Complaint Against Seth and Wendy Lutz, The Beanie Boyz, James Marttine
or Wendy Countinho

Dover, NJ. 07801 or Paramus, NJ,  NEW: Seminole, Florida

Bjseth@aol.com, thebeanieboyz@aol.com   NEW  Ebay id aruba2001 -  wcoutinh@optonline.net,

NEW: Email: selz1961@yahoo.com
ID: 765comfort

May 28, 2003: Sentencing is supposed to be scheduled before the Honorable S. V. Ahto in Room 10 on June 13, 2003, at 8:30 A.M
Contact: Office of the Prosecutor -
Michael M Rubbinaccio  County Prosecutor
County of Morris
Admin. & Records Bldg.
P.O. Box 900
Morristown, NJ 07963-0900
Prosecutor File #02-001829
Indictment #03-03-00291-I

You can also contact Sandra MCGowan- Victim-Witness Coordinator at 973-285-6309.

Contact: Agent Bill Tsigaras of the Morris County Prosecutor's Office in Morristown, New Jersey   973-285-6317

If you have questions about this complaint,
please contact the person who filed it.

I ordered beanies in Jan (19) and never got a thing back. I had been taken for $300 by this person(s) under this name and address: bjseth@aol.com Seth and Wendy Lutz 84 Sickle Street Dover, New Jersey 07801  973-361-6747 Do not do any business with them since it's been well over a month since they've had my money, and not shipped a thing to me, even after claiming it was shipped, I even prepaid the fedex....Please add them to your bad list to warn others..

Update from: jvogelsang@aol.com

my complaint still holds, this person using bjseth@aol.com and the information I had given to you still holds, and I am  also in contact with NJ DA office on filing a complaint there.

Cautionlist elf sent many emails to bjseth@aol.com but they never answered any of them although account is still current one.

Subject: thebeanieboyz@aol.com

traders_name: Seth Lutz (The BeanieBoyz) Comments: On November 23, 2000, Seth Lutz (thebeanieboyz@aol.com) The Beanie Boys, Paramus, NJ., offered for sale at auction on eBay.com., a quantity of (8) eight TY Buckingham Beanie Baby Bears (auction #504892231). Winning a quantity of two of these Bears for the price of $79.99 per Bear, I contacted the Seller by email to confirm my purchase. The following day, November 24, 2000, I contracted payment ($166.08, including $6.10 for shipping) which cleared immediately for this transaction through Paypal.com, and payment was transmitted into "thebeanieboyz/Seller's" account at Paypal under the name of James Marttine. Paypal sent them a confirmation of payment and they deducted the funds from their account. Being a "Pre-Sell" auction for these Bears, the Seller promised delivery with (30) thirty days from the end of auction. Thirty days passed with no contact from the Seller. On January 17, 2001, I filed a formal Fraud complaint through eBay's Safe Harbor. The Seller received a notice of the complaint, and was instructed to contact eBay regarding the settlement of this matter, which he did not do.On January 28, 2001, I forwarded one last email to the Seller, but have still, to this date, have received no response.

As a side note, I did make a charge on my credit card for $340 back in Jan of 2000 to a place called Beanies and More in Bergenfield, NJ. I am wondering if these 2 people are the same and he/she used my credit card to charge me again 2 yrs later?

If you need anymore info, please contact me.

I see where his name appears on the bad traders list and I want to know how I can get him in trouble for doing this? Do I contact the local police? Better Business Bureau? I want to wait til the credit card gets taken care of for fear he will get even uglier about it. He said he would credit my card back for the amount last week but he hasnt done it yet.

