Complaints Against RAJ Software, Trivedi Infosys Inc. (RAJ Trivedi,
Edward, Judy, Elizabeth)
808 FOURTH AVENUE , SUITE 516
San Diego, CA 92101
or
1539 S. Mason #25
Katy, Texas 77450
or
20615 Aspen Canyon Ave.
Katy, Texas 77450
281-398-5874
Katy, TX
orders@rajsoftware.com, accounts@rajsoftware.com, sales@rajsoftware,
cs@rajsoftware.com
UBid User ID rajsoftware
This person has used resellers to accept money and forward it to him.
He is supposed to ship the product. Please be aware that these Resellers
are also victims:
t.choatejr@worldnet.att.net
Bobnjuls4@aol.com
jasoncoyle@hotmail.com
phoenix4@frontiernet.net
alwong@bellsouth.net
----------------------
***March 25, 2002***
Update..Mr. Trivedi has been sentenced to three years in
prison and ordered to make full restitution.
2002http://www.signonsandiego.com/news/business/20020323-9999_1b23trivedi.html
-------------------
Update February 20,
2002
Please scroll to the bottom of this page to see a copy of a claim form which
was sent to some of the victims to be filled in and
returned.
--------------------
UPDATE
JANUARY 22, 2002
Message from Tom O'Dea
I have spoken with Trivedi's lawyer, the prosecutor and an investigator,
all in the last few hours (Trivedi's lawyer was via e-mail). A notice will
be sent out in the next week or so from the prosecutor who is doing an excellent
job in this case. As part of the sentence there will be a court order requiring
Trivedi to pay back 100% of what he stole so a promissory note is NOT necessary
(couldn't hurt but it is not required). What that means is whatever he does
not pay back now, must be paid back as part of an order of the court. I will
see if I can get a copy of the transcript of the sentencing hearing (I may
need everyone to kick in a dollar or 2 - it may cost $300 +/- but if 300
people sent me a dollar I'd be covered and then I could send it to everyone
- don't send me anything yet - I'll try and get it for free). With a copy
of the sentencing hearing, it will be much easier to get the money from him
once he's out of jail. As part of the sentence, he will have to accept the
debt as set forth in the IFCC list - DO NOT TRY AND INFLATE YOUR LOSS. If
"irregularities" / fraudulent claims are made, you could be prosecuted and
you will hold up the claims process for the rest of us. I am going to send
the prosecutor my list so make sure you don't submit different numbers! Be
honest, please.
--------------
UPDATE
January 21, 2002
Update from Attorney Tom O'Dea
Dear Interested Friends -
As many of you know, I am also one of those who was "taken" by Raj Trivedi
(aka Edward, Barbara....?). I paid $775 by postal money order for a camcorder
that was never delivered despite numerous fake USPS tracking numbers supplied
by Mr. Trivedi.
Well, through the hard work of many of our law enforcement officers in California
and Texas (and elsewhere I'm sure), Mr. Trivedi was arrested. (There is a
particular officer who has been particularly busy on this case but he wishes
to remain anonymous - we should all be thankful for the unsung police officers
who work so hard to protect us all - I would propose that we all take 5%
- 10% of whatever we get back and donate that to our local police benevolent
association or see http://www.officer.com/ for some great ideas as to where
to send the donation).
Anyway, on Friday 1/18/02, Mr. Trivedi and the prosecutors entered into a
plea agreement. Mr. Trivedi plead guilty to 5 Felony counts (2 computer crime
violations, 2 mock auctions and 1 grand larceny) and agreed to 3 years
confinement and "global restitution." There will be a sentencing hearing
in 60 days if Trivedi does not make the "global restitution." What does that
mean? It means, at least so far, the best thing that could happen has happened.
I spoke to the prosecutor a couple weeks ago and this is what she had hoped
would happen but she was not sure she could get it done. Once I get her
permission to publish her name I will do so as well - we all owe her a note
of thanks and maybe a letter or 2 to her boss and the newspapers in San Diego
as well. I will e-mail both the prosecutor and Mr. Trivedi's lawyer to see
where they are getting the list of victims from and to assure all those who
were victimized are made whole.
