Complaints Against Louisa, Angelique or Stalnaker, Arthur or Crystal Wiggens, or Gail or Crystal Key
Chelsey Hammond

Lenoir City, TN. 37771 or Knoxville, Tn. 37932, or Loudon, TN

princessofmoon@webtv.net, chocolatemonkey@webtv.net,
christccltb@aol.com, mimiscafe@webtv.net, serena18@webtv.net, nanastoys@webtv.net, MoonRacerX@webtv.net, dinosaurworld@webtv.net, dragon-hunter43@webtv.net, petesdragon43@hotmail.com, videomistress@webtv.net;shotzyblue@webtv, pika321@webtv.net
*new: toysandvideoz@hotmail.com, babybluetoys, babybluetoys@yahoo.com

another link: http://www.traderlist.com/TiffanyJustice-TJToys.html

If you have questions about the complaint,
please contact the person who it was filed by.

Contact Detective Jonathan Sartin: detlc@bellsouth.net / (865)986-2005 or
Jack Fine, the Police Chief at Lenoir police department jwfine@bellsouth.net



June 29, 1999
Complaint filed by: Meow410@aol.com

I am reporting Louisa Stalnaker  807 B Street  Lenoir City, TN 37771 princessofmoon@webtv.net. I sent her my TBBear set for her Inch and Zip beanies. We agreed to ship on the same day, June7, 1999. Also, her references.....I do not have access to them anymore but I believe them to all be accounts that she runs herself. After I shipped my TBBears, I waited, and after about 10days I emailed her about the delay. She said she had been very sick in the hospital, and was still sick, so she'd have someone mail them for her on the next Friday (about 4 days away). Since then I have waited and waited. I continue to email her about the delay but she doesn't respond anymore. I warn everyone to BEWARE of her!


July 2, 1999
Response to cautionlist filed by: princessofmoon@webtv.net (g. k.)

I have been quite ill for awhile and have just gotten out of the hospital. I had no way to contact anyone while I was there. I will email her in the morning to let her know that zip and inch are on their way. My husband will have to mail them since I am not able to get around yet. Louisa


July 20, 1999
The package was never returned to her. Except for the one email that she resonded to she was not heard from again. When cautionlist emailed her back because the beanies had still not arrived she had changed her email address. Obviously this person set out to scam.
August 12, 1999
Complaint filed by: n513pe@aol.com

I found out to late that this person keeps your money. I have seen since that she has several complaints and is on the bad traders list. Last I heard from her she was going to send my money back + $5.00 for my trouble. Yeah, right. But, I am not going to take it. I am going to her home town and to the police and get some results. Her info that I have is: Name Louisa Stalnaker in Lenoir City, Tenn 37771. Using chocolatemonkey@webtv.net. She has used princessofmoon@webtv.net and also mimiscafe@webtv.net. BEWARE!!!


September 10, 1999
Update from: N513pe@aol.com

Yes, she  finally sent my money back + the 5.00. But from the e-mail I am getting, some people are out a lot more than I was. I would not trade with her again. Plus she kept changing her email addresses and if you(bad traders list) had not gotten involved she would never have sent anything to me.


September 6, 1999
Response from: princessofmoon@webtv.net (g. k.)

Please be informed that the below mentioned individual in the forwarded letter below, should have received her trade that I returned to her by now and I have a tracking number to prove that it was sent. Please update my information on the cautionlist. The other individual who had me down as a bad trader has received his refund plus $5 for inconvenience. He received that payment a few weeks ago,I also have proof of that. Thank you for updating my file. Louisa


September 16, 1999
Update filed by: Meow410@aol.com

She sent my beanies back, all with BENT tags, and she now denies it. This person needs to stay on your list that's for sure. Also, please put in there that she uses the name Gail Key also.


