Complaints Against Van, Dan, Henry or He Truong
1147 E. Broadway, #410,Glendale, CA 91205
1429 East Maple St., Glendale, CA 91205
6167 Reseda BLVD APT 217, Tarzana CA 91335-7338

6167 Reseda Blvd., Reseda Ca 91335,
also shipped from:
K.C., 6308 W. 89th St #107, Los Angeles, CA 90045-3602

This is a ring  running out of several cities in california and using many names email addresses and mailing addresses. Advise: Be very careful when buying older beanies out of California. It is probably a good idea to have them authenticated before buying older beanies.

VAN IS 007@aol.com, beanieland@access1.net, gml86136@aol.com, thL0012@aol.com, Lbeanieblove@aol.com, ebay ID hklhippida, jrdrfortedr@hotmail.com, user ID..sweetsatisfaction, user ID..uwantugot

If you have questions about the complaint,
please contact the person who it was filed by.


March 15, 2000
Complaint filed by: ANYAPM@aol.com

i bought a maple on an e-bay bid from "uwantugot" for $55.  e-mail VAN IS 007. He said was shipped on 3/9 -- nothing yet. I forwarded this to e-bay's safeharbor, but now what? I also forwarded the message to his e-mail address. you probably already know about these people. P.S. he has about 50 or more current auctions on e-bay!!!! his name address is"
Van Truong
1429 East Maple St.
Glendale, CA 91205

This is email that I got from him when asking about the authenticity.

From: VAN IS 007

Pat,

Most of the rumors that you hear on here are most likely from people who claim that they are experts on Beanie babies and can tell if u send it to them for a fee. They most likely know nothing and are the ones spreading the rumors so they can make a quick buck in one way or another. Also there are other sellers who ask me to sell them some Beanies privately that they dont have and and when i refused i dont doubt it that they spread rumors about me. Now reagarding, Maple that you said i haven't sent, i have sent it and it should have been there by now. At this point, give it like 2 more days and if it doesn't turn up, i will put a trace on it with the U.S. postal office since it was shipped with Confirmation. I will get back to you when i find out I hope that this eases your mind. Also, my seller feedback should tell you that im in no way a scam. Thanks for your understanding.  Van


March 16, 2000
Update from:  ANYAPM@aol.com

I JUST GOT IT AND IT IS FAKE. it has "made in indonesia" which could be possible, but ONLY with a fourth generation hang tag. this one has a 5th generation hang tag. the color (white) is slightly off, and the star on the hang tag has points rather than slightly rounded like ty's tags. it is the hang tag generation that is a dead give-away. what to do now ?? gues i should e-mail him and ask for $ back - on his e-bay auction, he states" It is in MINT condition. Maple is in MINT CONDITION with mint tags. It was purchased on the primary market, Therefore it is 100% AUTHENTIC. MAPLE will make an excellent addition to your collection. ( GAG )

From: VAN IS 007@aol.com

Pat,

I will go go ahead and give you the benefit of the doubt and send u a refund for $59.51. Only thing i need is for you to give me your address once again. And again, im sorry for any inconvenience this might have caused you. JUST A NOTE....There's a lady by the name of Peggy Gallagher and other like her. She claims that she is an authenticator? The truth of the matter is that most people who claim that they are authenticators are selling their Beanies too. Therefore, when they claim that someone elses Beanie isn't authentic, they in truth are claiming that because they want everyone else to beleive that other peoples Beanies are not authentic while only theirs are real and they themselves are the only ones who really know if its really authenitc. Also, i sent one of my Beanies to someone who claimed that they know if a Beanie is really authetnic, and when i got my Beanie back i totally noticed that this individual had switched Beanies on me and the Beanie that i sent did not even looked close to what i had sent them and this was a Liberty. Needless to say, these are the people who claim to know if Beanies are authentic or not. So i pretty much got my Beanie switched for something that looks kinda close to what i sent. . Again, thankyou for your time and interest.  Sincerely, Van