For those of you who have already e-mailed me, you do not have to so again
but I remind everyone to make sure they fill out the ifcc complaint referral
report - see www.ifccfbi.gov - I think that
is where they are getting the list of victims. Please forward this to everyone
you know who was victimized who is not on this string (I'm sorry for those
of you who I have missed!). If Raj Trivedi does not make complete "global"
restitution then we will re-examine whether a lawsuit would be an appropriate
recourse.>>>>>
Again, we owe the police and the prosecutors our thanks and our support!
Our judicial system may not be perfect, but I'll take it over any other system
in the world!
Good luck to all and feel free to e-mail me with any questions.
Tom O'Dea
PS - Pat could you post this at www.traderlist.com/RAJsoftware.html
RESPONSES TO:
Thomas P. O'Dea, Jr., Esq.
Halloran & Sage LLP
315 Post Road West
Westport, CT 06880-4739
Telephone: 203-227-2855
Fax: 203-227-6992
mailto:odea@halloran-sage.com
www.halloran-sage.com
If you would like to help Traderlist stay on
the Internet, please read the information at:
http://www.traderlist.com/SupportTraderlist.html
----------------
January 4, 2002
Update from Attorney, Tom O'Dea
Please read the message posted by Tom on Jan. 4 below.
-----------------
January 3, 2002
Update
Please see the information posted by: Darren.Strickland@osd.mil on Jan. 3,
2002
----------------------
January 1, 2002
Update
To participate in a PayPal lawsuit, please see the posting from
alwong@bellsouth.net on January 1, 2002.
=================
Wednesday, December 13,
2001
Important Message to all RAJ Software/Trivedi
Infosys Victims from Mediator,
Pat. Good News! RAJ has been arrested
in Texas! More details will be posted here as soon as I receive them. If
you have not sent your complaint to me, please do so immediately. This took
exactly 10 days from the day I first contacted the District Attorney
in Houston..wonderful cooperation from all of you, as well as the Houston
District Attorney's Office, the San Diego District Attorney's Office, and
the Fort Bend County Sheriff's Dept! RAJ will be extradited back to
San Diego, CA. After they have him, the Fort Bend County District Attorney's
Office should be able to get charges filed. Thanks to all of you who sent
your complaints in so quickly.
Arrest story from Houston:
http://www.click2houston.com/hou/news/stories/news-112530320011213-061223.html
---------------------------------
December 3, 2001
**Note from Mediator, Pat...If you have lost anything to
this person, or one of his resellers, please contact me immediately. I am
compiling a list of victims as requested by the Houston District Attorney,
and am forwarding all information to the authorities
involved.
pedger10@coredcs.com
Please also be sure to file Federal Postal Fraud Form #8165, and the FBI
Consumer Fraud Form at
www.ifccfbi.gov and post
a complaint on the Traderlist Message Board
to alert others.
More Information about RAJ Software:
Administrative, Technical, and Zone Contact:
Trivedi Infosys, Inc.
Raj Trivedi
808 Fourth avenue #516, San Diego, CA 92101
Phone: 6192311404
Fax..: 6192311404
Email: ask@rajsoftware.com
Domain servers in listed order:
NS2.US.DELLHOST.COM 209.235.107.16
NS1.US.DELLHOST.COM 209.235.107.14
If you go to this website...
http://www.DELLHOST.COM/
you will see the contact page...
http://www.DELLHOST.COM/us/en/host/contact.asp
If you have questions about the complaint,
please contact the person who filed it.
November 13, 2001
Complaint filed by: mwalot@home.com
We bought a laptop computer (Apple iBook 500 Mhz DVD/CDRW 128 MB) on 8-30-01 for $1445 and paid by Paypal the next day. 2-3 week delivery was promised. After weeks of being unable to get a tracking number we finally asked for a refund on 10-5-01. A week later they claimed to send out a refund (which never arrived) and then another. After a couple of fake tracking numbers we received a letter which stated refund enclosed but there was no check!!!!! We have since been sent two more fake tracking numbers and no refund. The San Diego Better Business Bureau has received 59 complaints mostly about delivery problems. They skipped town from San Diego and are now in Katy, Texas. They have not responded to the Houston BBB's calls. It has been 10 and a half weeks with no resolution. We reported them to the US Postal Inspector, IFCC, NFIC and the Texas Attorney General. Also to you and to ResellerRating.com.
ubid #520450014
Offending Company-
Trivedi Infosys
1539 S. Mason #25
Katy, Texas 77450
or
20615 Aspen Canyon Ave.
Katy, Texas 77450
281-398-5874
orders@rajsoftware.com
November 13, 2001
Complaint filed by: pvsvk@yahoo.com
Subject: orders@rajsoftware.com
traders_name: Raj Software
These guys are listed on ubid.com. I had ordered for a SONY TRV-17 Camcoder
and paid the same on Sep4th. Till date I haven't received the camcoder. They
keep on sending me fake USPS tracking number. Also they don't reply to emails
sent.
