Complaints Against Janet Rout

Gresham, OR 97080-1846

janet.rout@worldnet.att.net, user ID on ebay..lauraann61 or janetmarie4, JMR1959

If you have questions about the complaint,
please contact the person who filed it.

January 8, 2001
Complaint filed by: jcrichter@erols.com (Richter)

Your name was given to me by a frequent trader. In September I paid for a "Presell" (I know!!!). My Nipponia, Buckingham and Chinook were promised by Dec. 30th. On Christmas eve the sellers family email ed a generic letter to all who purchased from Janet Rout that her husband has been in a terrible accident. While I am sensative to this fact, I still have not heard anything!! I emailed them that my prayers were with them but it was important to keep in touch. I have heard NOTHING! Please advise me what to do next. I do not want to be cold. I won 2 presell auctions#1900869 and auction #1867421. The first auction was 1867421 on August 26, 2000. I sent a payment of 81.75 to
Janet Rout
410S.E Greenway Dr.
Gresham, OR 97080-1846

I should have received Chinook beanie by December 31, 2000

I won auction #1900869 on September 19,2000 also a presell and should have received Buckingham, Nipponia and Chinook by Dec 31,2000. I sent a payment of $207.74. I emailed the seller Jan 1 and was emailed back by the sellers sister Laura saying Janets husband had been in an accident Dec 15, 2000. I have not received an email from Janet and I have been in touch with another winner of a presell auction of Janet's that has even threatened to call the authorities and has had no responce.. Please advise. All auctions were on CN. My user name is LauraSue. Janet Routs is "jas rout" janet.rout@worldnet.att.net Thank You. Laura

Ok I am really confused. We have been emailing her. I explained the situation to her that my husband was in an accident. And that the shipments were delayed getting out here is her last email to me:

From: Richter
To: jas rout
Sent: Sunday, December 31, 2000 3:45 PM
Subject: Re: chinook presell

Laura as I said in my last email tell Janet she and her husband are in my prayers. Beanies are not important to me. My heart goes out to all of you! Make my package a very low priority. Human life is so fraile,put your energy toward helping Janet.As for the people that would call the hospital and hang up, well, they have to answer to GOD! I wish there was more I could do to help. Sincerly, Laura Richter

I emailed her to find out what is going on. We started sending out beanies last week and we are continuing to send out. I will let you know what she says ok?? Janet

traders_name: Janet Rout Comments: Sent Janet a check in the amount of $653.20 for 6 Buckinghams on 11/17/00. To date, the beanies have not arrived. Janet claims she sent them, but cannot provide accurate information to track the package. Her newest delay is that her husband was injured and is in the hospital.

This person ( bpmiceli@aol.com) already has the bears.

she did ship them after threats to the police.  Phyllis

I told Janet that if she kept in contact with me for a few weeks I would give her more time. Keeping in touch on a regular basis is a must though. I will let you know. Laura

traders_name: JANET ROUT
Purchased a Presale auction on Ebay from Janet Rout. Janet offered an auction on September 26, 2000, for seven sets of latest International Trio to be delivered no later December 20, 2000. I purchased two sets! I was going to give one International Trio to a very dear friend who graduated from college December 9, 2000. And, give the second set to my neice for her Sweeet 16! I figured it would be perfect an awesome gift for Christmas/ Graduation and Birthday. Aparently, her husband was hurt in an auto accident on Dec 10, 2000 and it would be Jan 6, 2001 before she could even begin to fill orders. I have emailed her twice a week since Jan 6 2001 and have requested my money back. It is nearly the end of Jan and I have still not received my money back or for that fact the beanies. Please beware of purchasing anything from her! Her eBay user name is jas rout

I have received one bear from Janet. Still waiting on BUCKINGHAM, Nipponia and Chinook. I have given her extra time but have about had it. Laura

I was given your email saying you may be able to help me and a friend. I am Carolyn Heimendinger-email cHeimendinger@msn.com and my friend is Martha Furr(email)plumber50@prodigy.com We both did a presell with Janet on Oct 4,2000 on No Bidding.com. It was 1-Nipponia and 1-Buckingham for $156.74. That is Janet Rout(email) janet.rout@worldnet.att.net. She goes under janetmarie4. We have email many times. Her first email from her sister said her husband (janets) had broke his neck so we both said we would be patient. We have both been emailing and in one email to me she said she was going to the hospital to take husband off life support. To my friend she told her he was in physical theraphy .It has been 4 months . So in my last email two days ago I told her I was going to try to get someone to help and to please answer me. I have never heard from her. Is there any recourse for us? We would like a refund at this point. She has been adding things on No Bidding and selling them and getting new feedback. I thank you for taking the time to read this. At this point we are both lost as where to turn. Please let me know if you know of any way to resolved this. I thank you for the time taken reading this. There is more but I think I have said enough. Thank you Carolyn

My friend told me I should write to you with my problem with Janet Rout.I am getting a run around about a refund.I reserved Buckingham and Nipponia from her on Oct.4,2000 for the amount of $156.74. I have emailed several times asking about a refund. She has been putting new ads on No Bidding. and I notice in her feedback that some people are receiving the new products listed,But in the emails it is stated that she can not get to the post office.This makes me wonder how the other people are receiving their things.I don't know what to do could you please help. Thank You,  Martha Furr = plumber50@prodigy.net

traders_name: janet rout Comments: She just doesn't want to resolve this problem.Pre-sell auction for NIPPONIA,CHINOOK,AND BUCKINGHAM for $185.55 ended on 9/14/2000.Haven't received any of the beanies or a refund.Full of excuses,but no results.

I won a pre-sell (#1893313) back in Sept of 2000. I promptly sent her $193.30 thru paypal. She promised to ship by 12/20. After 12/20, I get an e-mail stating that her husband been in an accident and may die. I just got an e-mail from her stating that her mother is coming to help her get the beanie shipments out. Of course, I'm wondering why that didn't occur 6 weeks ago. That's all I know about the situation.  Janet Mace

Is there any info you can give me on this case...I mailed 12/22  $238 amount for a Thank U Bear w/certificate I was told & I called this lady & seem t/b a very nice person & have believed her but need to know whether or not now should I...I called and found out that the m/o was cashed 1/4...I thought her husband was injured 12/16 or in the middle of Dec...but others have different stores listed on your site..it doesn't matter except quite of few others have bought thing on the metexchange.com site & this is beginning to seem like a problem is coming to a head... Can you give me any info...I called her # (503) 661-4854 & a man answered & said I had the wrong # & I called back & got the machine...I called the police dept tonite & was told his/her address is still Janet/James Rout on 410 SE Greenway Dr., Gresham, Oregon 97080-1846 .Please  LMK any info that you might have on her..Thanks! take care!