Maarch 20, 2000
Cautionlist: This person is a seller of fakes. I think that he might make good if he gets a complaint from someone who knows that it is fake but there are so many out there who have no idea that they have bought fakes. Also he absolutely stated that his beanies were the real thing. They were not. Sellers of fakes need to be on the bad traders list even if they do make good with some people who find them out because of all the people that they do sell to who have no idea they have bought a fake.
March 27, 2000
Complaint filed by: wilben96@bellsouth.net

Henry Troung had this as his email beanieland@access1.net  When I try to email it comes back returned...fatal errors. His mailing address is
6167 Reseda Blvd.
Reseda Ca 91335

I got his phone number through ebay and all I get is an answering machine.  Hope this helps. I have sent this guy a payment for 2 auctions won on ebay......Both were for the same kind of card. At first I thought he just overlooked the fact it was for 2 or maybe mailed them separate.......so, I tried emailing him ( 3 times ,I think)with no response. Next I notified Ebay. They said to get his info and phone him to work it out. I tried that,,,,,,,got the answering machine. In the mean time I left negative feedback and of course he did too. He said I was someone else??? And left some dumb message concerning a Beanie? I have since gotten in contact with another ebayer that he allegedly has scammed. What do you suggest now.Should I file a fraud report through USPS? thanks  willie


March 26, 2000
Complaint filed by: Gmuss1@aol.com

Henry Truong aka sweetsatisfaction on ebay

Beware of Henry Truong, or anyone selling Ty beanies on ebay that has that last name. Selling FAKE Ty beanie babies on ebay.
Henry Troung
Reseda, CA 91335
aka sweetsatisfaction
aka beanieland@access1.net

He will reply to your winning bid, with payment instructions and that is ONLY time he'll reply.

Lilanglsnow and FAKE Ty beanies??

Even though Quyen Tran says he did not sell me a fake Ty beanie baby, Tabasco, the beanie baby sure doesn't have many BEANS inside it.Possible akas:
tubbiex504@aol.com
angl1beanie (ebay)

If you bid on his auctions on ebay, lots of positive feedback does not always mean a good seller. Good luck!  Gayle


April 20, 2000
Compliant filed by: dandt@net1plus.com

On 3/24 i won an auction from uwantugot on ebay, for a liberty BEANIE he guaranteed it authentic and had great refrnces, so i sent him the money he sent me the bear which was not at all authentic as promised, so i asked him for a full refund of shipping both ways, i did recieve the refund.his email is vanis007@aol.com if you want his adress i have it. username on ebay uwantugot thanks tracey lillison   sorry to all those people he has ripped of . "WHAT GOES AROUND COMES AROUND"


May 7, 2000
Update filed by: Miken1028@aol.com

Ebay seller of fakes, user name uwantugot has changed his email address to gml86136@aol.com. His former email address was VANIS007@aol.com and is listed on the bad trader list. Recently many have been emailing warnings to his high bidders to check this list. He's now made all of his auctions private and changed his email so they won't see it here. To clarify, this is a new email address for the same user ID so undoubtedly it's still Van Trung. Please list this email on the bad traders' list also so that those checking here will be alerted. Thanks.


May 11, 2000
Complaint filed by: snoobers_2000@yahoo.com

uwantugot   This eBay seller is amazing. He has a rep. for dealing in fakes. I won a Maple and paid from him before I realized this. I e-mailed the seller saying that I had heard he might try to send me a fake and to be sure and send me an authentic Maple as I would have it tested when it arrived. Well, he e-mailed back and said he would send me a refund since that is what I wanted! That wasn't what I wanted, what I wanted was what was stated in the auction, an Authentic Maple bought on the primary market. To his credit he did refund my money very quickly. BUT...NOW HE WANTS THE BEAR BACK THAT HE NEVER SENT!  I did a check, since APRIL 11, 2000 (ONE MONTH), he has sold on eBay, 62 Libearty, 51 Brittania and 61 Maples! He has taken in over $18,000 IN ONE MONTH!!!! Can someone contact the IRS and see if he is paying taxes on this? If we can't stop him from selling these, maybe we can make him pay a little more. Just a thought. To find this info, just do a seller search on eBay for uwantugot and include closed auctions--you will be amazed. Someone was kind enough to warn me when I was bidding on a Libearty for over $100...thank you! Now all his auctions are private so that no one can warn any of his buyers about what he is up to. Most people are like me, I saw the feedback number of over 300 and never looked at what was in there, there are many negatives from people who realize they got fakes, but most of his buyers think they got the real thing for a great price so he has what looks like good feedback. The mailing address was
1429 East Maple St.
Glendale,  CA 91205
His e-mail address has been changed to, it isn't VANIS007@aol.com anymore. Live and learn I guess. I am: Sue Wolfe, I am snoobers on eBay and my e-mail is: snoobers_2000@yahoo.com Thank you. Sue