September 17, 1999
Complaint filed by: Kathylyn1@aol.com

Hi. It was suggested to me by a fellow Ebay trader to contact you about a bad trader I've experienced on >


Transfer interrupted!

sistance in resolving an ebay transaction where I sent the person $803.75 for 24 Osito Beanie Babies. I sent her this money in the form of a Postal Money Order on 6/1/99. She didn't send the merchandise for a long time and continued to make empty promises. Finally, I requested that she return my money, which she agreed to do but as of this date all I have received is empty promises and lies (after considerable time had passed I no longer wanted the merchandise since prices drop rapidly on beanie babies once they've been out a while and I would have lost my shirt on them). Recently, I received a couple of e-mails from other ebay users who had seen the negative feedback that I left for her and found out that she goes under various alias ID's on ebay and had attempted to rip off many of them as well. I think most have gotten there money back but most likely the amount was not as considerable as mine was. The contact information that I was given was the name of Mrs. David Key at 807 B Street, Lenoir City, TN 37771. Phone number of 423-986-9828. The Ebay ID she used with me was nanastoys@webtv.net. This is also her e-mail address which she has been responding too. Other Aliases that she has used in the past are chocolatemonkey@webtv.net, princessofmoon@webtv.net, serena18 and mimiscafe@webtv.net. She also goes by the name of Louisa Stalnaker.I have filed all the necessary Internet Fraud Reports but haven't gotten any response from them yet or any hope of receiving my money. Mrs. Key did send me an e-mail saying that I would have my money back by September 16 but today is the 17th and I still haven't received anthing. I don't believe anything she says since she has made promises in the past and never follows through.If there is anything you can do for me to help resolve this situation, I would be greatly appreciative. Kathy Strauss


September 24, 1999
Complaint filed by: davcon@desupernet.net

Last week I posted a BAD TRADER ALERT on this site..her name is GAIL KEY,(or that's the name she used with me). Since my posting, I have received advice from other people who also had bad trades with her. I followed through on this advice and now I would just like to let everyone know that Gail Key did contact me. She did not have N.F.B.Teddy as originally promised, but she offered to send buddies instead. Although I wasn't happy with this offer, I did accept it because I figured something from her was better than nothing at all. I did receive the buddies on 9/13 and they were in good condition. I would never trade with her again, because she doesn't keep her promises or her end of the trade. I have since learned that GAIL KEY has other email addresses that she uses...(1)chocolatemonkey@webtv.com (2)mimicafe@webtv.com (3)nanastoys@webtv.net (4) princessofmoon@webtv.net. She uses ebay user id serenal8 and her refs there(the last time I checked), were good. This id is probably the refs. she is still using..unless someone has caught up with her. At ebay, under nanastoys@webtv.net..she has two complaints against her...one complaint states that she ripped someone off for $800.00. Please beware of GAIL KEY...807 B Street, Lenoir City, TN 37771. Also, I want to thank this trading post for posting the message for me and I also want to thank the people who emailed me with advice about retrieving something from BAD TRADER: GAIL KEY.THANX TO ALL WHO HELPED ME!!! CONNIE


December 2, 1999
Complaint filed by: alf_in_alaska@hotmail.com

I ordered 2 dozen beanies from Gail Key - email address: nanastoys@webtv.com back in June and did not receive the beanies or a refund. For the past 3 months she has been promising to send a refund and has not. DO NOT ORDER ANY BEANIES FROM THIS PERSON!!! Alf


October 14, 1999
Complaint filed by: june_schave@email.msn.com

Gail Key is at it again. I sent her $390.00 for 12 1998 Teddies on September 22, 1999. She cashed the money orders and has not sent my items. She has been in the hospital (so she says) but has posted feedback on people on the 24,25,29,1 and the 2. She say they were sent prioity they were suppose to have a tracking number on them. But that was forgoten. Her car broke down on the way to send back money to another victom. She has promised to mail my refund on the 13th of October by Western Union. It wasn't there. Her phone has been disconected. This transaction was on NoBidding she was using moondance as her handle and moonracerx@webtv.net. Her name is
Gail Key
Lenoir City, TN 37771.
I have a meeting with the FBI on Oct.17, 1999. If anyone else has been took by this person please let me know and I will give this information to the agent here.Do not deal with this person june


October 21, 1999
Reply on message board to above message.