Subject: rajsoftware.com
I ordered a digital camcorder and they gave me the runaround for 2 months
with bogus USPS tracking numbers and now will not return emails. I ordered
it through ubid.com and used paypal
Similar to all other complaints. Ordered a computer on 8/9, paid via e-check
through Paypal, and never received goods. Was sent three wrong tracking numbers,
then was promised refund, one of which was a bounced check on a bank in
Massachusetts, and two more times empty envelopes saying that a check was
enclosed but was not. Now they are not answering e-mails. Please feel free
to contact me via my e-mail address if you have similar issues. I am trying
to pursue this as best I can, and would appreciate others experiences with
this company so we can find a way to shut him down!
November 15, 2001
Complaint filed by: jamesj@yahoo.com
Subject: orders@rajsoftware.com
traders_name: RajSoftware / Raj Trivedi
Completely Fraudulent. They take payment via PayPal and then do not fulfill
or refund. DO NOT USE THIS MERCHANT.
This company sells electronics online. I sent $625 via paypal for a Sony
TRV-17 camcorder on 9/20/01. They repeatedly send false tracking information
and agree to grant a refund, but nothing ever arrives. Over 60 similar complaints
on the San Diego Better Business Bureau website.
November 21, 2001
Complaint filed by: bhngraluvr@aol.com
Subject: accounts@rajsoftware.com
traders_name: Rajsoftware.com
This company is nothing but fraud. I paid $1300 for a laptop. The laptop never arrived after 5 weeks so I asked them for a refund and filed a complaint with paypal. I got a check from rajsoftware for a fake bank account which obviously bounced. Asked for refund again. He sent me a money order that somehow got lost in the mail. Then he send me a verfied mail that I could track but guess what he put the wrong address on it. I dont know but all this interesting list of events and then not responding to emails after this incident has nothing but this guy is a fraud and running an illegitmate business. If you read this before buying from rajsoftware you should be lucky and do not give away your hard earned money to this guy.
He does not have a phone number on his website and paypal is another company
that wont do sh** about this. Anyways I think I lost my money. Hope nobody
else does.
November 23, 2001
Complaint filed by: smontgomery24@home.net (new email address:
smontgomery24@attbi.com)
Subject: rajsoftware.com
traders_name: RAJ Software
The owner of this company is Raj Trevedi. Raj has a resellers program under his so-called business, rajsoftware. People sign up under the reseller program and begin taking orders from individuals on Ebay and forwarding the money through PayPal to Raj. Raj is suppose to ship the item directly to the reseller's customer. Instead, Raj keeps the money, and never delivers the merchandise. This makes the resellers responsible for the refunds to the buyers, but the resellers have already forwarded the money the Raj.
I discovered this after winning a bid for a camcorder on ebay and receiving an email to myself and 13 other people from the reseller a few weeks later concerning his troubles with non-shipment of items from Rajsoftware. Raj had lied about shipping the items, had given the reseller false UPS numbers, told him that the items were going to ship in a couple of days, etc. Raj's tactics are to stall the buyer or reseller for as long as possible. I have learned that Raj no longer uses PayPal. I assume PayPal booted him because of complaints of fraud, but Raj's story is that his prices are so low that he can't justify the fee that PayPal charges to do business.
I did not know any of this until I started asking the reseller some questions and doing some research of my own. I have lost $700 over this. In my case, the reseller happens to be a college student who signed up for the reseller program and was selling items through Ebay. I have been in contact with this reseller who, I believe, is probably in this for about $10,000, but that is only a guess.
If anyone would like more information, I'll gladly discuss this in more
detail. I'm also interested to know if anyone is pursuing legal or criminal
action against Rajsoftware, Trevedi Infosys, or whatever he calls himself
at this moment. If there's a class actions lawsuit againt this guy, I would
like to know about it.