I TO MUST ADD MY NAME TO THE LIST OF MANY. I WON HER AUCTION ON EBAY 9/13/00 FOR THE NEW INTERNATIONA TRIO, NIPPONIA,BUCKINGHAM & CHINOOK. I SENT HER A POSTAL MONEY ORDER FOR $208.50. I HAVE BEEN PROMISED I WILL GET THEM IF I AM PATIENT.I'M TRYING.I ALSO SEND MY PRAYERS FOR HER AND HER HUSBAND.

I Would like to have a response posted under the complaint from Bpmiceli@aol.com, When she posted the very first complaint her 2nd set of beanies were already on the way. She was just mad because I told her not to call and leave threatening messages on the answering machine because it scared my daughter. It WAS NOT the threat of posting to the traderslist or the threat of calling the police since the beanies were already on the way. Now she is flat out harassing me. There is not reason for her to keep posting to the traderslist more than a month after she has them in hand.

As a follow up to: AbregoCattleCo@aol.com, she has received a refund through paypal and I appreciate her giving me more time.

As a follow up to: jcrichter@erols.com her beanies have been send out and again I appreciate her giving me more time.

As a follow up to: yerian@zoomnet.net his beanies have been send out and again I appreciate her giving me more time.

I have been working with Cindy Thompson at Collecting nation through all of the this and she has been great helping me with all the emails. thanks,  Janet

Hello,

Cindy Thomson, CNIC on Collecting Nation here again.

I have the delivery confirmation numbers, as provided by Ms. Rout. Please advise if you find your name on this list, as I have most of you listed by email address:

Elwyn Gaussiran 0300 6000 0000 3114 3799
Katie Klinger 0300 6000 0000 3114 3843
Lynda Benson 0300 6000 0000 3114 3836
Laura Richter 0300 6000 0000 3114 3942
Jeff Yerian 0300 6000 0000 3114 3775
Fred Grassitk 0300 6000 0000 3114 3782
Brandi Atkins 0300 6000 0000 3114 3935
Terry Hill 0300 6000 0000 3114 3928
Christine Ellis 0300 6000 0000 3114 3911
David Wallick 0300 1290 0000 9439 3533
Nancy Van Huysen 0300 6000 0000 3114 3867
Brenda Gleaton 0300 6000 0000 3114 3829
Gayle Thayer 0300 6000 0000 3114 2563
Sherry Taylor 0300 6000 0000 3114 3805
Patty Reed 0300 6000 0000 3114 3812
Claude Wiedower 0300 6000 0000 3114 3850
Mike Taylor 0300 6000 0000 3114 1450

If your name is not on this list, there is a larger, second batch being mailed out either Monday or Tuesday, and again, I will email with those delivery confirmation numbers as soon as they are provided to me.

I have not verified each delivery confirmation above, but as with my local Post Office, they often take a day or so to be input. I believe these may be going through a mailing center, rather than a Post Office-and again, while there are no guarantees, all the other delivery confirmation numbers which have been provided to me over the last three weeks have been delivered, with the correct items.

Would you each please email me as soon as you have received your items, and let me know the status of the delivery?

My very best,

Cindy Thomson, CNIC on Collecting Nation

I received my beanies today! There was also an extra beanie. Thanks so much. Laura

I have finally received my refund via Paypal. Thanks for helping me get Janet on the ball. Shawna

I was given your email address by someone who is in the same fix as me. I reserved a presale order done through nobidding that I bought from Janet Rout on Sept 8, 2000. My two orders of Nipponia, Buckingham, and Chinook was to be delivered no later than Dec 31 or I was guaranteed my money back. Janet has had a tragedy in her family, which I know is difficult. However, every time I request my money back, she assures me that she has them in hand, and is just having a hard time getting them shipped out. Now her mother is supposed to be there helping her, but she has a backlog of 900 presales!!! My most recent email this past weekend has gone unanswered, which really scares me since I have paid her so much money. Can you help? Cecilia Janney

Subject: bpmiceli@aol.com
traders_name: Phyllis Miceli

I had a deal for beanie babies with this person, she said that the first shipment I sent (which i have a delivery confirmation that they were delivered) apparently never got to her. I sent her a 2nd set and was going to deal with the insurance later. She called my house and left a threatening message, which scared the heck out of my daughter. Then after i told her not to call my house and leave messages like that again. She posted to this message board. Then even after she got the beanies the next day, first she said it was because she threatened the police. Now over one month after she had them in her hands, she posted again saying that it was because of the traderlist that i sent them. No offense to the traderlist, but they never contacted me before she already had the beanies. She just keeps posting against me to be mean.

Another trader on nobidding was kind enough to give me your name and address, as she thought maybe you could help me in a situation I am in. Last September, I reserved a set of pre-sells bears from Janet.rout that were to be delivered by 12-20-00. So far, all I have received are e-mails that make other delivery promises but still nothing. Supposedly, there had been an accident in their family, therefore I was more than patient. But now, my e-mails are being ignored. I know I am not the only one in this predicament, as I have been keeping in contact with some of the others who also have received nothing but promises. If you can help in any way, or have any suggestions, any and all would be kindly appreciated. I have also contacted nobidding.com, but they have not yet replied. Thanking you for your time, I remain Sincerely,  Janeen Santella

received my order today.Thank You very much for the help.

