was just suprised when I mailed the package and it takes 3 to 5 days to get to new york from here and she had already filed the complaint I did and still do feel like she recieved and either didn't like it or she planned it.Due to the time-table factor. I hope the other lady can get her beanies back.  I bet she has accounts on Ebay. I know she does paypal. The person I had the transaction with was
Bertha Rivera
809 East 6th Street   #5A
NYC,NY 10009                                        Thanks, Susan
or

Cautionlist: She has also used the address of
PO Box 403
Mt Vernon,   NY 10552

oh my, I DO remember clearly! It was the very first negative I got on Ebay (plus I keep excellent back up) I have her full name and address but you should be able to get that from Ebay . Exactly who and what are you investigating? She said over and over she had mailed payment and it did finally arrive a month after auction ended (my auction says payment to made within 10 days) . Then she sent me a check (auction also said a two week hold) and I mailed out her item. In cases such as this, I usually let sleeping dogs lie & just leave no feedback but this woman harassed me and kept emailing me and insisting I leave her feedback (this is back in the day when you could leave more then one feedback response) so I did leave her a neutral, mentioning how long it took and the trouble I had and she in turn left me a negative. Go figure! I am sorry about not being able to give you more info, Ebay has pretty strict rules on personal information but I can give someone from Ebay info if you would like to pass on my name.  Good luck,    Michelle Sokoloski    aka mishelelise

I appreciate you contacting me regarding this matter however Marci had ample time to send proof to me on this trade. This was requested of her in order to resolve this matter which she chose not to do so. However YOU claim she has proof, then why wasn't this furnished to me when I asked for it. She furnishes proof to you yet when I asked for it she refused to send and gave a bunch of excuses. I tried various times to email her, forwarding past email exchanges, inquiring about her end of trade in order to resolve this matter. She was not even willing to work with me. I cannot be held responsible for her package being lost or sent to wrong address if indeed it was mailed out. That is why I shipped out with return receipt. I feel at this point and time that it is a little too late for me to try and discuss the matter with a mediator especially since she went on SC and left a negative feedback. I never received anything from her even until this date. At one time I was even willing to allow the beanies to be released to her just because I trully believed the package might have been lost. Yet she didn't even care that I hadn't received anything and wasn't even willing to work with me in any way. I felt it to be totally cruel that she didn't offer any fair solution and was only concerned about getting the beanies with no regard to my ending up with nothing. It's not about the beanies, it's the principal of the matter. The beanies are extras and it would have been no biggie for me to let her have them and this was mentioned to her. All I asked for was proof that she indeed shipped out for my own peace of mind. If she would have said something like she was sorry the package got lost and offered to send two beanies back or made any effort I probably would have said don't bother keep them and just take the loss. Instead I got nothing... no proof, no empathy, nothing and that's what made me leary on whether or not she really sent out. I fully understand that she gave you her part of the story and I have no problem with that. I however prefer to present my side & proof to the appropriate legal authorities when the time comes for me to do so. I have been been trading online for over 5 years and my feedback shows that I ship my end as agreed. I had other trades during the same time as with her all successfully completed. I have also successfully complete many other trades after her to this date and can provide email exchanges from various people specifically stating them receiving and them thanking me for the trade, I would gladly forward them if interested. If you honestly believe that as a mediator you can resolve this matter fairly, I'll be open to hearing your suggestions, if any. However if you are only going to say things like: (and I quote) "Hopefully this has just been carelessness on your part and you will return her dvd's or send the beanies you were to have sent to her. thanks " then it seems you have already come to a conclusion on this matter without my side ever being heard and this concerns me! I suggest that you allow this matter to be fully resolved by the neccessary authorities before placing my name and/or any personal information on bad traders list or disclosing my information in any public forum. Defamation of my character unjustly & disclosing my personal information will not only bring charges against her but also against you and any other site that does this. I appreciate fully what you are doing however I feel it would be unfair to place me on lists and banned from auction sites because I choose to resolve this matter with the proper authorities, not based via internet and email exchanges. After all I do not know who you are, nor what if any connection you may have to Marci. Hopefully you can understand my point of view & will respect this decision. However as mentioned before if you honestly believe that as a mediator you can resolve this matter fairly, I'll be open to hearing your suggestions. I seriously hope you avoid from disclosing my personal information on ANY site or in ANY public forum until this matter has been fully resolved & handled by the proper authorities, unless you have suggestions on other ways to resolve it. I do thank you for contacting me as I will now begin to get my proof in order and pursue further legal counsel regarding this matter. Thank you!

Some mediator you are, lol. It is quite evident that you have already made a ruling prior to even hearing my side. As mentioned in my first email, I have no intention of proving anything to someone hiding behind an email. I do not know what connection if any you have to Marci. Also Marci had ample time to provide proof to me which she did not when I asked for it. It's quite ironic that you claim she provided proof to you yet she gave me nothing but excuses of not having a scanner or any way of getting that proof to me when I asked for it. She also never requested any proof from me until I asked her. I would have been more than willing to exchange proof with her and mentioned this to her via email contact.  As for your comments on my feedback, I feel that was totally uncalled for.  I was not bragging, I just mentioned it. Whether it has much to be desired is not for you to decide. You have no right to even make a comment like that and to do so as a mediator shows how unprofessional you are.  You also mentioned there has been other complains about me yet I have never been contacted by you or anyone else regarding it. As mentioned before if any of my personal information is disclosed in any public forum, it will be pursued legally. Having a disclaimer on your site does not give you or anyone else the right to disregard MY right to privacy. I'd appreciate it if you do not contact me again.

A D Rivera
890 E 6th St
New York NY 10009
212-677-1055

hi iam havin problems with bertha rivera. have you any advice. i hav sent her my trade but shes says shes sent mine and i havent recieved it. i am only 14 and did not know about feedback at the time    any advice