November 24, 2001
Complaint filed by: archatek@hotmail.com
Subject: accounts@rajsoftware.com
traders_name: rajsoftware/trivedi infosys
In July 2001 I paid Rajsoftware for a Canon ZR 30 I won from them on Ubid.
I paid via Paypal. They never sent the camcorder, and kept telling me it
was coming. After about 2 3months of waiting I demanded a refund. Now after
months of asking for a refund, they are giving me fake Certified mail numbers
and lying to me. I have not recieved anyting in the mail from them at all.
I have filed complaints with Paypal, Ubid, and Fraud.org.
November 26, 2001
Complaint filed by: Skycamprod@aol.com
Remote Addr: 152.163.207.201
Subject: rajsoftware.com
traders_name: Edward/Judy
We ordered two Sony trv-17 video cameras on Sept 9,2001. They said they
were slow because of the bombing. After many emails they said the camera
would be sent out on the 2nd week in October. The cameras were not received
by the November 1st. We then asked for a refund to our credit card and they
said they could not do that but said they would send a refund check. Judy
said that a check was sent on November 13th. As of November 26th no check
been received.
November 27, 2001
Complaint filed by: smoney@lumcon.edu
Subject: orders@rajsoftware.com
traders_name: Rajsoftware.com
Purchased $1200 Sony Laptop in July through Ubid. Recieved 3 bogus tracking
numbers, and a runaround for the past four months. Haven't yet got as far
as the fake refund check; still waiting to receive even that. Have complained
to Paypal, Ubid and Better Business Bureau. Have asked Bank to dispute Payment
to Paypal, then THEY can go hunt their money! This guy (Raj Trivedi is a
crook. I think my money is history....
November 28, 2001
Complaint filed by: guillo79@hotmail.com
Subject: orders@rajsoftware.com
traders_name: Rajsoftware
I bought a Sony cibershot dcs-1 from them on Ubid.com at the begining of September and i haven't received it. They give you fake tracking numbers, evasives messages and fool arround with you until you get tired.
Beware with them!!
November 29, 2001
Complaint filed by: sounddood@yahoo.com
Subject: sales@rajsoftware.com
traders_name: Raj Trivedi
As many others, I ordered a Canon Camcorder on UBID and paid my $600.
Excuses, excuses, no-emails returned, then a bounced fake refund check. 3
months later I am still out. Anybody want to join together to sue this bastard
into the stone age? Anybody contact the DA's office since it sounds like
fraud on a pretty large scale?
Subject: orders@rajsoftwarw.com
traders_name: Rajsoftware
Like most of you I have been tricked. Ordered camcoder in july and recived
false tracking numbers and broken promises. If anyone have any idea how we
could stop this Trivedi gay, please let me know I am very willing to
participate.
----------
Additional Information:
All details about UBID auction and Rajsoftware and SONY DCR-PC110 Digital
Camcorder. After four months since I paid for Camcorder I still did not get
anything from seller. I'm not able to resolve the problem with seller because
they refuse to send me neither product nor refund. Instead of that, they
gave only false UPS and USPS tracking numbers and false promises.
UBID Lot #:520315552
Description:Sony SONY DCR-PC110 DIGITAL SONY DCR-PC110 DIGITAL MINI
CAMCORDER
Seller UBID ID: salesrajsoft
Seller Email: sales@rajsoftware.com
Persons contacted thru email: Edward, Timothy, Judy, Elizabeth
I ordered a camcorder from these guys off of ubid.com bac in september
2001. Here I am 3 months later with niether a camcorder or a refund. It seems
like this person just gives you fake tracking numbers to stall you. I'm trying
to dispute this with my credit card company. Hopefully they will help me
in getting my money back. Anyway, if there is something i can do to help
anyone please let me know.
I ordered the camcorder from one of Raj Software/Trivedi Systems resellers (Terry L Choate). I paid with my VISA Credit Card. Camera was to be drop shipped to me directly from Raj within 2-4 weeks of payment. I have spoken on the phone and emailed with my complaints on numerous occassions (i have all my records). Each time I was promised a new delivery date or given a new excuse as to why it had not arrived. I have even been given false ups shipping numbers (Steve Weaver - 0301 0120 0000 7553 2924 11/15)! I have not received the camera. Terry has since informed me that Raj has not been shipping cameras to any of his 80 plus prepaid customers! It turns out that this guy has a long record of fraud, yet has never been caught!