I have dealt with Gail Key also as moondancer email address: MoonRacerX@webtv.net. I sent    her a money order for $55.00 for beanies on 9/20/99. She admitted to recieving my money but always had excuses for not sending them, like being in the hospital, etc. Was always going to ship at a later date but the day never came. My money was sent to a Louise Hammesfahr, Knoxville, Tn. 37932; aka Gail louise Key. She certainly should be caught and prosecuted for extorting money out of innocent people. I will help in anyway possible to do so. DO NOT SEND HER ANY MONEY!!! SHE IS A THIEF AND A LIAR!! Sharon (10/21/99)


July 10, 2000
Complaint filed by: Mich5720@aol.com

Velvet beanie baby #344511685 won on 6/3/2000 Ebay auction
Paid $14.06 total through PayPal on 6/4/2000

Name of seller: Angelique Stalnaker
dinosaurworld@webtv.net
Address: Dinosaurworld
P.O. Box 812
Lenoir City, TN 37771

Ebay User ID: iluvdinos

Have received nothing to date; no beanie, no refund. The seller promised to ship by June 30th, 2000. No responses to e-mails; sometimes e-mails bounce back. Your time and effort to help me obtain a reversal of the PayPal payment would be greatly appreciated!!
Kathy Dauz


July 18, 2000
Complaint filed by: <taddison@seidata.com>

I won my auction on June 2 and sent money order on June 4, 2000. She had good feedback when I bid and about a week later she started getting lots of negative feedback. I hadn't heard anything from her so I tried to email her and check on my order. Her mailbox was always full so I couldn't contact her. I started getting emails from other bidders saying she was ripping everyone off. I managed to get a phone # for her so I started calling. She promised she would send my item but I received nothing. She made all kinds of promises to no avail. I finally contacted the detective who was trying to help everyone get their money back. She sent me $5.00 on July 15 (she owed me 36.25) I managed to get in touch with her by phone and said I was calling the detective back and she finally send me the rest of my money by Western Union. Do not ever bid on any of her auctions.You will have nothing but problems and lies and empty promises!! She has apparently been doing this or a year now. SHE HAS TO BE STOPPED!!!! She was selling under the name of iluvdinos, I sent my money to Dinosaurworld, apparently there are several people involved in this or else she has many, many different alias'.


October 4, 2000
Complaint filed by: kafitzgibbon@aol.com

I won a bid on her Ebay Auction #344543371 for 10 beanie buddies Auction Ended 6/02/00 Sent a Money Order for $76 On 6/09/00. She never sent my buddies and now won't refund my money. I started e-mailing her 2 weeks after the auction and about every other week since then and she always promises to send a refund but never does.


October 17, 2000
Complaint filed by: jbyrd29@aol.com

Subject: Chelsey Hammond
traders_name: dragon-hunter43@webtv.net

This person is now on no bidding under user name mysticknight...She is going by the name above and lives in Lennior TN...Another email address is dinosaurworld@webtv.net...Use CAUTION when dealing with some one from Lenior TN as she uses MANY EMAIL addresses and names...I hope this will stop people from paying her through paypal as she is NOT a VERIFIED MEMBER so the transaction is not insured!! Thank You!!
Jamie