I will keep you posted and would appreciate any feedback on what to do?
Thanks,
Greg Haines

Subject: wcoutinho@optonline.net   traders_name: Seth and Wendy Lutz
On May 8, 2002 we ordered from Wendy's Beanies. The order was to ship immediately. To date they have over $3000.00 of our money and have shipped nothing. We get lie after lie each time we call. They are currently on eBay as aruba2001 using the email address wcoutinho@optonline.net Wendy is using the last name Countinho right now. It appears their ebay account is racking up bad feedback very quickly. They already have a BadTrader page under their previous name theBeanieboyz@aol.com.   Thebeanieboyz is the name that appeared on our charge statement.  $2259.00 of this was on a credit card...we have already started the chargeback process. The balance was a paypal payment from the balance available in our Paypal account. We have filed a Buyer Complaint with Paypal already.  Lori

I really need your help! On the 22nd of April i won a Freiherr von shwarz beanie & a Graf Von Rot beanie, i also on the 23rd of April won a Scotland & Wales beanie from the same seller (Aruba2001). It was a presell auction and 4 items were to be shipped 30 days from end of auction. I have emailed the sellers and asked them if the items were sent and i have heard nothing back. They are now no longer registered users with Ebay and i now fear that i will not get my beanies.I also checked your list for bad traders and saw they are on that also which scares me even more. I sent them a total payment of $232.94 and made my payment by paypal. I am scared of loosing this money because it is alot of money and too be honest it took me alot to get the money so i could pay for the beanies. Please can you help me! All i want now is my $232.94 to be refunded back into my paypal account, i no longer wish to even get the bears just my refund. I have included the sellers details and the auction details. Your help would be greatly appreciated.

USER ID:aruba2001
ADDRESS: Wendy (Robert) Coutinho
84 Sickle Steet
Dover, NJ 07801
PHONE: (973) 361-6747
EBAY ITEM NUMBERS:
Freiherr von shwarz and Graf Von Rot - 1723451994
Scotland and Wales - 1723738677

wcoutinh@optonline.net     Wendy Countinh0

Bought from Wendy's Beanies on ebay a 32 set of Champion Beanies and a Wales Bear that were never delivered. She took the money and never returned any of my emails or calls. Buyers beware. She is suspended on ebay.

I need some advice on what actions to take as I am an international buyer from Singapore. I have purchased 3 Ty Beanie Babies and have yet to receive them. Items were from 2 pre-sells that ended Apr 21, 2002  and . I have made payment through Paypal, and unfortunately it is already more than 30 days from the time I made payment. The seller has also not replied my emails. When I asked when the beanies were sent, she said "will be shipped out this week", dated 26 May, after a no of emails asking when will the beanies be shipped. An international call made to the contact number given in her emails was also directed to her answering machine.

Details of the trade are as listed below.

Seller    Ebay userid: aruba2001
Name as given in emails: Wendy Coutinho
Email add: wcoutinh@optonline.net
Mailing add: 84 Sickle Street
Dover, NJ 07801
Phone: (973) 361 6747
Ebay Auction No: 1723991869, 1723687914
Total amt paid: $174.98

I have used both email adds to email her as the first email server was down for a couple of days. All correspondence from Ebay has been changed to the second email add. Please advice me on what course of actions to take. I'll send my  transcipts if you think it is necessary.   Thanks in advance,    Wenlong

Wendy/seth Lutz or coutinho Comments: Wendy,robert,seth lutz or coutinho, have ripped me off for 232.94. This happened on 4/16/02. tried to contact several times, no luck, sent money, and have still not recieved Beanies i orderd. Please beware they will take your money and you will never hear form them again.... here is important info. Ebay user id: Aruba2001

Dover, New Jersey, 07081 please dont buy from them ever!!!!!!

I won ebay auctions with them in March,April and a couple in May. They did send some of the beanies but they owe me alot more. They keep lying and saying they have shipped them. I spent over $2000 on beanies. They owe me 8wales,3 sets of asians,scotland,england,paula bopper and more. I thought they were honest because they did send some of them to me.But now they are not answering my emails and have not shipped me the rest of what they owe me and will not refund my money. I have asked for a refund or for my merchandise to be sent asap and have received nothing. Please beware of them.

