Complaints Against Brian Robins
San Bernardino, CA. 92404

hijomalo@aol.com

If you have questions about the complaint,
please contact the person who it was filed by.



June 25, 1999
Complaint filed by: Jim-VickyWarren@webtv.net

No Beanie, No more money. This isn't as much fun as it used to be. I sent him a money order for $14 for valentino and then waited and emailed and eveything else. Yahoo won't take the comment on their feedback because I didn't win the auction. I did bid and I didn't win so I assumed he was doing a nice thing. All he was doing was helping me lighten my checking account. I've emailed practically everyday. He won't reply to any. Never sent bear. Wish I could just make these theives disappear. Brian Robbins 4835 Mariposa San Bernardino, CA 92404


June 26, 1999
Response to cautionlist filed by: Hijomalo@aol.com

There was no carelessness on my part. I sent the beanie over twoo weeks ago. I just returned from a two week business trip to see all of her ludicrous comments and have responded to her. She did not request insurance and I cannot do anything else than place the purchased article in the mail. How am I to know whether she is telling the truth or whether her package was stolen from her mailbox, etc.?I tend to think "I never received it" is a tie for the oldest excuse in the book. she didn't ask for insurance so I did not insure it


July 26, 1999
cautionlist: Please note that the complainer sent him $10 plus $4 for shipping of one bear. that was more than enought to send insured priority. Or insured regular and he would have had money left over.


June 27, 1999
Update from: Jim-VickyWarren@webtv.net

This is the reply that I sent to Brian and his response to me.
Dear Brian,

First of all I'm not really out there. I'm only in DC. Secondly I asked you to email me when you got the money order and when you mailed the bear. You did neither. You did charge me $4 S/H and made no mention that if I wanted insurance I would have to pay more. Since you obviously didn't send it priority mail($3.20) And I'm sure you didn't send it Fed ex (lots more) I can only assume you sent it by regular mail. Which when I last mailed something that light cost me about a buck or two. (That's why I must have figured it would be insured because as a beanie lover you wouldn't mail out a beanie for half of what you charged for shipping just to make a buck) Please either send a bear priority or return my money. I can't imagine that you would leave town and go on business and just let things float along without checking emails or anything else but if you look at the cautionlist under Christine Lansford you will notice that I was taken for a lot more than $14. So now it has become principle. I hope your business trip was successful and that you had a good time. By the way I live on a military base which is guarded 24 hours a day because of security. The chances of my mail being stolen are ziltch, sorry. I will be gone this week but my mail is being held for me so when you send either the money or the bear the postal authorities will be holding it till I get back. Thank you very much Vicky. His resonse to me: " Wow, you are really out there. I cannot do anything else than mail you the beanie, which I did do, I have only had one package out of hundreds sent be claimed to be lost. Unfortunately, I am unable to determine whether a person  actually receives a package or not. It could have been stolen out of your  mailbox or you could have received it and tried to scam another out of me.  Since you did not request insurance, I did not purchase it; thus, I am in no position to send you a second valentino. I apologize if you never got Valentino, but I am not in the position to hand deliver a package."


June 27, 1999
Update from: Jim-VickyWarren@webtv.net

http://auctions.yahoo.com/show/rating?userID=hijomalo&filter=-1 It seems that he has had many more complaints than just mine which he stated I was the only one he has had problems with. There are many complaints posted here about him.


July 9, 1999
Cautionlist found many complaints about people not getting what they ordered from him on the site listed above. I could not post them here as they did not email me about them but you can go to this site and see for yourself.