I can't believe I have to contact you again this soon but I am having trouble with another deal. I thought this lady was safe to buy from because she had excellent feedback so maybe you will be able to resolve this for me. Let me see if I can briefly summarize the situation for you. On 01/21/01 I sent a PayPal payment of $224.05 to janet.rout@worldnet.att.net (her name is Janet Rout) for a total of 10 buddies on NoBidding. I started contacting her when I hadn't heard anything after a week or so. Her sister wrote back saying Janet's husband was in the hospital but the buddies would be on the way soon. I asked for a refund if they could not be shipped by 02/02/01. She wrote me on 02/03/01 to say 2 boxes were on the way but it turned out she had only sent one box with 3 of the buddies in it. I have repeatedly tried to get a refund for the rest of the buddies which amounts to $128.05 but she, her sister, and even her mother have kept stalling and saying they would be shipping the buddies any day now, tomorrow, etc. Now they have not responded to my e-mails for the last 3 days. All I want is a refund for the buddies not shipped, no more promises that they will be coming. I can understand if she is having personal problems to deal with but surely someone in the family can find a moment to PayPal me my refund. Can you do anything for me?  Thanks,  Laura Hazeltine

Hello,

Cindy Thomson, CNIC on Collecting Nation here. I have the second "batch" of shipments from Janet Rout, with their respective delivery confirmation numbers. They are:

Tonette Hudson 0300 6000 000 3114 3263
Genia Demis 0300 6000 0000 3114 3287
Betty Bohn 0300 6000 0000 3114 3294
Janet Mace 0300 6000 0000 3114 3300
Gail Peterson 0300 6000 0000 3114 3317
Anita Omasich 0300 6000 0000 3114 3331
Julie Ingram 0300 6000 0000 3114 3409
Barbara Terry 0330 6000 0000 3114 3393
Patti Long 0300 6000 0000 3114 3355
Cindy Johnson 0300 6000 0000 3114 3386
Ellen Parker 0300 6000 0000 3114 3379
Lari Basil 0300 6000 0000 3114 1382|
D. Bandera 0300 6000 0000 3114 1870
Janeen Santella 0300 6000 0000 3114 3362
Francene Albert 0300 6000 0000 3114 3423
Gary Tweedy 0300 6000 0000 3114 3430
Julia Cherry 0300 6000 0000 3114 3348
Sandra Tostigan 0300 6000 0000 3114 3324
Eliz Harris 0300 6000 0000 3114 3416

If you have already received your items, and are still on this email list, please so advise so that I may remove you from it. If you are on the receiving list above, please email me once you have received your item(s). If you know of anyone else NOT on this list-please have them email me. If I have emailed you, and you have not yet received, or are not on this list, please so advise.

I will continue to email each of you as the future "batches" of shipments are provided to me by Ms. Rout. Please do not hesitate to email me, if you have another question. However, I have no way of knowing the exact date Ms. Rout will next ship, and cannot advise on this.

My very best,  Cindy Thomson, CNIC on Collecting Nation

Thanks her eCheck cleared moola back after 2 mos...great...thanks so much...Linda

Sorry, for the bother. I just want to keep you updated on what is going on with Janet. She did send me a package and Buckingham was missing. She did the same to someone else I am corresponding with. I e-mailed her, so we will see her reply. It seems that the only time she would reply to me, is when you also e-mailed her. If at all possible, could you, please? I truly appreciate your help!!! Thanks

I just received my package with the beanies........BUCKINGHAM seems to be missing.......... the package was sent out without even a note to reflect that he was not included in the shippment. Still expecting $69.00 or buckingham    Ellen Parker

Sorry I stayed up late and thought that all the bears were in the boxes, sorry I will get it out a.s.a.p.  thanks and again sorry  Janet

This is the third time I have ran into money problems,think I should stop buying from the internet?  I won a presell auction on Sept 13,2000. I was a presell for nipponia,buckingham,and chinook. I sent a m.o. for $208.75. Janet received it. I was guaranteed shipment between 12/1 to 12/20/2000. I emailed her an 12/20/2000, to check status of the shipment, and her sister sent an email saying her (janet's) husband had been in an accident.Then on Dec 31,2000 her sister sent an email telling about the accident ,and said things should be getting mailed out next week. On Jan 2,2001, I emailed saying I wanted a refund, because they were not shipped by the date given. Then her sister and I had a lot of choice words on several different emails because I wanted a refund. She also told me I had to wait longer for it.Then on Jan 3,2001, she asked to verify my address, and a check would be in the mail. And I waited and waited and nothing. So I emailed on Jan 22.2001 and told her I was going to take futher action. Then she proceeded with more excuses and said her mom would be down in a week and things would get mailed. So I mailed again on Feb.13,2001 and asked where my money was, and she said they had already sent out over 100 packages, and I asked where my money was, and she said all she could send was a $100.00 now and the rest in a couple of weeks. I said o.k. if that was the only way I could get my money,but I did not want to wait 2 months to get the rest. I also told her I wanted it in the form of a postal money order, which is the way I sent it or by paypal. I have not had any response since. Please Help!!!! Thanks, Kathy Rubio

Here is her info:

Janet Rout
410 S.E. Greenway Dr.
Gresham,OR 97080-1846
user name on ebay-janetmarie

Hello,

Cindy Thomson, CNIC on Collecting Nation here. I am a Mediator, and I am attempting to assist ALL people (regardless of the site your transaction took place on) with their currently open transactions with Ms. Janet Rout ("Janetmarie4"). I have the third 'batch' of shipped packages from Ms. Rout. It is:

Eugenia Sigman 0300 1290 0008 4877 6148
Les Groobin 0300 1290 0008 4877 6155
Betty Bohn 0310 2990 0001 3154 0095
Ellen Parker 0310 2990 0001 3154 0101
Janeen Santella 0310 2990 0001 3154 0118
Cecilia Janney 0300 1290 0003 9269 2581
M. Severson 0300 6000 0000 3114 1467
P. McMinn 0300 6000 0000 3114 9426
Robbins 0300 6000 0000 3114 9433
K. Myers 0300 6000 0000 3114 1474
C. Cooper 0300 6000 0000 3114 9396
M. Myers 0300 6000 0000 3114 9419
K. Andrews 0300 6000 0000 3114 3270
S. Neuund 0300 6000 0000 3113 9372
K. Clark 0300 6000 0000 3113 9402
K. Eagleson 0300 6000 0000 3113 9440

The above delivery confirmation numbers may take up to 24 hours to appear trackable. Please contact me if:

1. I have emailed you and your name is on the above list. Also, PLEASE email me AGAIn once you have received the package.

2. I have emailed you and your name is NOT on the above list (nor on any of the first two batches I have emailed out). Please let me know which site your transaction with Ms. Rout originated on, and what item(s) you are awaiting, as well as any auction number-if applicable.

3. If you read this (or either of the first two emailed lists of shipped items) and your name has not appeared on either list. Please then provide the same information as requested in #2 above.