I bought a presell from ARUBA2001 on EBAY. Wendy and Robert    wcoutinh@optonline.net  Wendy Coutinho.   I have attempted numerous calls and emails, filed a fraud with Ebay, contacted paypal (out of luck, it was past 30 days so paypal won't do anything) I wrote paypal and said they were basically saying any 30 day presell could get away with this..think about it.   Anyhow, I finally got to the mail fraud form and am sending it off tomorrow, I did ask for refund, etc...  I don't know what else to do...It's like these people dropped off the planet. At this point, the money is a moot point...I just don't want them to do this to others.    At this point, what else do I need to do? Payment was from my checking account through paypal....  Any suggestions or proceed from here?   I am following Granny's sheet.   Thanks     Randy Huebel (rockytop10) ebay

I never thought I would have to use your valuable service, but here I am. . . . another scammed Ebayer.  I won 4 auctions on Ebay, which ended May 23, 2002.   The seller was:
(email)wcoutinh@optonline.net;
(ebay user id) aruba2001.
The auctions were:
1731269952 -  Vanda;
1731269945 - Wattlie;
1731269933 - Bunga; and
1731269919 - Mugungwha.

I attempted to pay with PayPal, immediately following the close of the auctions (May 23), and PayPal refused to send payment to these people. I contacted them, and was told to use Billpoint or money order, or check. I sent a check in the amount of $73.91. The check was endorsed and I received the cancelled check in my bank statement yesterday. I have emailed them numerous times, and never received a reply. I noticed yesterday, that they have been suspended from Ebay. I have sold and bought on Ebay for 3 years and have never had such a problem until now. I am prepared to file any and all appropriate charges with authorities.  All I want is my money returned or the beanies--in the mint condition which they were promised.     Susie Lee     I have posted a complaint on the bad traders list, and  noticed others have as well.   HELP!! Thanks,

On May 18,2002, I won off of Ebay Wattlie. The seller is aruba2001. Item #1731269344. This was a presell so I sent a personal check cause it would not ship for 30 days. Made the check out to
Wendy Coutino
84 Sickle Street
Dover, New Jersey 07801

My check cleared the bank so I sent a couple of emails wanting to know when I might receive my beanie. They will not respond to my emails and today, I made a long distance call to new jersy to talk to someone and all I got was a recorded message. The amount of the sell was $20.94. I don't know what else to do except talk to you.   Thank You   Linda

Just wanted to let you know I too, am a victim of Wendy's Beanie's of New Jersey. (I see other traders have already given you her e-mail addresses and home mailing address and phone number of her store). So I will just tell you I began trading with her at the end of February for a "pre-sell" on the Asian Pacific set of beanies, also the 3 UK set, and the first 2 German exclusives. I sent her 2 checks (which I have receive back thru the bank - I can send you copies if that will help) for a total of $343.00. I know I'll never see the beanies, but if I can help you do anything or talk to anyone to try and recover any of that money, please just let me know what to do to help. Thank you.   mkbehr@att.net (Mary K. Behrens

I was cheated by wendy's beanies aka wendy countinho-wendy lutz under ebay aruba2001. If you were cheated to file a complaint with the Internet Fraud complaint center. just type that into search engine and you will get the address. If all who were cheated complain the authorites can do more then if only 1 person files a complaint.

We won a presell auction on 4/29/02. We paid through paypal. We have e-mailed her six different times to find out where our beanies are and only one response said they were being mailed the week of May 27. She hasn't responded to any other e-mails. She is suspended from ebay and we have lost over $300 because of her. As several have said before, WATCH OUT FOR WENDY COUTINHO.

I won 4 presell auctions from Wendy Coutinho on e-bay from 4/20/2002 to 4/29/2002. She quickly agreed to combine shipping for me so I thought I was getting a good deal. On 5/19 someone from her store called me to let me know they would ship my items within a week. Nothing arrived so I called 2 or 3 times and e-mailed them the week of 5/27. Finally on 5/31 I spoke to someone there who said my package was in a stack to be shipped and it would be sent that week. Then later on 5/31, Wendy returned my e-mail and said that if the items weren't received in 30 days, they would issue a refund. Nothing has been received from them. They haven't returned e-mails or calls, and now they don't even have an answering machine connected on their toll-free number (1-866-744-1647). I've seen other complaints about them, and I think this should be investigated by the N.J. police department. Wendy lists herself as working in Dover, N.J. My auction numbers on e-bay were 1723688257, 1723687444, 1725596006, and 1725602165. E-bay won't help because none of these auctions went over $25, but if combined, they do. I've been on e-bay for 3 years, and this has never happened to me before. Please, someone investigate this person!!

buy was a 30 day presell and to date i have not gotten a confirmation of shipment or an acknowledgement of any shipment.