October 17, 2000
Complaint filed by: E O BRANDY@aol.com

I have another scammer to add to the list, I'm afraid. Here's what's happened: Sunday, October 8, 2000, I reserved an auction on NoBidding.com after checking the seller's feedback. She had 81, all positives but all were for purchases but none for her as the seller. Her login name on NoBidding is mysticknight. I reserved the auction, paid the seller through PayPal, and emailed the seller with my shipping information and asked for their name and address for my records. Nothing. I waited and still hadn't received my items, Black Batty buddy and Ty Dyed Digger buddy. I didn't really  need the Digger but wanted another Black Batty buddy so I reserved it. I emailed the seller again and she said she had been sick and would email me again that same afternoon. That's the last I heard from her. The email was signed 'Chelsey.' The only way I got her last name is from PayPal. It's 'Hammond.' Chelsey Hammond and one of the (bad) feedback on NoBidding says she lives in Tennessee. If she does, good. I can drive that far. I emailed her again on October 17, 2000 and asked for my items and when they were shipped. After I sent the email, I went to the NoBidding.com site. Once an item is sold, the seller's login name and email address is removed and 'Sold' banner is put in its place. But I had made a copy of the description of the auction I reserved and also printed a copy of the reservation page with the necessary information. I checked the seller's listings to see if she had placed any more ads and there had been some added on October 16, 2000 and all were sold. So I decided to check her feedback again. She has been banned from NoBidding for deceptive practices. I read several of the descriptions and there is another email address for buyers to make their PayPal payments. The email address I had that was on her ad was dragon-hunter43@webtv.net. The email address for sending her PayPal payments is petesdragon43@hotmail.com. I have already alerted NoBidding of my situation, alerted PayPal to the problem I have had, filed a case with SquareTrade.com, written a letter to my credit card company contesting this charge and why (to be mailed on October 18, 2000) and  written to the seller and given more than ample time to get me my items  or money. Now all I want is a refund. This isn't a game with me anymore. I'm tired of spending my time chasing down deadbeats. My next step is law enforcement. If anyone wants to write me and give me their information, I'll be glad to compile a case file and turn it over to the proper authorities. Thanks, Trudy, and the rest of the Caution List for all of your hard work.  Elaine Allison


October 24, 2000
Update filed by: E O BRANDY@aol.com

I have filed a complaint with the Internet Fraud Complaint Center. I have received an email from them asking for all the pertinent information,  dates, email addresses, etc. They also asked for other parties emails that I may know of. I have given them all the information asked for and given them the email addresses of others taken by this person. I also gave them the link to the pages on the Caution List. They are in the process of following up on all of the complaints and will be turning over any information to the proper law enforcement agencies to take care of this scammer. If anyone needs to file a complaint against her, go to the Internet Fraud Complaint Center at www.ifccfbi.gov. These people are a government agency! Something will be done and she will be prosecuted. Thanks. Elaine


February 19, 2001
Complaint filed by: crockwel@indiana.edu

I posted the attached last week and noticed that I needed to email also. I need help. :-( She has posted negative feedback on me for complaining about her lack of response and lack of action. I have still not gotten either the playstation 2 bid on in the auction or a tracking number (she said she'd ship on Feb. 17) or any contact regarding a refund (she posted on Yahoo! she would refund my money). She is not responding to any of my email to either address. I appreciate any help you can offer. I've filed complaints with PayPal and Yahoo! and which got reactions from her, but no real action.  Christi Rockwell

Subject: videomistress@webtv.net;shotzyblue@webtv
traders_name: Louise; Game Zone USA

I won an auction with this person on Yahoo and paid via paypal (two payments since I didn't know I had to verify to send more than $250). Initially seller never contacted me. I sent email and then posted negative feedback. Seller retaliated and posted negative feedback on me. After making second payment I sent email asking for a tracking number. Have heard nothing. Another user claims this is the same person as Louise Shalkner aka TJ Toys. Some similarities (webtv addresses, same first name, also from Lenoir City, TN). I'd appreciate it if anyone can give me advise and/or help.


February 17, 2001
Complaint filed by: ImRosalieC@aol.com

Subject: pika321@webtv.net

traders_name: Gail Key/Joseph Comments: Still trying to get $180 back for buddies. The Lenoir police department is working on this right now. They have used many names and email addresses. These people have got to be stopped. Contact me if you have been messed around and I will give you the name of the detective working on the case. I have been told many times I am getting a refund by these people, we will see.


February 21, 2001
Update filed by: ImRosalieC@aol.com

I have been in touch with a detective Sartin at the Lenoir police department. His phone number is (865)986-2005 and his email is lcpddet@usit.net.