4. I have emailed you today, and you have already received your items.

I appreciate not only your patience, but your assistance in this matter. I apologize for the delay each of you has endured. If I have emailed you, and you have already received your items, I doubly appreciate your patience-as you can see, there are many people involved, and I may be redundant at times!  I have also been informed by Ms. Rout that she is working "right now" on the fourth 'batch', and I promise to provide that as soon as it is provided to me. It tends to take 3-6 days from the time I am told this, for the next list to be provided to me. My very best,

Cindy Thomson, CNIC on Collecting Nation

Well, Janet did send me the $40 refund via PayPal. She didn't say anything about sending the wrong bear but I guess I'll just call it good and forget that part. I guess she finally wore me down. Anyway, thank you once again for your help.   Laura

Janet Rout of Gresham, Oregon had a presell for Nipponia, Buckingham, and Chinook beanies on NoBidding. I sent $197 with the understanding the beanies would be delivered by Dec 31, or money refunded. Have contacted her constantly since Dec 31, and have been told several "sad" stories with promises that they would be mailed "next week," "within the next two weeks," etc. My emails are being ignored. She is still selling on NoBidding. My friend is out $150 for two of her beanies. Careful! .My friend's name is Marcia Gorringe and she ordered through Collecting Nation. My order was through NoBidding. Marcia does not have a computer, so I take care of her emails, etc.. She ordered Nipponia and Buckingham and I believe she paid $154 for the two of them on the presell.

Hello,

Cindy Thomson, CNIC on Collecting Nation here. I have three additional packages which Ms. Rout has shipped over the past weekend. They are:

Karyl Yelverton #0304 7990 0004 6953 7389
Sharon Klein #0304 7990 0004 6953 7396
Marie MacDonald #0304 7990 0004 6953 7402

Again, PLEASE email me if:

1. You have ALREADY received your item(s) from Ms. Rout (and I apologize if this is the case, and you are still on my "email to" list).

2. Your name is on the above list.

3. Your name has not yet appeared on any "shipped to" list, AND you have not already emailed me with your pertinent information.

Also, PLEASE provide this information to anyone else whom you may know has an outstanding transaction with Ms. Rout. I have been told by Ms. Rout she is actively working on the next shipment, due to go out tomorrow. Again, often her "tomorrow" ends up being three-four days, and I will email as soon as I receive the next information from her. My very best,  Cindy Thomson, CNIC on Collecting Nation

I reserved two items, Nipponia & Buckingham, on NoBidding.com 9/15/00, guaranteed by 12/15/00 from Janet Rout, User name: janetmarie4. I didn't receive them by that date. I emailed after the holidays and received the reply that her husband was in an accident. I gave her more time because of this. In the meantime, her 'sister' was helping post ads and answer emails. I was emailed on 1/6/01 and told the beanies would be in the mail either Monday or Tuesday. No beanies so I emailed again. This time she said her husband had to have emergency surgery. Again, I gave her the benefit of the doubt and waited. On 1/30/01, I emailed and told her I thought the best thing to do was just to refund my money to my PayPal account. On 2/4/01, she said her mother was coming to help her get the beanies shipped out that week. I emailed back and said okay. On 2/16/01, I haven't received anything and emailed telling her I would be posting to the Caution List, IFCC (www.ifccfbi.gov), National Fraud Center (www.fraud.org) and PayPal. Less than an hour later, she emailed me back and said that her mother was still helping her and for me to re-verify my address which I did. On 2/22/01, I told her I would be posting to the Caution List, IFCC, National Fraud Center, and PayPal. Less than an hour later, she emailed and said I didn't have to do that and gave me a confirmation number. I wrote and asked when it would be mailed and she said 22nd or 23rd. I've checked the confirmation number each day in the morning and evening and it's still not showing up. I didn't even bother to email her this time. Enough is enough. I want my refund. I think I have been more than fair and patient and tried to understand her situation but she continues to put me off, post MORE ads on BidVille.com and who knows where else and I have nothing but my money tied up and empty promises. Thank you for your help.  Elaine

Just a quick note to let you know that I finally received all my packages from Janet Rout. I know I could not have done it without you. If I can ever be of assistance to you in any way, PLMK. Again, many, many thanks for all your help!!! SIncerely ,  Janeen Santella (jsantmona@aol.com)

I just received verification that Janet's echeck cleared, and $100.00 has be put into my paypal account. I will let you know when I receive the rest   Thanks,   Kathy

Cindy Thomson, CNIC on Collecting Nation.

I would like to thank the many people I have been emailing for their assistance, patience and understanding over the last few weeks. As ever, I am continuing to work with Ms. Rout to get each and every transaction currently outstanding completed to your satisfaction. Please do not for ONE MOMENT think I do not know how difficult, distressing and frustrating this is to every single one of you.  I have an additional small 'batch' of numbers for four more people. They are:

Elaine Allison #0300 6000 0000 3114 0248
S. Byrne #0300 6000 0000 3114 3447
D. Duvall #0300 6000 0000 3114 3454
Sharon Klein #0300 6000 0000 3114 0255

Again, please do not panic if these tracking numbers do not appear immediately in the USPS system. They will, and if there is anything incorrect in your shipment, we will work to rectify that as well. If you have already emailed me and provided your transaction information, I still have it, and do not need you to touch base. Ms. Rout is slowly but surely getting to the bottom of this long list, as she has now shipped to 65 people over the last three weeks.  I want you each to know that I have spent countless hours working on these cases, and cannot begin to express my appreciation for all of your understanding. I will not stop until you have each received exactly what you have been expecting.  My very best,

Cindy Thomson, CNIC on Collecting Nation

Just wanted to let everyone know that my much awaited package from Ms Rout arrived today. Unfortunately, it only contained half of my order. I had repeatedly emailed Janet a reminder that I had paid for 2 Buckingham, 2 Nipponia, and 2 Chinook. I received one of each. I am furious. I know she has done this to others as well. Thought everyone should be aware of the problem. Another interesting fact...It was mailed from Succasunna, New Jersey - with Janets's return address on the mailing label. This blows Janet's assertion to me that she has them "in hand" way out of the water.  Furious in Va,   Cecilia Janney

Well...............go figure......I was one of the lucky ones who after much ado received all three beanies.....i received two...then after much emailing got my Buck..............but just looked at the postmark........he came from Fort huachucab Az.....with janets return address     Ellen