I had winning bid for 5 international beanies on eBay. It was a pre-sale. When I did not receive the beanies at the end of 30 days I called Wendy. I was told they had been shipped out. I have called her several times since and gotten excuses. She has now disconnected her phone. I am out $257.00 that I sent her through PayPal. I also filed a complaint with Square Trader but I doubt I'll get my money back. Beware!! Do not buy from this person. She went by Aruba2001 on eBay.   Her address is 84 Sickle Street Dover NJ 07801

I won a presell auction from Wendy and robert on April 25. Sent my payment thru paypal using my credit card. well, needless to say I have nothing for my money. Wendy now no longer answers my emails. I did file a complaint with both ebay and my creit card company since paypal wont do anything. I sent her a total of $113.03. I even paid tax cause I live in the same state ! Anyhow, it was an auction for Graf and Freiherr. Ebay auction number 1723738853. I have also filed a complaint with an online fraud place. I just really hope she dosent get away with this. She is in Dover NJ. what can I do? Any advice would be nice.

On May 8th I won 3 pre-sale auctions from Wendy. Paid on Visa paypal, and never received items. I contact Wendy on May 31st when I noticed she was no longer a registered user on e-bay and she said she was getting caught up on items and would send within 30 day or a refund. The phone number does not go thru and she no longer answers emails. On June 21st I contact Visa to request a chargback on my account.

Paid for an auction that ended May 1st For a Ty beanie - Mungunghwa -was a presell so item was no expected until June 1st the latest. Nothing and now they wont answer emails and are no longer a register user at ebay which means they are probably getting ready to scam someone else with a new id. Seems there are many others who will be scammed too because many items have not been shipped as of yet.

I also won two auctions from Wendy (Aruba2001 on ebay) for a Wales and a Scotland bear which I have not received. Those auctions ended 4/26/02. No refund or recent communication from her. I paid $131.88 by check and check has cleared the bank. I filed a fraud complaint on ebay, will file for the ebay insurance program and will file a report with the National Fraud Information Center. Would appreciate any information from anyone living in NJ who might be able to track down a phone number or address for that states Consumer Affairs office or a local police department. It would help if we all could contact some law enforcement agency there

I won a pre-sale auction for Ty**New Asian-Pacific Flower Exclu.**Set of 6, Ebay Item #1723992644 from Wendy Coutinho, of Dover, New Jersey 07801 on April 28, 2002. I mailed her a money order for $98.94 on the 29th. I emailed her her on June 5th asking when I can expect the beanies. I emailed her again on June 15th asking for a refund. I received no emails or beanies from her. Please advise what I need to do. Thank you.

I would like to enlist your help regarding non-delivery of Beanie Bears from an EBAY auction I had won from Wendy Coutinho on 4-2-02 (aruba2001). EBAY Auction # 1718320902 for 11 Exclusive Country TY Beanie Bears for the price  of $305.00; shipping and handling charge of $12.95; and the postal insurance charge of $1.10 for a total amount of $320.95. I have emailed Wendy several times and have called her 1-800 # as well as her home phone without much success in trying to resolve this issue. She did email me twice letting me know that she had shipped the Beanie Bears and that I should have received them (5-20-02) and then a second time stating that I should receive the product or a refund within 30 days ( 6-2-02). I still have not received the Beanie Bears or a refund from Wendy. I sent her payment thru my Paypal account on 4-7-02. I have notified Paypal of my problem but since it was past their company's 30 day deadline they were not able to help me other than note my complaint info. I did contact EBAY and filed a complaint thru Square Trade as well as file an online complaint. Then on 6-1-02 I filed an online Fraud Report that was within the company's 30-60 day timeline. On 7-1-02 I submitted and mailed to EBAY a Fraud Protection Claim that was within the company's 90 day timeline plus sent copies of all my emails with Wendy as well as EBAY. Today, 7-6-02, I filed a Mail Fraud Complaint Form with the U.S. Postal Inspection Service. I will be contacting my local police department in Vancouver, WA as well as contacting Agent Bill Tsigaras of the Morris County Prosecutor's Office in Morristown, New Jersey. Hopefully, I have done and will do all that I need to report the fraudulent actions of Wendy Coutinho. I did post this info on your website message board today. Is there anything else I need to do? Thank you in advance for your assistance in this matter.  Lorita Snell