Gail wrote me, this message

"I'm sorry for taking so long getting back to you. Could you please send me your address one more time if you don't mind. I am going to send you a postal money order for a full refund this saturday by overnight air (express mail in the post office) And could I please ask you a huge favor please? If you know of anyone else who purchased from me who has ot yet received their refund, could you please have them email me so I can start my year out right this year as a re-born Christian woman, and do the right thing. So if you know of anyone I still owe please please give them my email address so I can take care of everything right away. I would greatly appreciate your help on this if you don't mind. Thank you in advance, and I really am sorry for this inconvenience. I will email you saturday night with your express mail tracking number. I PROMISE TO NOT LET YOU DOWN THIS TIME. thank you for your help"

Of course I have received nothing. I was told a month ago the same thing. I am very annoyed but glad I at least found out who it is. .  Thanks,   Rosalie


February 21, 2001
Complaint filed by: rondapotter@hotmail.com

shotzyblue@webtv.net

traders_name: Louise Stalnaker or Gail Key Comments: The above seller-has not sent my item that I won on Yahoo on 2/11/01 item 49263515 Color Gameboy-Kiwi with bonus wormlight. I should have trusted my instinct -in the description-the seller only took Paypal payments-no exceptions. Louise contacted me soon after the auction has ended informing me to pay for item with paypal and I did so right away. At the time -she had a positive seller rating with no negative feedback. After I paid for the item -I informed her to send the item a.s.a.p. I did not hear back from her in several days. I sent another e-mail asking her if I should be worried and she finally responded by saying the item(s) are in the mail. I knew there was a problem when I did not receive them today 02/21//01 and I looked at her current feedback rating to find 4 negatives against her. That is how I was informed of this website and all her other scams that she has been doing. I have contacted her once more giving her a chance to redeem herself but after looking at this site---I don't have a chance in %^&*! I have also contacted Paypal to see if I can get my credit card credited. After winning more than 50 auctions on E-bay--I never thought I would get burnt-but it looks like I did. I am a stay at home mom and money does not come easy. I purchased this item for my son's 5th birthday. Someone please respond on what kind of recourse I have and the mess she has put me in. Like I said-I should have trusted my first instinct. It would be on Yahoo--pull up auction #49263515--the auction I won. It is listed under her user id---foxy4my3 (I think that is it--then you will also see her e-mail address which is shotzyblue@webtv.net I am not sure what is going to happen with all this but-I hope we all put her out of commission. I also have the # to the Lenoir City Police in TN where she lives if you need it. Someone put it in her feedback  profile along with the traderlist.com website which is the first I have  heard of it. Goodluck in whatever you are trying to do. Ronda


March 6, 2001
Update filed by: ImRosalieC@aol.com

I wanted to let you know that I received a postal money order today for the full amount that I was owed. YEAH!!! The detective had three calls today for people that she had paid back. He also told me that he confiscated her computer from her house after he got a search warrant. And that two people from CA and FL are going to come to TN to prosecute her. They are out over $8,000.  Thanks,   Rosalie


March 6, 2001
Complaint filed by: hokie86@excite.com

shotzyblue@webtv.net

traders_name: Louise Stalnaker Comments: I won a Yahoo auction for a "Grinch" gameboy color game. Seller was very prompt and courteous in e-mails. She only had 2 reviews on feedback, but she was a "new" seller on Yahoo, so I figured she was O.K. WRONGE !!! I made prompt payment through paypal. Waited 2 weeks, then e-mailed to inquiry as to where the item was. No replys !! All e-mails prior to payment were answered almost instantly. I have filed complaints with PayPal, Yahoo, and will be in contact with the Lenoir City, TN police fraud unit. Beware this seller!!!


April 11, 2001
Complaint filed by: KABarn@aol.com

shotzyblue@webtv.net

traders_name: Louise Hammesfahr Comments: I won a Kiwi Gameboy system from her on 2/11. I mailed a money order on 2/16. I have not heard from her since and her email is no longer working. When I went back into her rating, several people had posted negative feedback and gave a website (http://www.traderlist.com/TiffanyJustice-TJToys.html) regarding this person who apparently making a living out of ripping people off. This name is not one mentioned in the website although the email address is. She took me for $54.95