If you are going to post that then please post this. First of all it should not matter where it is shipped from. But if it is that big of a deal, I traded 6 Buckingham's with non mint tags for 2 mint sets of the trios to be sent to her. I have been living a nightmare from hell the last few months. I Know that the shipments are late. Everyone is getting their sets. If i could, i would send them all tomorrow, but that is impossible, so i send as many as i can, as often as i can. I don't understand why people have to assume the worst, and make this situation even harder. You post everything that people send you about me, but you don't post reply's that i send to you. I thought that you were supposed to be a mediator? All you do is send me what people send you and tell them to call the people on me? Where is the mediating? NOT ALL PEOPLE ARE BAD THAT GET COMPLAINTS!!! There are good people that have bad things happen to them out of their control. You say that there is not reason to have these beanies out this late? Have you ever been in a situation like i am in with my husband?? If you haven't then how do you know? I see in the comments that everyone is thanking you for your help? I just don't get it. Cindy at Collecting Nation as been awesome in helping me and my buyers through all of this. If I was a scammer i could understand your attitude toward me, but I'm not so i truly don't get it.  Janet

I received my beanies from Janet Rout on 3/1/01 with the confirmation number listed that she had given me. I appreciate all the help from the CautionList. And I don't think I would have gotten this far had I not went ahead with my posting to the Caution List and to the IFCC. I am contacting the Caution List to let you know that I have received my beanies. I will also be sending  them to Peggy Gallagher for authentication. One just looks a little 'off.'  Could just be it was a poorly sewn bear but I see several things I don't like about it. I will be contacting the IFCC and tell them the status of this 5½ (five and a half) month complaint. Thank you for your help. And hopefully, others will be as fortunate as I have been in resolving such problems. Just hope it doesn't take them as long! Keep up the good work.

I received a shipment of 1 set of beanies from Janet last Monday. I was shorted a second set. I emailed her on Monday, and included below is the last communication I received from her. My emails to her have gone unanswered. Just wanted to let you know. Cecilia

From: "jas rout" <janet.rout@worldnet.att.net>
Date: Wed, 28 Feb 2001 08:57:57 -0800
To: "Cecilia Janney" <cpjmom@erols.com>
Subject: Re: presale for Cecilia

Ceceila, In answer to your question, yes a refund would be the easiest way, and i honestly wish I could of just sent everyone a refund when the accident happened ... But unfortunatly, for everyone involved that was and still is impossible. I do have all the beanies here. I still have over 300 of the trio sitting in this room. When i received the buckinghams there was a fair size percentage with ever so slightly non mint tags, which i didn't become aware of until a short time ago. I had the opportunity once they retired to trade non-mint for mint ones to someone that i have been dealing with and know for a few years. I now wish that i never said anything about the disagreement that we are having BETWEEN THE 2 OF US (me and him) BECAUSE IT DOES NOT EFFECT YOU. The only reason that i did mention it was so that you were aware, that i was not aware of the shortage. Is there a reason that you think that these are counterfeit? They are not even making counterfeit beanies of this kind at the present. How am I stringing you along? I said that i would send you another set. I did not even argue with you. I can not possibly get to the post office everyday, there are other things and people that i am responsible for other than beanies. That is not an excuse that is being honest. I will send another set to you as soon as possible. Janet

I received notification this morning from Peggy Gallagher Enterprises that the two beanies I finally received from Ms. Rout were authentic. While one looks like it's not in very good shape, I, at least, got mine. They are  only worth 1/3 of what I had to pay. Had I gotten them on time, I could have traded them for the things I really wanted-the buddies. But I am  NOT complaining. I feel fortunate to have received them at all. Thank  you for all your help and keep up the good work. I have also contacted the IFCC and let them know that the problem with Janet Rout has been resolved.  If anyone needs to contact me, please feel free to do so. Please put something in the subject line that I won't delete. I don't read emails from someone I don't know. :)   Thanks again for all your help, ladies. You are the best.

Hello,

Cindy Thomson, CNIC on Collecting Nation here.

I have heard from Ms. Rout with a few additional shipped items. Again, please be patient if your name is on this list, and the items do not show as being shipped yet, via the www.usps.com site.

Cecilia Janney (second part) 0300 6000 0000 3114 3515
Karyl Yelverton/Marcia Gorringe (second part) 0300 6000 0000 3114 3676

This will bring the total number of packages mailed since I became involved in mid-January 2001 to 68. The majority of packages sent held the "trio", so there have been far more than 68 items actually shipped. From the information I have on file, there will still be a total of 31 outstanding orders left to be filled. While I continue to understand this information may not assist each one of you personally, please take heart from the fact that Ms. Rout is slowly but surely making her way through each outstanding transaction-regardless of the site it took place on. We are over two-thirds of the way home now, and I promise to remain vigilant until each one of you have finally received the items you have paid for. I will email each of you as I receive further information. I am asking that you each not email me to inquire as to when your turn will occur. I have no answer for that, and won't have one until I am actually provided with the delivery conformation numbers from Ms. Rout. I am sure you each can see how much time and effort has gone into this situation to date, and asking me for answers I cannot provide (no matter how badly I wish I could) will not be productive. Again, I want to thank each and every one of you for your continued patience and understanding. PLEASE, if I still have your name on this mailing list, and you have received your items, let me know.  My very best, Cindy Thomson, CNIC on Collecting Nation

Hello,

Cindy Thomson, CNIC on Collecting Nation here.

I have received a new group of shipped items. They are:
Jami Engelhardt 0300 1290 0006 8637 9075
Danielle Silaides 0300 1290 0006 8637 9068
Jake Cohen 0300 1290 0006 8637 9051
Cathy Krepcio 0300 1290 0006 8637 9044

I have also forwarded the list of ALL of you, with your particular information, in an attempt to do whatever I am able to in order to hasten YOUR actual delivery, to Ms. Rout. Again, I cannot express my appreciation for your continued patience and assistance in this very trying situation. I will email each of you again, as soon as I receive the next information from Ms. Rout.

My very best,   Cindy Thomson, CNIC on Collecting Nation

I received the balance of my order from Janet Rout on Thursday. Thank you for your help.Cecilia

Here's an update for all those complaining about Janet Rout:  

The United States Postal Inspection Service's Operations Support Group has started an investigation into Janet Rout. Their address is:

US Postal Inspection Service
Operations Support Group
222 South Riverside Plaza
Suite 1250
Chicago, IL 60606-9405

Also, the US Department of Justice has begun an investigation into Janet Rout. They can be reached at:

Sidia Cuenca
Enforcement Officer
Department of Justice
Civil Enforcement Division
1162 Court Street NE
Salem, OR 97310

Hope this information is useful to those still waiting for merchandise from Janet.  I received my beanies from her, but looking at her 20-pages of complaints last night, there still are tons of people that have not been sent beanies by her. It is still an ongoing list of complaints. Hope this update helps someone out there. The post office and the Department of Justice are beginning investigations on her.  Thank you,  Phyllis Miceli

Subject: Bpmiceli @aol.com
traders_name: Phyllis Miceli

I have written to the traders list before about this person, she will NOT leave me a lone. I received a letter from the post office dated for march about the beanies I sent her back in January. I talked to Mr. Darling at the Attoney General's office and everyone on his list including her was already taken care of. This is pure and simple harassment by her. Please leave me alone!!!!

