Complaints Against Sugarloaf Collectables II-Jeff or Kim Clark (Beaniesontheweb)
Brunswick, Maine

website: beaniesontheweb.com
sales@beaniesontheweb.com, sales@beaniecentral.com, jkclark13@beaniesontheweb.com, JEFFKIM13@aol.com

**Important Notice from the President of Oklahoma Coin Exchange, Inc (the parent company of Beaniehotline.com)**

"BOTH SUGARLOAF COLLECTIBLES IN LAWRENCEVILLE, GA AND OURSELVES (Beaniehotline.com) ARE "NOT" INVOLVED OR CONNECTED TO JEFF CLARK. HE OWES OUR COMPANY $21,370.91 AND A LAWSUIT FOR THIS AMOUNT HAS BEEN FILED AND CAN BE CONFIRMED WITH OUR LAW FIRM."

**Note from Mediator, Pat**
Sugarloaf Collectibles in Georgia is in no way connected to Sugarloaf CollectablesII-Jeff Clark (beaniesontheweb) in Maine.  Sugarloaf Collectibles in Georgia is a reputable company with positive feedback under sugarloaf33 on eBay.

If you have any unauthorized charges to your credit card by Jeff Clark, Sugarloaf Collectables II or Beanies on the Web, please contact me immediately.
pedger10@coredcs.com

If you have questions about the complaint,
please contact the person who filed it.

Sugarloaf Collectibles
Cooks Corner
8 Gurnet Road
Suite 52
Brunswick, Maine 04011

sales@beaniecentral.com
sales@beaniesontheweb.com

Website Address: www.beaniesontheweb.com

They used to operate under the website: www.beaniehotline.com, but have since sold the rights to this site and changed their name to www.beaniesontheweb.com. On the www.beaniehotline.com site there is a disclaimer by the new owners that they are not held responsible for all of the negative problems associated with Jeff Clark and his new site. There is a letter that you can read by on www.beaniehotline.com.

Pat, I'm sorry this message is turning to be so long. I am not only upset about all this, but mostly I am so embarrassed: I was taken by the same people twice! ( Once, a victim; twice, a fool.)

*Note..beaniehotline.com, a reputable company, is in no way connected to beaniesontheweb.

In documents filed in U.S. District Court in Portland, the bank's chief investigator, Assistant Vice President Robert Thomas Jr., also claims Jeffrey Clark used a portion of the money to purchase inventory for his Beanie Babies business at the Cook's Corner shopping mall. The rest of the money, the suit alleges, was used to pay off credit-card debt.

"Between Sept. 17, 2001, and Oct. 16, 2001, Jeffrey and Kimberly Clark engaged in a spending spree, withdrawing, transferring or spending virtually all of the money that was erroneously credited to their account," Thomas says in court documents.

First Union is seeking repayment of the $340,000 plus an estimated $25,000 to cover attorneys' fees. Earlier this month, U.S. Magistrate Margaret J. Kravchuk ordered the Clarks' assets, including their home on Church Road in Brunswick, frozen until the matter can be resolved. A date for a jury trial has yet to be scheduled.

The Clarks' attorney, John Barnicle of Topsham, said his clients intend to repay the bank. But Barnicle, who was retained just a few days earlier, said the amount the bank is owed still needs to be determined. The Clarks could not be reached for comment.

"I disagree with the bank's characterization that the Clarks went on a spending spree," Barnicle said. "If they felt they were in the wrong, then why are they still living in Brunswick? Why didn't they just take off with the money?"

No criminal charges have been filed against the Clarks. Mark Terison, a spokesman for the U.S. Attorney's Office in Portland, said he was unaware of the case, but would be unable to comment even if an investigation were being conducted.

Terison said potential charges in such cases include bank fraud, a federal felony punishable by up to 30 years in prison and a fine of up to $1 million.

In 1997, South Portland police charged Frank McPherson, 28, of Gorham with theft after he went on a spending spree that was funded with $169,000 his credit union mistakenly transferred to his account.

McPherson used the money to purchase a pickup truck, a new car for his girlfriend, two high-priced mountain bikes, expensive clothing, a camcorder and a modular home. He was sentenced to three years in prison with all but 45 days suspended. He also received four years' probation and was ordered to pay up to $20,000 restitution.

According to court documents, the Clarks were living in Georgia when they opened a capital asset management account with First Union in September 1999. About a year later, the Clarks bought a home on Church Road in Brunswick. Clark opened a Beanie Babies business called Sugarloaf Collectibles. He also operated a Web site that sold Beanie Babies.

On Sept. 17, 2001, a company called Oklahoma Coin Exchange Inc. paid the Clarks $37,750 for the sale of the couple's Web site. While the check was being processed at the bank's service center, an encoding error was made and the Clarks were credited with $377,750 - a $340,000 mistake. Over the next month, the Clarks spent nearly all the money that had been credited to their account.

The bank's attorneys, Peter Brann and Kevin Beal of Brann and Isaacson in Lewiston, contend the Clarks promised to repay the funds, but never did.

Barnicle said one option might be for the Clarks to sell their Church Road home.

"The bottom line here is, if there was an error made, it was made by the bank," Barnicle said. "The Clarks intend to repay every penny of what the bank is owed, though we don't know yet what that amount is."