May 15, 2000
Update filed by: Saph930@aol.com

Please add the following email address for bad trader Van Troung, already listed under VAN IS 007@aol.com. My friend bid on and won a Libearty and just got the contact information. It is indeed Van Troung under new email and ebay user ID of thL0012@aol.com. He is using the same address on Maple St. in Glendale, CA. Van is currently selling under at least 2 emails at ebay. This one and still user ID uwantugot.  I enjoy your posts on the Ty cyberboard. Thanks for helping to inform others about smart trading/buying and all these fakes.


May 20, 2000
Complaint filed by: eyeleene1@aol.com

I asked if I could return a Libearty beanie because the flag was almost on the belly,not on the chest. I sent it with delivery confirmation so I could be sure it arrived. Guess what? He says there was no beanie in the package!! I replied that there had to be because the P.O. charged me for the weight, so then he said someone must have stolen it. Impossible...I had the box all taped up. So now he has my money AND the beanie & I'm out $105.00. Can anything be done? Look at all the comments on him...he is a VERY dishonest person. His email address was VAN IS 007...now it has changed to GML186136@aol.com. Eileen


May 23, 2000
Complaint filed by: M_McC@bigfoot.com

Van Troung and Henry Troung are the same person or are connected. Ebay user contact information for Lbeanieblove@aol.com comes through for Van Troung in Garden Grove CA but if you win an auction he says to send money to Henry Troung in Reseda CA. Van has 3 current ebay accounts, User ID uwantugot, thL0012@aol.com and Lbeanieblove@aol.com. Each has dozens of HTF beanies on auction.


June 20, 2000
Complaint filed by: Pattyg7118@aol.com

I purchased what were supposed to be MWMT Beanies Coral and Radar from this person...both beanies totaling $63.00. I have received Coral, which is an obvious fake!! Even I can look at it and tell. I have not received my Radar yet, but from the looks of all the complaints on the Bad Traders List, I know what I will get, if I ever get it. I have e-mailed him asking for a refund, which in turn I will return his garbage beanies. I have 2 addresses for this guy:

Henry Truong Van Truong
6167 Reseda Blvd #217
or
1429 East Maple St.
Reseda, CA 91335 Glendale, CA 91205

BUYER BEWARE!!!


June 21, 2000
Complaint filed by: Looonylu@aol.com

MR HENRY TRUONG (USER I.D. ON EBAY: SWEETSATISFACTION), EMAIL ADDRESS: beanieland@access1.net, MAILING ADDRESS: 6167 RESEDA BLVD. #217, TARZANA, CA. 91335-7338, HAS SOLD CONTERFEIT BEANIES BEFORE AND SOLD ME THE ABOVE TITLED BEANIE AT AUCTION ON EBAY. WHEN I CONTACTED HIM, HE SAID ALL SALES ARE FINAL. HE IS NOT A GOOD BEANIE PERSON AND EVERYONE SHOULD BE AWARE OF HIS CONTERFEITS....
LUANN GREGORY


July 16, 2000
Complaint filed by: BJS856@aol.com

I had the misfortune of receiving 4 counterfeit beanies yesterday from an individual known (at least to me) as Henry Truong. He used the id "lbeanieblove@aol.com" on eBay. This is also his e-mail address. The address he used was: 6167 Reseda Blvd. #217, Reseda, CA 91335. Unfortunately, I purchased the items before I read his feedback and before I looked him up on traderlist.com. I just saw the high feedback number & figured he was o.k. Then I got a funny feeling and looked him up on traderlist (after I had paid him via PayPal). Before I received the items, I e-mailed him on 7/12/00 to let him know I had read his feedback as well as the bad reports on traderlist, and I told him I sincerely hoped the Beanies were authentic. He answered me on 7/13/00 telling me they had been shipped on 7/12/00 & assured me they were authentic. They arrived on 7/14/00.