June 20, 2001
Complaint filed by: jeancole@home.com

Subject: princessofmoon@webtv.net
traders_name: Gail Key

On 6-17-99, I was the second-high bidder on Gail Key's eBay Auction #116880249 - Holiday Beanies. Gail Key approached me via Email on 6-19-99, with an offer to buy her beanies, & I mailed her a money order in the sum of $508.25 on 6-30-99. After a couple of weeks, I got an Email from her husband David that she was in the hospital. Gail Key did not send me the beanies or return my money. After much Email communication with Gail and her husband David (excuses, promises, delays, lies about my money being in the mail to me, & unreturned telephone messages, Gail has still not returned my money. I mailed Ms. Key a Demand for Payment letter, Certified Mail, 10-13-99, and also filed a Mail Fraud Claim with the USPS - they did nothing for one full year until I requested my paperwork back, then they sent Ms. Key a letter, and me a copy with a note that they had not received any other complaints against Gail Key! The Postal Inspector did not believe he would be able to take any law enforcement action to compel Ms. Key to satisfy my complaint. So much for the USPS. My last Email from Ms. Key was in Feb., 2001 from princessofmoon@webtv.net. I tried Emailing her at that address today, and the Mail Administrator returned my Email as undeliverable at that address. I'm going to call Detective Sartin at the Lenoir City, TN Police Dept. tomorrow. Any help from Traderlist.com or anyone else who has been scammed by this woman would be appreciated. What is the Statute of Limitations on Grand Theft? Does anyone know? Thanks.
Toni Jean Cole


June 20, 2001
Complaint filed by: jeancole@home.com (Jean Cole)

She cheated me out of $508.25 almost two years ago on an eBay auction, and I have almost given up ever seeing any of my money again. That "lady" is something else - why hasn't she been put in jail yet?? I have printed documentation of the auction, Email correspondence, my Demand for Payment letter, the Mail Fraud Complaint I filed with the USPS a year ago, etc. Can you help me get any of my money back? Thanks for any help you can give me. My last Email correspondence with Ms. Key was in February, 2001, but now I don't have a good address for her. I talked to Detective Sartin Tuesday, 6-26-01, and he told me he had Gail in jail, but she is now out on bond. He said she took one lady for $5,000, and that woman is coming to TN to press charges. He will then take Gail before a Grand Jury for an indictment. He said after Court costs and fines are paid that maybe all the rest of us who haven't gotten paid can file a Civil Class action against Gail Key. Gail cashed my money order July 7, 1999 - two (2) years ago THIS July 7th. I NEED TO KNOW how long the Statutes of Limitations run on this type of Grand Theft, and, if it is 2 years, I need to immediately file a Small Claims case against Gail Key to get a default judgment against her and protect the $508.25 she owes me. Do you have access to this information? I understand she and her husband, David, do own a home. Thanks for any help you can give me - I only wish I'd found your site sooner, as it looks like you helped at least 159 people get their money back from this woman. Toni Jean Cole


December 18, 2001
Complaint filed by: brane123@hotmail.com

Subject: toyzandvideoz@hotmail.com|
traders_name: Crystal/Gail/Arthur

Bought a Sony playstation on Nov.16 2001 at yahoo.Paid $175.00. her name was babybluetoys at the yahoo auction site, She has never returned my emails or sent the item, she has done this to many people. I thank you all.


December 18, 2001
Complaint filed by: bigd@netins.net

Subject: toysandvideoz@hotmail.com
traders_name: Crystal/Gail Key

Comments: I won an auction she ran for a factory sealed N 64. I sent her the money with paypal ($55.95) and have been getting the run-around from her ever since. It's one excuse or promise after another. She was listed as Loudon, TN, but I've come to find out she's in Lenoire City, TN. This was on yahoo auctions and the user name she used was babybluetoys


December 18, 2001
Complaint filed by: s_roden@yahoo.com

Subject: toyzandvideoz@hotmail.com
traders_name: Crystal Gail Key

Comments: Paid 175.50 via paypal on 11/16 for a PS2 won through sellers auction. Seller never shipped merchandise and appears to have scammed many others along with me. Seller will no longer answer my emails. This seller is also known as Louisa Stalnaker, Arthur Wiggins, and Gail Key. Alternate email: babybluetoys@yahoo.com.