Raj Software / Trivedi Systems
20615 Aspen Canyon Ave
Katy, TX United States 77450
(281)398-5273
rajsoftware.com
I purchased a camcorder from them on 8/20/01 and just like everyone else
have been recieving the run around and fake tracking numbers and empty envelopes.
I lost $525 and want it back
I bought Sony digital camcorder on Ubid on 7/18/01 and paid them "Rajsoftware"
the following day through paypal. They promised 2-3 week delivery. They gave
me at least 3 boogus tracking numbers and each time making lame excuses and
promising that it will be shipped out when the next shipment is in. But after
weeks of of getting nothing I demanded a refund so they sent me a tracking
number for a certified mail and I waited ... and got nothing. So they sent
me another number and this time a a check came. So I thought - cool - this
da** transaction is over so a week later I email them specifying that I have
received the check and I would not do business with them again. Their response
- 'Can you provide us with the address of the bank that was on the check
cause we have closed the account 2 of the 3 checks that we sent out!!" Lucky
for me I didn't desposit the check otherwise the bank would charge me!! So
now they are going to send me a MONEY ORDER (yeah right)!! It has been almost
3 weeks and of course no Money order!! I can't believe UBID let these BAS****S
use their auction service!! I lost faith in this a***ole and whatever email
he sent me (Elizabeth, Edward, etc), UBID, and PAYPAL too. They are all worthless
since I lost $625. UBID & Paypal can't do cr*p except for an email saying
it is Raj fault but he has no money in his account so they cannot get any
money to give back to me!! Let get this BAS***D out business and get our
money back!!
Subject: accounts@rajsoftware.com
traders_name: Rajsoftware.com
I odered a Sony digital camera from rajsoftware on 9/27/01 after a month
and no camera I asked for a refund. I still have not received any refund.
I am a college student and cannot afford to lose $625. If anyone is pursuing
legal action I am very interested. I have a record of all the emails they
sent me and I am willing to do whatever I can to get this guy put away.
December 1, 2001
Complaint filed by: gingerordick@hotmail.com
Subject: orders@rajsoftware.com
traders_name: Trivedi Infosys, Inc.
I bid on a Sony Vaio PIII laptop on 8/16 at ubid.com. Won the bid at $2555
+ $20 shipping and paid on 8/21 via paypal. Many promises of computer shipped,
but when computer did not arrive requested refund. Refund promised on many
occassions, but all lies. Broken promises by: Edward, Judy, and Elizabeth,
but may all be one person, Raj. All correspondance by email, so names may
be misleading. I am asking for any assistence from anyone to hopefully get
back my money, but definately get this person or persons where they rightfully
belong. Have sent complaints to: BBB of San Diego, Attorney General of
California, FTC, FBI(IFCC), Consumer Affairs, Attorney General of Texas,
BBB of Houston, Attorney General of Arizona,(my home state). Have all email
correspondence.
Subject: accounts@rajsoftware.com
traders_name: Raj Trivedi
i ordered a canon zr30 digital camcorder off of ubid from this fraud and
he kept giving me fake tracking numbers. later, i wanted my money back and
he said he sent it ... that was over a month ago. ubid didnt do anything
... and paypal didnt do anything ... i feel soo cheated and helpless!
December 2, 2001
Complaint filed by: nate-tlist@ooz.net
Subject: *@rajsoftware.com
traders_name: rajsoftware
I ordered and paid for (via paypal) a Sony DCR-PC110 ($1059) from these
guys over two months ago and have yet to receive the camcorder or a refund.
I'm in the same situation as all these other people posting about raj, and
have consistently dealt with broken promises, bad tracking numbers,
etc.
Subject: orders@rajsoftware.com
traders_name: rajsoftware
Won a bid for a Sony Camcorder DCR PC-110 paid ($1175) via PayPal. It
has been 2 months from when I was going to recieve the item. I have not recieved
either a refund or the camcorder.
I like many of you in good faith sent monies off to purchase product from rajsoftware.com. On the 6th September I had $US1540 sent to rajsoftware bank account from my bank here in the UK. I was trying to buy a Sony XG 700 Laptop, it has now been almost 3 months with nothing to show for it, except international toll calls to UPS and USPS trying to track this parcel and a heap of emails to and from them. I got run around in circles with various tracking numbers, ignored emails etc. I even paid extra to have it shipped with UPS.