The items purchased were: Radar #369374075 for $26.00 on 6/30/00, Flash #370222642 for $25.00 on 7/1/00, Bessie #370224009 for $20.49 on 7/1/00, and Libearty #371055409 for $70.99 on 7/2/00. The total with shipping was $150.48, paid for via PayPal on 7/2/00. I just found out this evening that he has been suspended from eBay! At least that is a little consolation (until he changes his name and account again).

Any help you could provide in recovering the money I spent would be greatly appreciated. Thank you so much for your assistance and for providing a place for those of us "taken" to ventilate! Sincerely,  Barbara Sullivan


July 28, 2000
Complaint filed by: sheerin@eatel.net

I have posted a complaint on BTL as of July 27, 2000. I had "won" an eBay auction (#380520359) for $29.50 with shipping on July 14, 2000 from:
Mr. Van Truong
1429 East Maple Street
Glendale, CA 91205
email addy: th10012@aol.com

On July 15, 2000 I sent my standard verification email and asked for the name and address for payment along with shipping charges.
On July 16, 2000 Mr. Truong replied, and on July 17, I obtained a postal money order and sent it out to him. As of July 27, 2000 I had not heard (email) from Mr. Truong nor received my Ty Beanie Baby. After receiving an email from someone concerned with auction abuse and counterfeits which led me to your BTL site, I sent another email to Mr. Truong at th10012@aol.com which was promptly returned "undeliverable". Seems like I am not alone in this, as is evidenced by your website. While it seems overwhelming at the moment, perhaps you can help me in some way either receive my Ty Beanie Baby Radar or receive a refund of monies paid, or at least with any information on who to contact for filing charges against Mr. Truong. Since this is a recent case, all of Mr. Truong's eBay Auctions ended on July 14, 2000, perhaps there is some immediate remedy near to hand. Thank you for any assistance you may be able to provide... Sincerely,  James M. Sheerin


July 27, 2000
Complaint filed by: sparky4@lvcm.com

I sent Henry Troung a money order for an auction that ended on June 26. I received a blue Libearty! I told him I wanted my money back. On several emails he said send the beanie back and I will return your money. I sent him the money in good faith of getting a real beanie and I expected the same from him. I told him I would return it COD and he could pay for all my shipping cost. I sent it out COD on July 12 and emailed him the total. Today is July 26 2000 and I received a money order from the Post Office for the amount that he owed me. I almost passed out!!! Here is the infomation I used to do this. If you try to send COD make sure it is for CASH ONLY!!! Be very careful of this man. I was one of the lucky ones.
Henry Troung
6167 Reseda, Blvd #217
Reseda, Ca 91335
Email: LBeanieblove@aol.com


July 27, 2000
Complaint found on message board:

Henry T. sold me a FAKE Libearty. I can NOT believe ebay continues to let this guy sell on that site. If you ask me, something needs to be done about ebay's policies regarding BAD sellers!


July 28, 2000
Update filed by: sheerin@eatel.net

I too have a problem with Mr. Van Truong....I have filed a complaint as of July 27, 2000 here and I have one suggestion...write to the heads of all the ISP's (Internet Service Providers) to assist in tracking down these "criminals" who utilize the services of the ISPs to perpetrate their malicious activities...I have written to Steve Case...President of AOL.. to enlist his aid...if we as consumers who form the majority of the ISPs paying customers base ask that our own ISPs help in any way to track down and put an end to the criminal activities by a minority of "scam-artists"..to work "hand-in-hand" with the Bad Traders List...perhaps one day, the majority of honest law abiding consumers will not be afraid to conduct business over the internet with people they cannot see or hear or touch.  Sincerely,   Jim Sheerin