I purchased a bear through Ebay, although I did not meet the reserve, I was the highest bidder and wendy said I could purchase it anyways. So on May 6th I sent my MO. On the 25 of may I e-mailed her requesting information and was advised that she had received my money and would be sending the bear that week. Since then I have not received the bear and my e-mails to her have not been responded to. I have contacted the Morristown DA and the ifccfbi...and am now posting this just to let others know that these scammers are out there. They go by Aruba 2001 on Ebay, although they are no longer registered.....Watch out for them, Wendy Coutinho,(and Robert) are the names I got..from Dover New Jersey!

I won a 30 day presale auction#1727105894 for a Vanda beanie for $16.44 paid by billpoint.Ending date 05-02-02, as of 07-14-02 no beanie or refund and I also won a 30 day presale Asian-Pacific Flower Exclu.Set of 6,paid $98.94 on ending date 05-04-02.AS of 07-14-02 no Asian-Pacific Flower set of 6 or refund.

Sent payment 26.00 for Red America Beanie Bear no contact from seller no answer to emails. Bad Trader. EBay will only pay 1.00 of money lost.

I won two pre-sale auctions from Wendy Coutinho on May 19, 2002 and sent her a PayPal payment in the amount of $39.95 on May 22nd. Five weeks later, I tried to contact her because I had not received my 2 beanies. I sent more than 20 emails an got no responses. I then mailed a letter to her, still no response. I tried calling her and once talked to her sister, Ingrid, who said she would pass on the message to Wendy and have her call me back. It has now been almost 7 months since this moron received my money. Can anyone offer any advice how all of us can get our money back. Obviously, she has scammed a lot of people out of a lot of money.

NO COMPLAINT!!! Wanted to thank God for people in law enforcement like Agent Bill Tsigaras from Morris County Prosecutor's Office who cared enough to help me get my money back and make sure crooks get their due!!! Agent Bill Tsigaras of the Morris County Prosecutor's Office in Morristown, New Jersey   973-285-6317

Sentencing is supposed to be scheduled before the Honorable S. V. Ahto in Room 10 on June 13, 2003, at 8:30 A.M. Only Victims in this case have the right to submit a written statement and/or make an in-person statement directly to the sentencing court concerning the inpact of the crime. This statement lets the Judge know how you feel about what has happened to you and how your life has been affected as a result of the crime. You can contact the office of victim-witness advocacy at 973-285-6309. If restitution is requested, you must submit copies of all medical bills, estimates for repairs, receipts, etc. To substantiated your claim, as well as documentation relation to your insurance coverage, if any Return all documents to the County victim-witness coordinator.

Office of the Prosecutor
County of Morris
Admin. & Records Bldg.
P.O. Box 900
Morristown, NJ 07963-0900
Prosecutor File #02-001829
Indictment #03-03-00291-I
 

Michael M Rubbinaccio-  County Prosecutor

Sandra MCGowan--  Victim-Witness Coordinator

Date: Dec. 19, 2007
Name: Donna Williams
Email: kidzpaz@hotmail.com
Sender IP: 71.233.182.98

Traders name: Seth Lutz

Email: selz1961@yahoo.com
ID: 765comfort

I ordered 6 Dragonfly Prince helicopters from Seth Lutz on ebay in mid-November. Weeks later, with no response, I filed a dispute with Paypal. He became VERY upset and put a package in the mail and asked me to close the dispute. Unfortunately, in good faith I did. I received my package but it was NOT what I ordered. He told me to send them back and he would send me the correct items. That was on November 27, and I still have no helicopters. I had to threaten action for him to respond to my emails, but there is still no resolution. Because I closed the dispute Paypal will do nothing. I filed an appeal. I just looked up this man, and found that a Seth and Wendy Lutz (this same man has a wife named Wendy.....hmm) were prosecuted in 2003 for the same fraud. At that time they lived in New Jersey I believe. HEADS UP....they now live in Seminole,Florida and are operating under a new business name.