Details I know are:
Bank Account I sent money to:
Brookline Savings Bank
Brookline, MA 02446
Account Name Trivedi Infosys Inc
I have filled a complaint with the IFCC and I recommend you do as well if you have been caught out. Their address is http://www.ifccfbi.gov The more people that register their complaints here the better, as there is strength in numbers.
I woudl be interested in hearing from others on rajisafraud@hotmail.com. If you can use any of the following...
The DNS Name resolution for his website to be hosted is listed as the
following:
Organization/Technical/Administrative:
Trivedi Infosys, Inc.
Raj Trivedi
808 Fourth avenue #516
San Diego, CA 92101
US
Phone: 6192311404
Fax..: 6192311404
Email: ask@rajsoftware.com
Domain Name: RAJSOFTWARE.COM
Created on..............: Mon, Mar 06, 2000
Expires on..............: Wed, Mar 06, 2002
Record last updated on..: Sat, Aug 11, 2001
IP Address 216.205.148.164
December 03, 2001
Complaint filed by: Limberlost4000@aol.com
Subject: no delivery of computer, no delivery of refund
Traders name: Rajsoftware or Trivedi Infosys or Raj Trivedi
Awarded SONY laptop through uBid and paid by personal check in August 2001. My check was cashed by Trivedi Infosys on Septeber 6, 2001 with agreement to deliver by the end of September. In October, numerous e-mail inquires on my part were followed by company promises to first deliver computer and then promises for a refund.
I gave them repeated advance warnings that if I do not receive a refund
by November 30, 2001, I will file fraud charges against their company. As
of December 2, 2001, they have not sent either the computer or the refund.
I have now filed fruad charges against Trivedi Infosys and Raj Trivedi.
December 4, 2001
Complaint filed by: Johnny J24@aol.com (Johanny Joseph)
I lost $1,220.00 to this person on August 14th, for a Sony VAIO FX220, I
have tried to get my money back from this person, he says he sent my refund
but I never receive anything, all I get is lies, I would appreciate if you
can help me. I have some info that might help, I called this number once
and spoke to Edward himself, but after that all I get is a fax tone, the
number is 281-398-5275 and the correct address to this person is:
1539 Mason Rd
PMB 25
Katy, TX 77450
December 4, 2001
Complaint filed by: flyatpurdue@hotmail.com (Scott Sharp)
I ordered the Sony PC-110 through ebay from Terry Choate (330-834-9435) he
then paid Raj Software.
t.choatejr@worldnet.att.net
Ebay #1282348333
I paid $1,175.
I paid Terry via Paypal service with my VISA debit card on 10/8/01. I have not received the camera to date. I have been in contact with Raj at Trivedi software via e-mail. Neither he nor Terry will send me my camera or refund the money I paid.
Raj Software / Trivedi Systems
20615 Aspen Canyon Ave
Katy, TX United States 77450
(281)398-5273
rajsoftware.com
December 4, 2001
Complaint filed by: iangray@adelphianh.com
Subject: orders@rajsoftware.com, accounts@rajsoft
traders_name: RAJ Trivedi
I ordered a Canon Elura MC2 camcorder from one of Raj Software / Trivedi
Systems
20615 Aspen Canyon Ave
Katy, TX United States 77450
(281)398-5273
rajsoftware.com resellers (Terry L Choate)On Ebay Auction. I paid $750 on
10/01/01 with my VISA DEBIT Card. Camera was to be drop shipped to me directly
from Raj within 2-4 weeks of payment. I have spoken on the phone and emailed
with my complaints on numerous occassions.Each time I was promised a new
delivery date or given a new excuse as to why it had not arrived. I have
even been given USPS shipping numbers that were falsely addressed so as to
return to sender.I have not received the camera. Terry has since informed
me that Raj has not been shipping cameras to any of his 80 plus prepaid
customers!
Yours Truly
Ian Gray
December 4, 2001
Complaint filed by: craigj@rio.com (Craig Johnson)
Like a lot of other people I ordered a camcorder and never received it. I
ordered a Sony DCR-PC9 camera on September 3, 2001. Sent payment on my Visa
card via PayPal. Have been lied to many times about where the camera is,
have been sent two bogus USPS confirmation numbers and have now been offered
a refund (have not received it either).