July 30, 2000
Update filed by: shellya@brightok.net

I just wanted to let you know I received a refund from Henry Truong yesterday. He had sold me a fake Flash and I returned it COD and amazingly  enough I received a full refund yesterday.  Shelly


Auguest 1, 2000
Complaint filed by: nicholasphil_@hotmail.com

I don't know who else may be dealing with this person but I was lucky enough to win a few of his auctions on e-bay. The items were a few britainnia bears. Not being a beanie collector I didn't know of this service listing bad dealers. I was just looking for the bears as a gift for my girlfriend and my sisters daughters. The bears were sent in a timely manner but all three were fakes. Flags sewn on at an angle, tags not real TY tags, and they were made in Indonesia. The dudes e-mail was lbeanieblove@aol.com. Being stationed in the military overseas makes dealing with this a big hassle. The return address on the package was:
Henry Truong
6167 Reseda BLVD APT 217
Tarzana CA 91335-7338

I tried to leave a negitive response on e-bay but he is no longer listed as an active dealer. Hopefully this might help someone else from dealing with him.   nicholasphil_@hotmail.com


August 8, 2000
Update filed by: bjs856@aol.com

I purchased 4 fake Beanies from Henry Truong. After I realized they were fake I contacted him and told him I wanted a refund, and advised him that I was aware of what action I could take. His response was not terribly friendly, but he agreed to refund my money if I returned the Beanies COD. As per Pat's advice, I sent the Beanies COD (with cash only option), priority mail with delivery confirmation to be delivered to addressee only, and I insured the package. This was done on 7/24. Today I received a money order for approximately $150.00. I asked for the amount I paid for the items, plus the original shipping, and I subtracted .80 that he had to pay for the money order.  Basically I'm out $20, but it's a lot better than $150! Hang in there everyone! Be persistent, stand your ground, have some patience, and, hopefully, you will get a refund!   Barbara


September 11, 2000
Complaint filed by: JHDW@webtv.net

I won an auction on e-bay, back in march of this year. It was for a 100% authentic libearty beanie babie.He guaranteed it. Therefore i did not get it authenticated.Well, i took it to the hallmark store, where a lady had hers authenticated, and i compared them, mine was so different about everything.I e-mailed him and told him everything. he then sent me an e-mail saying that he would give me a refund or a replacement. Then i e-mailed him again saying that i wanted a refund, well instead he sent me another fake libearty. It was a little better,but there were still lots of differences. Then i e-mailed him back telling him i want a refund.I never got anything back,it said that the e-mail from aol said it was no longer there.So then someone e-mailed me about this list, because he sold them a fake one also. Then i contacted e-bay and they said he was suspended off of e-bay.Then i had no choice to go.I found out he had like 6 different e-mail addresses,which none were going through.Then i found out his address were 3 different ones, all in california.The one that i got my beanie from is/Van Truong 1429 east maple st glendale,ca,912051. I thought i could reach him on the phone. I gave the operator the 3 different addresses, none of them existed.


October 4, 2000
Complaint filed by: snow1104@zianet.com

I have a big problem and I need your help. Between June till Aug 3rd 2000, I bought 3 beanies (Radar, Coral and Libearty Beanies) from Henry Troung A.K.A. Van Troung for a total of $160.00. At first, I didn't realize that they were fake until I received my last order of Libearty beanie. Radar was through Ebay Auction and Coral and Libearty beanies was done through the email. I check his name out in the Traderlist and by then I realize all the complains of his fake beanies. On 21 Aug, I send him 2 letters to the following addresses, explaining to him that I was sending the beanies back for a refund.

Henry Troung
6167 Reseda Blvd. #217
Reseda, CA 91335
(Coral and Radar beanies were sent from this address)

and the other to

K.C.
6308 W. 89th St #107
Los Angeles, CA 90045-3602
(Libearty beanie from this address)

Also, on that date I sent the package COD; and until today I haven't receive any answer nor refund back. I have sent him several email but they came back undelivered. At this point, I don't what else more to do, but to send him a letter with a delivery confirmation. Is there anyway that I can get his telephone number to the following address. I need your help. I have a copies of all the letters and the receipt of the COD package that I sent to him.