December 19, 2001
Complaint filed by: rykadi@worldnet.att.net

Subject: toyzandvideoz@hotmail.com
traders_name: Gail Key/Crystal/Arthur Wiggin

I won an auction for a Nintendo Gamecube, pd. $214.54,on Nov.9,2001. Have not received item nor refund. Had numerous e-mails from her with promises of product and then refund and to this day nothing. Have filed many complaints on her with many authorities. Hopefully, someone can stop this theif.
Thank you,

PS.Itwas a Yahoo auction under the name babybluetoys.


December 19, 2001
Complaint filed by: srcoop22@hotmail.com

Subject: toyzandvideoz@hotmail.com
traders_name: Gail Key/Crystal/ArthurWiggins

I purchased a Playstation 2 from this seller on November 16, 2001 for $175.50 (including shipping and handling) and have not received the item or a refund after numerous emails stating that my LouisaStalnakerorGailKey.htmlshipment would go out the next day. After receiving these problem-infested emails for a month, I realized I wasn't getting anywhere and that I should file complaints against her to stop her from scamming other unsuspecting people like myself.


December 19, 2001
Complaint filed by: DBRBuck@aol.com

Subject: Crystal Wiggins
traders_name: Gail Key

Was winner on two auction on Yahoo. Requested the money via PayPal, but never received merchandise. Bid on GameCube and X-Box bundle - total loss of $927.09. Beware of low priced buy it now items from this seller.


December 19, 2001
Complaint filed by: irish55068@yahoo.com

Subject: toyzandvideoz@hotmail.com
traders_name: Gail "Crystal" Key

Purchased and paid for 3 Land Before Time Videos from her on November 15, 2001. Was told numerous times they are on the way but as of today, December 19, 2001 I still do not have the videos. I have requested a refund from her a few times and she promised one would be here today. It isn't and I am going to re-report her to Det. Houston with the Loudon County Sheriff's Office.


December 19, 2001
Complaint filed by: burns_montgomery@yahoo.com

Subject: toyzandvideoz@hotmail.com
traders_name: Gail Key/Crystal/Arthur Wiggun

Ordered an x-box bundle from this person and like many others have not recieved it. I paid $700 over paypal.


December 19, 2001
Complaint filed by: tammy_mays@hotmail.com

Subject: toyzandvideoz@hotmail.com
traders_name: Crystal "Gail" Key

I bought 2 color gameboys off of this person Nov. 18, and they collected the 19th. After numerous e-mails and failed promises, no systems or refund. I have reported her to her local sheriff's office, fbi, postal service and now here. DON'T BUY FROM HER, SHE IS A SCAM ARTIST AND A LIAR...


December 19, 2001
Complaint filed by: Wishbear12@yahoo.com

Subject: toyzandvideoz@hotmail.com
traders_name: Gail Key/ Arthur Wiggins IV

I bought a video on 10/19/01 from this person. Did not receive it. She would not respond to e-mails. Filed report with Ebay. Finally called Det. Sartin and Det. Houston. After 2 months finally received a refund, waiting to see if it clears the bank.


December 19, 2001
Complaint filed by: bigd@netins.net

Subject: toysandvideoz@hotmail.com
traders_name: Gail Key

Do not believe a word this woman tells you, no matter what she says. She is a professional thief who will say anything to delay shipping anything. I've gotten promise after promise of shipment and still received NOTHING!


December 19, 2001
Complaint filed by: concerto33@yahoo.com

Subject: toyzandvideoz@hotmail.com
traders_name: Gail/Crystal Key, A. Wiggins

Paid $175.50 for a Playstation 2 auction that I won on 11/16. Have been promised delivery numerous times, and seller has never come through on a single deadline. Many other buyers are in the same boat. My last contact with her was nearly two weeks ago. Seller has taken advantage of our willingness to accept her excuses, and I hope she either makes good on her contracts or is brought to justice.