December 4, 2001
Complaint filed by: awill49@hotmail.com
Like most of you I have also been tricked. I ordered a Canon Camcorder on
UBID and paid my $600 through PayPal in July. All I have received is false
tracking numbers, lies, and ignored emails. PayPal will not respond to my
request for refund. This is definitely fraud on a very large scale. I have
to admit they did a good job of being fraudulant. Strung me along for months.
I am starting a dispute with my credit card company but it has been a long
time. I am willing to go along with anyone who wishes to pursue criminal
action, etc.
December 5, 2001
Complaint filed by: xueqihui@hotmail.com
Similar to all other complaints. This company sells electronics over ubid.
I sent $625 via paypal for a Sony TRV-17 camcorder on 9/20/01. They repeatedly
send false tracking information and agree to grant a refund, but nothing
ever arrives. Over 60 similar complaints on the San Diego Better Business
Bureau website.
December 5, 2001
Complaint filed by: ssrsco@hotmail.com
My complaint is the same as the rest. On Sept 30th I "won" a uBid auction
for a Sony DCR-TRV17 digital camera. On October 5th, I made payment via Paypal
for $626.00 to Trivedi Infosys in Katy, TX. Since then I have been subject
to nothing but delaying tactics and outright lies, including three false
USPS tracking numbers. I asked for a refund over a week ago and all I have
received in response to that and to several subsequent requests, is
silence.
Again, thank you for the information. I'm glad there is action being
taken.
Subject: raj@rajsoftware.com
traders_name: Raj Trivedi
I bought a digital camcorder off of Ebay from Terry Choate. Terry Choate
is a distributor for rajsoftware.com aka Trivedi infosys, Inc. The terms
of the auction were that I pay Terry through paypal and in 2 to 4 week I
would have the digital camcorder I bought. That was October 9, 2001. It is
now December 5, 2001 and I still have no camera. Terry emailed me and about
70 other people who he sold cameras to through ebay. It appears that Raj
Trivedi with rajsoftware.com (I assume he is the owner)has everyones money
and is not sending out the cameras. I want to make sure that no one else
looses their hard earned money to this crook.
December 6, 2001
Complaint filed by: mr-ed@mindspring.com (Ed Garrett)
I bought a Sony TRV30 video camera on ebay from Robert D Peterson of Computer
Xchange, Lamar, MO. I paid $1,105 via paypal on 10/14 and have received nothing.
Peterson says the problem is with Trivedi, the distributor, whom he allegedly
paid. I was initially promised delivery around 10/19. The retailer Peterson
appears to be legit (had a sterling ebay record until this happened), but
I have no proof of anything except several notes from Peterson trying to
explain. I would like to help build the case if I can. What information would
help?
I've filed complaints with ebay, with paypal, and with visa, but it will
take a while to see if they will help. Paypal will not intervene for me -
I filed after their 30-day limit, but they do have the specifics of my claim.
On 9/24/01 I won a bid of Canon Elura 2 MC Digital Camcorder from the seller Raj Software through the web site: www.ubid.com. The price of the item is $600.00. Till now I still received nothing without doubt. I found that all of the victims ever have the similar experience like me.
Please let me know if you can help
Subject: cs@rajsoftware.com
traders_name: rajsoftware
Ripped off, Trivedi Infosys, Inc aka Rajsoftware..These folks are thieves and PayPal is no better for sponsering them. Call 281-398-5273 and 5874 as many times as possible to voice your complaint directly to the raj scamman himself. He must be maid to feel the pain also. (smile)
Send this info to as many folks as possible, these thieves need to be dealt with!
God Bless, David
Subject: orders@rajsoftware.com
traders_name: Raj Trivedi aka Trivedi Infosy
I tried to be a reseller for this scam artist. In a matter of 10 days, I was able to sell 30 cameras via eBay and accept payment through PayPal. I brought in $25,755 and sent Raj $20,330. The first two orders to him were by PayPal, the next 28 were by check. After he didn't deliver in 2-3 weeks and after receiving many warnings from other resellers, I stopped payment on all my checks to him. Luckily, I was able to catch this in time to cancel all of my checks and refund my customers their payments so they don't come after me for fraud. I then tried to get my money back through PayPal. PayPal was useless and told me that even though Raj was a fraud, they couldn't give me my money back because he has no money in his account. That put me out $1095. I was able to cancel 28 checks, but at a cost of $25 each for a total of $700. Bringing in nearly $26000 in sales via eBay and PayPal cost me about $850 in transaction costs as well.