October 23, 2000
Message filed by: LOOONYLU@aol.com

WHEN I GOT RIPPED OFF HIS EMAIL WAS BEANIELAND@ACCESS1.NET AND HIS USER ID WAS SWEETSATISFACTION. THIS WAS BACK IN JUNE. YOU SHOULD REPORT HIM TO: INVESTIGATOR HALLIGAN AT THE GARDEN GROVE POLICE DEPT. AT 714-741-5828 AND THEN ALSO OFFICER PHYLLIS GOMES AT THE ORANGE, CA. POLICE DEPT. AT 714-744-7380. ALSO CONTACT YOUR LOCAL POLICE DEPT. DID YOU FILE COMPLAINTS WITH ALL THE PLACES ON THE TRADERSLIST HELPLINK BUTTON? I DID, I TURNED HIM OVER TO THE FBI, INTERNET FRAUD CENTER, U.S. POST OFFICE, INTERNET SCAM PATROL, HON. DAN LUNGREN, ATTY. GEN. OF CA. 916-324-5437, TY WARNER AT TY@TY.COM, THEN I WAS CONTACTED BY A LADY THAT WE ARE GOOD FRIENDS NOW AND WE TRY TO WARN PEOPLE AGAINST BAD TRADERS. I WAS ALSO CONTACTED BY A RETIRED SHERIFF, WHO WAS REALLY PISSED AND WAS GOING ALL OUT, AND THEN BY AN ATTY. WHO WAS GOING AFTER HIM. BUT, DON'T FORGET TO REPORT HIM TO TY CORPORATION ALSO. KEEP IN TOUCH. LUANN

April 4, 2001
Complaint filed by: lpryzgoda@bear.com

Subject: mgpvie3278@hotmail.com
traders_name: Henry Truong

Person sold me a fake Sakura. Found out when I checked the tush tag and it has the fake numbers/letters inside.Have sent them two messages to try to get my money back but have not yet heard from them. Be careful if bidding on anything from California.


April 8, 2001
Complaint filed by: Pam.Hartley@tesco.net

Subject: beanieland@access1.net
traders_name: Henry Truong

Bought Grunt and Tabasco in January 2000 recently sent for authentication. Both Fakes.


April 8, 2001
Complaint filed by: DebTtown@aol.com

Subject: jrdrfortedr@hotmail.com
traders_name: Dan Truong

Date of purchase 3/4/01 #2 Seller ID hklhippida. This was through ebay auction. # 565842384 for $ 85.00 plus Shipping & insurance. It was for a Mint Ty Sakura Beanie.The Sakura was counterfeit. Peggy Gallagher suggested a letter to you would be helpful.My Sakura carries the Serial # 4fweztkt which Ty Warner himself has stated , is fake.The address we sent the MO to was Dan Truong 1147 E. Broadway # 410 Glendale, Ca.91205 He has ignored all emails. When we went to ebay for feedback he was no longer a member.All we could find on this name is another Truong. But his first name was Van not Dan.All help will be appreciated, Thanks


April 8, 2001
DebTtown@aol.com

I contacted Peggy Gallagher by e-mail about a fake Sakura purchased on ebay auction # 565842384 for $ 85.00 pl Shipping & insurance. It has the Serial # 4fweztkt . Date of purchase was 3/4/01 at 22:12:51pst. Seller ID hklhippida, Email jrdrfortedr@hotmail.com. Name is Dan Truong 1147 E. Broadway # 410 Glendale,Ca.91205 . He has ignored all e-mails . When we went on Ebay for feedback he was suspended. Peggy asked me to contact you. I've filed a fraud report with NFIC. Tried to file with FICC but was unsuccessful earlier.Filed a complaint on the traderlist and will follow all avenues to rid the internet of frauds like this. Thanks !