I HAVE EMAILED JANET 2 TIMES IN THE LAST 3 WEEKS, AND SHE REFUSES TO RESPOND. SHE STILLS OWES ME $108.75. AFTER THE FIRST $100.00, SHE SAID SHE WOULD SEND THE REST IN A COUPLE OF WEEKS. THAT WAS ON OR ABOUT FEB. 22, 2001. WHAT IS NEXT?  THANKS,  KATHY RUBIO

Janetmarie has been removed from BidVille.
BidVille Customer Service   http://www.bidville.com

However, she is currently still selling on eBay under lauraann61. She also has an active eBay account under janetmarie4, with negatives, so that's why she opened this newest account -- mostly posting 30 day presales.

I don't know if you are still handling Janet or not. It has been 6 months on April 4 20001 since I sent Janet my money of $156.74 for 1-Buckingham and 1-Nipponia. I think that is being very very patient!! My Question is ,what do I do now. I do not know the condition of her husband or what is going on. I know she has sent out some beanies from the Bad Trader List. She also has alot of time to respond to anything put on the board about her. Should I contact an official source about her? If you have any ideas I would appreciate it. I really hate to do it but am so very frustrated,hurt and angry. It would not be so bad if I have not seen presells on Bidville while she needed to take care of her present clients. Thank you for taking the time to read this and please let me know if there is help for some of us who are still waiting. Carolyn cHeimendinger@msn.com

Hello,

Cindy Thomson, CNIC (mediator) on Collecting Nation here.

I have the next delivery confirmation number from Ms Rout. It is:

0300 1290 0003 6409 8762 James Ryan

I have also been advised by Ms. Rout that she is expecting another shipment of Buckingham beanies, and those are the ones she was lacking to complete the 'trio' sets she owes most of the remaining people. I believe we have gotten all open transaction which do NOT call for the Buckingham beanies. I know there is one person out there waiting on a different shipment, and it has nothing to do with any of the Niponnias/Chionooks/Buckinghams-I am doing my best on that transaction as well.Please take a moment to email me when you receive your item, whether it is from this email, or from subsequent email, as I need to be sure you each do receive what you are waiting for.I hope to have more updates for you soon.

My very best,

Cindy Thomson, CNIC on Collecting Nation

I won a bid for 2 Issys on nobidding ($84.20 each) from Janet Rout on 1-10 &1-11 and still haven't gotten them...She claims there is a health problem in the family which now has been a few months... I also e-mailed her, but she doesn't respond...Her email address is: Janet.rout@worldnet.att.net. What else can I do ????????Appreciate any help or advice...........Adeline

hi i have had two auctions with janet rout go bad.i was told to email you about this.i did a buy now on auction # 572289127,572288636 it was two dozen beanies,belive it or not i did get one dozen but have been fighting to get the other or my money back any help would help thanks.

Hello,

Cindy Thomson, CNIC on Collecting Nation here. I have two additional delivery confirmation numbers for the people I still have on my 'wait' list. They are:
Kathy Yanoshak 0300 6000 0000 3114 4437 (remaining item)
Ms. Crelia 0300 6000 0000 3114 4413
Would you please email me upon receipt? Thank you.

I am also hoping to have additional delivery confirmations for you soon, and I greatly appreciate your continued patience.  I know one of you is still waiting on a Buckingham beanie only, and I am working directly on that, and hope to have a delivery confirmation for you soon also. And, for the person in the UK with whom I am working regarding a bit different issue, I have finally received at least a reply about it, and hope to have further news for you soon. I am also looking for a response from the person who was (and may still be???) waiting on the issue of Roxies-please let me know the status, as I have emailed you several times, and have not received a response. Again, I am still looking for these two people:

'bjzbandit' (BLB)
Susanne Robinson

If anyone knows them, or where I may find them, please let me know.

The remaining people on my 'wait' list now total 23, and this includes the two unknowns listed above, the one person awaiting the Buckingham beanie only, and the person from the UK with whom I am dealing on a bit different issue. If ANYONE out there is aware of ANY other people still waiting for their items, again, PLEASE ask them to email me directly, so that I may discuss it with them. What I am looking for are any transactions that ended BEFORE January 15, 2001. If the transaction is newer than that, they may still email me, however, I am going to continue concentrating on the older transactions first, as you have all waited an inordinate amount of time already. That is not to say I will not assist them, only that they will need to remain at least as patient as each of you have. My very best,

Hello,

I have an additional delivery confirmation number for:
Patti Long 0300 6000 0000 3114 4260 (remaining item)

Please let me know when you have received, thank you.

My very best,     Cindy Thomson, CNIC on Collecting Nation

In reply to the comment of 4/17: However, she is currently still selling on eBay under lauraann61. She also has an active eBay account under janetmarie4, with negatives, so that's why she opened this newest account -- mostly posting 30 day presales.

You listed my sister's user name on my complaint page, it was not a new account it was opened in 1999! Because of people emailing her bidders it has ruined her reputation on ebay. Some of the emails came from my email address because she watches my daughter here at my house. She can retrieve her emails on the internet from ATT mailbox or can have them forwarded to my email address when she is here all day. But when she returns the emails it has my email address. Because of these meddling people that don't know what they are talking about, it has caused problems with our relationship that was never there before. And why would I not sell with only 4 negatives out of over 320?. My account is closed on ebay right now until i can afford to pay the auction fees. Although I don't think I will ever sell beanies again. I am still getting caught up on the beanies and I pray for the day when this is over and everyone has what is due them.

I again thank-you for the wonderful people that have been patient and understanding through all of this. And I thank God for Cindy at CN, she has been and continues to be a God send and keeps me going when i have just about given up. She gives me inspiration and even kicks my butt when i need it.