I read with interest about your problem with Sugarloaf Collectibles. I also placed an on-line order and was charged for it on 12/31/01. I have never received the order. I reach someone at their 877-798-5088 and was told my order had been shipped and that they honor all orders. When I still di not get my order, I tried to call both phone numbers and sent numerous e-mails. The phone numbers have been disconnected and I have had no response to my e-mails. I am having my credit card company charge back the $. Also, I have contacted Beanie Mom since that is where I got Sugarloaf web page. Sara Nelson is supposed to contact me about this problem. By the way, I have received a couple of beanies before this problem from  this company without any problem so I thought I could trust them. Guess I  was wrong!! Hopefully, we can both get our money back.

Thank you for your patience, and “rest assured” we will continue to deliver only the highest quality merchandise and timely service to each of you!

We appreciate your business!

The Beaniehotline Team

WE "ARE NOT" IN ANY WAY CONNECTED TO THEM AND WE ARE Beaniehotline.com HAVE "NO" PROBLEMS WITH ANY OF OUR CUSTOMERS IN ANY WAY.

JOHN W. HIGHFILL
PRESIDENT
OKLAHOMA COIN EXCHANGE, INC.
d/b/a Beaniehotline.com

As soon as I learned of the problem, I immediately phoned my credit card company to have them "reverse" my payment. Unfortunately, they can't until I have received my actual statement showing the charge (when I called my cc company, they verified that I had been charged). I hate to wait another day (or week or two) to start pursuring my refund on unreceived merchandise. Any help you can give, will be greatly appreciated. Hope this fradulent seller is brought to justice!!!! Thanks!

I work for the company that purchased Beaniehotline.com, Inc. in September 2001. The company, Oklahoma Coin Exchange, Inc., has been in business for many years, and the owner is very honest and reputable. I feel it is SUCH a shame that Beaniehotline is being confused with Jeff Clark (Sugarloaf Collectables II; Beaniesontheweb). Since we acquired the Website, we have done EVERYTHING in our power to ensure our customers get only top-notch service and merchandise in a timely manner.

Just like many of Jeff Clark's "victims", we were not aware of his illegal and/or immoral business practices. Now, not only are many customers paying the price for his actions, but so is my employer! It isn't right OR fair for any of us. I pray justice is served, and restitution is given to all of the people affected by him.

Thank you for the service your site provides.
Sincerely,
Marty Turner
Beaniehotline.com

On 12-31-01 I purchased 4 Beanie Babies from Sugarloaf via the Beanie Mom site. I got them within the week, but when I got my Visa bill, it had been charged twice. One charge for $44.30 (which was about $8 more then I had been quoted when I ordered) and again on 1-4-02 or $49.50. I figured it was just an error so the next day on 1-17 I called Sugarloaf. He told me my credit card would be credited for the extra charge.

I waited until 1-25 and called my credit card. It still had not been credited. I called Sugarloaf and was told that it was a mistake. Supposedly someone else with a similar email address placed an order at the same time I did and that was what had happened. Well, I got my next statement on 2-14 and there was no credit. I called Sugarloaf and the phone had been disconnected.

I will contact my credit card company, but I guess I just lost $50.
Is there anything else I should do?
Thanks,

this is Jeff Clark owner of beaniesontheweb. just to set the record straigt I have only charged people that have order from our company. I know there is alot of outstanding order not filled but am trying to correct that with the attachment. if the customers that order from me and been charged then all they have to do is dispute the charge and I will agree to the dispute the money is still sitting there. I just cant process any credits or debits because of the law suite at this time. I have always been fair to my customers when I owned beaniehotline and sugarloaf in ga along with beanies on the web. that why these company were bought from me because of the good reputation I wish this was the same but when your down other people try to bring you further down. we do apologize for all the incontinences and hope to correct the mistake
sincerely
JEFF CLARK

Subject: www.beaniesontheweb.com
traders_name: Jeff or Kim Clark

On Feb. 13, 2002, I ordered a Nipponia beanie baby online from beaniesontheweb and they sent an email acknowledgement of the order almost immediately for a charge to my credit card in the amount of $32.45. To date, I have received nothing and efforts to contact them by phone or email have been futile. Thanks You

I had an unauthorized charge for 98 dollars appear on my last month' s American Express billed, which I promptly notified them. Hope this helps the
cause.

I am so saddened by the way that Jeff Clark has taken so many people money and sent No Beanies. I for one am one of those people. I sent him checks totaling 826.00 and am still waiting for my order to be completed. This has been going on since May of 2001. If anyone knows who I should contact regarding this matter please let me know. I have all my canceled checks. My husband is very angry with me right now. This is the first thing that I found on the internet regarding what Mr. Clark has done to so many people. He needs to pay for what he has put us all through even with our spouses.

My credit card was charged $138.45 on the 15th of January by Sugarloaf Collectables in Brunswick, ME, and did not receive any product. I did not know they were suspect until I just looked at the Beanie Mom website. I have ordered from Sugarloaf before with no problem. I submitted a billing dispute claim to the credit card company. Is there anything else I should do?

Judy Chiarella

On January 8, 2002 our credit card was charged AGAIN for $56.70US for the same order. We have not made any other orders.

We have emailed them a few times about this problem and have had no reply. We are currently having our credit card company look into this double billing.

|David and Jean Wilson