December 20, 2001
Complaint filed by: smdnsld@yahoo.com

Subject: toyzandvideoz@hotmail.com
traders_name: Gail Key

Purchased Gameboy Color on Yahoo Auction 11/24/01 and paid via Paypal the same day. To date, nothing but broken promises and no refund nor merchandise. Reported to authorities


December 20, 2001
Complaint filed by: canndemers@yahoo.com

Subject: toyzandvideoz@hotmail.com
traders_name: Gail/Crystal Key/ArthurWiggins

This woman is a THIEF and a FRAUD. I paid $175.50 for a playstation2 that I never received. I am just one of many others on Yahoo Auctions who got ripped off by this woman. The total amount she scammed for the month of November,2001 was about $21,000. BEWARE!


December 19, 2001
Complaint filed by: AnnieBHunter@earthlink.net

Subject: toyzandvideoz@hotmail.com
traders_name: Gail Keys aka Crystal Wiggins

Defrauded by this person on Yahoo Auctions. Purchased Gameboy Color and paid through Paypal, nice at first and then nothing, no e-mails, no product. She is obviously a pro at this. Lots of promises after receiving new e-mail address. Like others have reported to police, FBI, USPS, Internet Fraud, BEWARE OF THIS INDIVIDUAL!!!!!! Since 1998!!!!! What does it take to get this woman locked up!!!!!!!!


December 19, 2001
Complaint filed by: smdnsld@yahoo.com

Subject: toyzandvideoz@hotmail.com
traders_name: Gail "Crystal" Key

(was babybluetoys@yahoo.com, now closed) Gail "Crystal" Key of either P. O. Box 765, Lenoir City, TN 37771 OR

2252 Crock Rd, Lenoir City, TN 37771 OR

OR 807 B Street, Lenoir City, TN 37771

OR STE #1, 11130 Kingston Pike, Knoxville TN 37922 (take your pick she has used them all) posted auctions on Yahoo, in October-December 2001, defrauding hundreds of people out of tens of thousands of dollars. We have been keeping a running log of how this person has been getting away with all this crime and it is horrible! I personally "won" an auction with BuyNow for a Gameboy Color on 11/24/01 and paid via Paypal, electronic transfer, the same day (minutes later). I have heard a couple of times from Crystal, also calling herself Arthur Wiggins, the person she had set up the Paypal account for her, and she promised my merchandise again and again. Now there has been no contact and I have received no merchandise nor refund. We have reported her to the Loudon County Sheriff's Office (Lt. Houston), the Lenoir City Police Department (Det. Sarten), the FBI, Yahoo, Paypal, and several other authorites and news media. The case falls under Lenoir City and Det. Sarten has taken over the case from Lt. Houston. To date, 12/19/01, I have not personally heard from Det. Sarten, nor have I had an email from the Seller since her promise on 12/08/01 to send the merchandise. Last word to our "support group" was today (12/19/01) from Lt. Houston who told us we will not recover our money because Seller spent it and we would have to come to court in TN to procecute her.

*Note from mediator. It is important to file the online FBI Consumer Fraud Form at www.ifccfbi.gov, and the online Federal Postal Fraud Form #8165. If the local officials won't help, the federal officials will. The Tennessee Attorney General may also be helpful.


December 19, 2001
Complaint filed by: DBRBuck@aol.com

Subject: Crystal Wiggins
traders_name: Gail Key

Was winner on two auction on Yahoo. Requested the money via PayPal, but never received merchandise. Bid on GameCube and X-Box bundle - total loss of $927.09. Beware of low priced buy it now items from this seller


January 3, 2002
Complaint filed by: WWhitford@attglobal.net

Subject: toyzandvideoz@hotmail.com
traders_name: Crystal "Gail" Key

Bought Playstation 2 from her on Nov.15 through Yahoo. She never sent item or refund after many e-mails. She is a thief and full of lame excuses. Have reported her to the authorities. Intending to take steps to prosecute her. Beware!


January 8, 2002
Complaint filed by: wwhitford@attglobal.net

Subject: toyzandvideoz@hotmail.com
traders_name: Gail Key

Seller is accused of fraud. Has not sent merchandise or refund, only many idle promises. Purchased a playstation 2 from her. Reported her to authorities.