In a couple of weeks I will be having surgery on my hands so if i am delayed in responding and even now it is hard because i have severe carpel tunnel in both hands. for those of you who don't believe me, when they set the surgery date i will be more than happy to give you the date and the hospital since I won't be in ICU.  Thank-you,  Janet

Subject: janet.rout@worldnet.att.net
traders_name: Janet Rout

Three weeks ago I won an eBay auction for 1 dozen Dearest bears - I had been warned by several people that this was Janet Rout, but by then the auction was over. I wrote and told Ms Rout that I either wanted the bears before I paid, or I would not pay at all because she is Janet Rout. All communications have come from her but she asserts that these are all her sister's auctions, her sister is not computer literate (that seems odd as one should know how to use a computer to actually get onto eBay!) and her sister lives 1/2 from her. Odd, then, that her sister has the exact same zip as Janet Rout! She sent a Reminder to Pay Your Seller, so rather than risk a Non-Paying Bidder Warning, I paid up. And guess what? The PayPal payment was accepted in the name of JANET ROUT. Yesterday she withdrew her Non Paying Bidder warning (even though I paid over a long while ago) and now refuses to answer any e-mails requesting when I will receive my bears as everyone else is selling them "in hand". I paid her $143.00 for the bears and shipping and I've heard nothing from her since I paid.

She has changed her eBay User ID from lauraann61 to JMR1959. Does JMR stand for Janet M Rout??

Cindy Thomson, CNIC on Collecting Nation here. I have an additional shipped item, the "trio" (which would be Buckingham, Niponnia and Chinook) set of beanies, for :

Jack Hamilton 0300 1290 0008 7103 7711

This will bring us down to 21 remaining from the original group of over 110 outstanding transactions. Slowly but surely. I want to once again thank each and every one of you for your continued patience regarding this situation. Please remember that not hearing from me for days or even a week or two at a time does not mean I have discontinued the quest for completion! Not until each of you have been satisfied, and that is a promise.  My very best,  Cindy Thomson, CNIC on Collecting Nation

PS-Last week, a new addition to my list (Prestglenn) was mailed out. That delivery confirmation number was: 0300 6000 0000 3114 3607. While it was not exactly what this person was expecting, she and Ms. Rout have come to terms and Prestglenn considers this transaction completed.

I was told that you could help me. I sent Janet Rout a check to sister sister floral on April 7th it was for a dozen Issys. She sent me nothing and I have received nothing to date. I have filed with ebay  square trade. I just got a letter from Ebay Janet has not answered.   Any Suggestions?

I won an auction of 12 Dearest Bears on 4-04-01 and have yet to receive anything from this person. She just keeps giving me the run anound. This person should be in jail.

I won 2 bids from bidville.com fro janet Rout. The first one was 2/18/01 for Buckingham Buddy Item #1943672 for a pre-sell at $65.00, total cost with shipping $71.75. To be sent 4/30/01 or cost plus 10% or free shipping my choice. I then won a bid 2/19/01 for Sakura Buddy Item #1962826 for a pre-sell at $95.00 plus $6.75 shipping. To be shipped 4/15/01 or same as above. I e-mailed Janet and asked if my husband could pick up the buddies as we only live an hour away or, if not, did I have to pay double shipping costs. Janet told me she would rather not meet with my husband as her's was in a bad way and I only had to pay one shipping cost. Since then I have contacted her to ask when they were being shipped and her response was her dealer was balking and she was having surgery on her hands so would be slow getting back with me. I then contacted her and asked if I had been took or could I have my money back or the buddies. No response. I then contacted her with a request for the buddies or money again before I listed negative responses to Bidville.com. No response. I then contacted her with a request for money or buddies with a one week grace and then I would contact the fraud authorities. Now I am writting you. I sent a Washington Mutual Bank MO #863443736 for $167.00 on 2/24/01. The total owing her was $166.75. I would prefer to have the buddies but I would take my money back. I have not had a bad experience until now.  Jean Pote

I still am needing help with Janet Rout. She sent me 2 nonmint beanies back in Feb. I sent them back, and she has never sent the replacements. She has e-mailed me with a couple of excuses(when I threaten to go to the police). Can you help me get my money back?   Janet Mace

I want to notify you that Janet has returned my money, Received it today.... Thanks for your help !!!!! Adeline

Janet Rout was pre-selling Chinook, Buckingham and Nippon for $179.95 plus $7.75 shipping, a total of $187.70 on Beanie Nation. I contacted her by e-mail because the auction had already ended and she wrote back to say that she had alot more pre-sells, no problem. She told me to send half of the money now, which was Nov. 30, 2000. So I sent her $90.00. (A Check) She wrote me back to say that she had received it. Then on Feb. 27, 2001 I was told to send the balance of $97.70 (A Money Order), which I did, and that she would mail me my beanies. I never received my beanies and I keep writing to her and all I get is what is going on in her life and that she will be sending them soon. I told her at the beginning that I understood, but now I don't know because I haven't heard from Janet for awhile. I have been very patient and tried to work with her, but she is not responding anymore. I just don't know what to do. I don't buy alot of beanies this way and it just seems awful to look at all the e-mail on Janet. I sent the money to: Janet Rout 410 S.E. Greenway Drive Gresham, Oregon 97080-1846. Her e-mail is: janet.rout@worldnet.att.net. My name and e-mail is: Dori Grover freddori@ctaz.com Thankyou for your help and your time. If you need anymore information just let me know. Have a nice day. Dori

Hi, I am another victim of Janet Rout and her scam with Ty products. I got your email address from someone who said you would be interested in the information. She owes me $156.65 for two beanie buddies I never received and paid for through paypal. Please advise me of what you need and where to email it to. Thanks, Tammy in Seattle

I did get my issys from Janet. She still owes me some money she says that she will send soon.  Best Regards  Patty

I payed over $200 dollars last September for the Britannia, Chinook, and Nipponia Beanies. I have been conversing with Mrs. Rout since. I have not recieved my shipment and I am really upset by the fact she is still selling. I can relate to Janet's plight because I lost my son in a car wreck in Aug. of last year. It is a terrible thing to have to go through, but now she is just making way too many excuses. Each time I write her she says she will ship them soon and I have been writing her since November. I feel like she has robbed me and there is little I can do about it. I have been told by her she has the beanies, but just can't get them shipped out because she is having so many medical problem, but I see she is shipping to others and still selling. Janet, it is time to get your life together. Get on with it, I really know it isn't easy, but the time has come to realize that there are things you need to do. Honoring your commitments is one!

Thanks to one of Janet's past hits, I was given information about contacting Detective Paddock at Paddock@ci.gresham.or.us and filed a complaint against Janet via e-mail. He talked to Janet and I had my buddies within the week. You might suggest him to any other complaintants about Janet. He is investigating Janet so it pays to go to him. I really appreciate all you have done to help me and others get our money or merchandise from Janet. Jean Pote

I just wanted to let you know I never received my 12 Dearest Bears but, I did get my money back from Janet today. I received a cleared e-check in the amount of $144.25 in my PayPal account today. I sent her a thank you and want to thank you for all you have been doing for all the people that has been taken by her. I hope they all get something back from her also. Thanks again,  Burt

I sent Rout over 2000.00 for a Metaexchange deal for 24 Sakura beanies nearly a year ago and she NEVER delivered. She sent me a partial refund months ago but still owes me 1200.00. I have heard every excuse in the book from her but the fact remains if she couldnt ship the beanies in the first place she should have never taken the money. Her broken arm, husbands problems, kids problems,etcetc doesnt warrant her taking my money(and a slew of others) as a FREE LOAN!! Its time someone files a formal legal complaint with her state attorney. She is committing INTERNET FRAUD over and over again...TIME TO PAY UP JANET!!! WE ARE ALL TIRED OF YOUR GAMES!!

I have received an email from paypal saying that I have gotten a check for $108.75 from janet. I have to wait 4 days to see if it clears her account. I will let you know if there are problems with this. thanks

Just a note to let you know that Janet Rout finally paid me for the two buddies. She sent me a Sakura a few weeks ago and refunded my paypal account for the Buckingham which just cleared today. I hope she is refunding everyone involved and does not do this kind of thing again. Thanks for your help, Tammy

I received the beanies today and they were in mint shape. I just wish things wouldn't have had to get so ugly to get Janet to do wnat was needed. I think that if she would have been truthful from the beginning about being stiffed herself that things might have went a little better for her.

Cindy Thomson, CNIC on Collecting Nation here.I have received the following list of shipments from Ms. Rout:

1. Carolynn Gloff 0300 1290 0009 5269 6110
2. Mana Swope 0300 1290 0009 5269 6127
3. Loiuse Biange 0300 1290 5269 6134

For the three of you on this list, please remember they may NOT appear in the USPS system for one-two days. Please email me upon receipt. If ANY of you know of someone out there who has NOT yet emailed me regarding ms. Rout, please have them do so immediately.I believe currently we stand at 17 remaining outstanding (one of which has received a partial refund, and we are awaiting the negotiation of said refund at this time). I have also located two additional 'outstandings', one old (as in-from last September, 2000) and one newer (from January 2001) of this year. Total left 19-including all partials and totals still not completed.I greatly appreciate everyone's continued patience, support and assistance in this matter. I will update once again as soon as I receive further news. My very best,   Cindy Thomson< CNIC on Collecting Nation

Cindy Thomson, CNIC on Collecting Nation here. I have received an email from Ms Rout, and the following people should be receiving items/refunds soon:
1. Carla Bender (refund)
2. Jakki Cooper (refund via Paypal)
3. Kayla Sievers (buddies Del. Conf. #0300 1290 0005 7139 5326 )

As for the Delivery Conformation number, please do not be alarmed if takes several days to appear on the www.usps.com site-this occurs frequently.   If all three people above receive (and negotiate) the refunds/items sent to them, this would then bring the current list of as yet outstanding people down to 18. Again, I cannot state when the next shipping will occur, nor who will be the next to receive. I am also aware that most of you have been waiting since September of 2000. One of the others on this list has received a partial payment, but is still due a reaming balance of over $300.  Once again, please accept my deepest appreciation for your continued patience during this ordeal.   My very best,  Cindy Thomson, CNIC on Collecting Nation

Just a note to thank you for all your help. We are doing the happy dance here in Madison, Wisconsin tonight.  I got my refund from Janet Rout today!!!!! I have been communicating and  waiting for seven months. I could write a book. Tell others to hang in there it can happen. I truly appreciate all you have done for me and that you help so many others. Patty

1. Carla Bender (refund)
2. Deb Branter (Chinook, Buckingham and Nipponia)
3. David N. Berger (Chinook, Buckingham and Niponnia)
4. Martha Furr (Niponnia)
5. Hazel Hill (Chinook, Buckingham and Niponnia)
6. Karin Alsentzer (Chinook, Buckingham and Niponnia)
7. Alice faye Rude (Niponnia and Buckingham)
8. Tina Lanier (Chinook, Buckingham and Niponnia)
9. Michelle Miller (refund)
10. Ruth head (refund)
11. John Walter (refund)
12. Susan Soukup (refund)
13. Jakki Cooper (refund)
14. Cheimendinger (Buckingham and Niponnia)
15. James Ryan (Chinook, Buckingham and Niponnia)
16. Jim Balthazer (Chinook, Buckingham and Niponnia)
17. Kathy Yanoshek (Chinook, Buckingham and Niponnia)
18. Patti Long (Buckingham)

There have also been six other people not on my list of complainants who have received their refunds/items from Ms. Rout.

This leaves six people still waiting, and I am continuing to work on this case. I expect the next refund by the end of next week.

My very best,
Cindy Thomson, CNIC on Collecting Nation

On September 13, 2000 I won a Collection Nation bid for one set of Ty beanies that included Nipponia, Buckingham and Chinook. One additional set of beanies was also subsequently purchased from her. I sent personal checks by her request for $414.84. The neabies were promised to be gauranteed to be shipped by 12/1-12/20 before Christmas. These were to be Christmas gifts to my children and nephews and Neices. On or about the middle of December, and afr the beanies did not arrive, I was informed by her that her husband had a bad accident and everything was delayed. I received e-mails from her apparent sister stating that Janet could not handle sending out the merchandise, and that she was going to handle it. Of course my children were greatly disappointed!
I, unfortunately, felt sorry for Ms Rout and waited for delivery. Last May I again contacted her and she promised to send them immediately and include an Issy bear as thanks for waiting. She said that she would send them by the end of June. Last fall, after not receiving the beanies and being patient, I once again contacted her with no reply. She now does not reply to my e-mails. I am now resorting to calling this women, and would be happy to supply anyone else in a similar situation with her information. I am also pursuing US postal and FBI fraudulent investigations. I will not stop until this trade is resolved.