I've sent my complaints to the San Diego FBI office at sandiego@fbi.gov, the San Diego Attorney General's fraud division at Receptionist@sdcity.sannet.gov and the Houston Better business bureau (www.bbbhou.org). They told me everyone should also file complaints there at www.bbbhou.org and they will aggregate them and send to the FBI and Attorney General's office. I want my $1095 in money paid to Raj by PayPal, my $650 paid to PayPal for transaction fees, my $200 in eBay fees, my $700 in bank stop-check fees, $5425 in lost profits and a piece of his newly-bought house at 20615 Aspen Canyon Drive in Katy, TX and anything else he owns in life for my lost time, aggravation, paid and suffering. Then, I want him thrown in jail for a really long time!
I have several others who have more information and I will share this with them.
I am shopping my case around to Houston area lawyers and am hoping someone
takes my case on a contingent fee basis. I don't want to have to pay $5000
to a lawyer so that maybe I'll win $7000 which I'll never recover until Raj
sells his house or some other legal system injustice or scam. If someone
has a lawyer suing this guy, please share this webpage with your lawyer so
he can contact me and the rest of us. I want to join your claim. We should
all sue him!
Please send my information to the D.A. of Houston
I have phone #'s and names of all the names of my 15 customers....
I will have them e-mail you as well.Rajosftware owes me $15,600//
Please let me know if you need any information more.
December 8, 2001
Complaint filed by: cquizzer@tstonramp.com (Casey Clark)
I am also a victim of these scoundrels. I bought a camera through a re-seller
on e-bay; who in turn bought the camera from raj software. I paid 1,275.00
for the camera and have not received anything.....that was almost 3 months
ago. Please contact me with any further information that you need.
December 9, 2001
Complaint filed by: gtsay@ucia.edu (George Tsay)
hi, i also bought a $1215 laptop from raj on 8/25 and paid 2 days later through
paypal, and i never received the item. they also sent me a couple fake tracking
numbers and i never received anything, please help.
Subject: orders@rajsoftware.com
traders_name: RAJ SOFTWARE
I got a Visor Platinum from these people and it was paid via PayPal. That
was in October - it is now December and I still do not have the item. I don't
expect to get it since they are not answering any of my e-mails anymore.
Just wanted to post a warning to anyone else who might want to do business
with these people. Their website does not post any phone numbers and I believe
that says something about the company.
December 11, 2001
Complaint filed by: daria_akers@yahoo.com
Subject: accounts@rajsoftware.com, sales@rajsoftw
traders_name: RajSoftware
Bought a sony digital camcorder from seller on Ubid. Paid for it 8/1/01
using Paypal. Sent me 4 fake tracking numbers, never delivered product. When
I asked for a refund through Paypal they sent me a check (Paypal even closed
the complaint after the tracking number for the check showed it was delivered).
The check was drawn on a closed account. I have been promised a money order
but now they are just not responding to my emails.
December 11, 2001
Complaint filed by: magnus_olslund@yahoo.com
I ordered a ibook from rajsoftware.com and paid through paypal. This was
mid-september. I Paid $1299. Not sure what to do now after three months of
lying.
December 12, 2001
Complaint filed by: votong65@hotmail.com
My name is Ty Le. I purchased the item from ubid.com with Raj Software for
a sony Camera FCD 1000 for $755.
Payable to: Trivedi Infosys, Inc.
Address: Trivedi Infosys, Inc
Attn: Rajsoftware.com Ordering
808 Fourth Avenue
Suite 516
San Diego, CA 92101
emails: orders@rajsoftware.com, accounts@rajsoftware.com,
cs@rajsoftware.com.
I paid him on July and he said he will ship the camera in 4-6 weeks.
I waited and kept contact with him. After 6 weeks, I remined him (he called
himself Edward). I warned them that I would talk with ubid and they promised
again. I wait for another week. Then I forced him to do it and gave me an
UPS tracking number. Then he gave me a fake tracking number (because 2 weeks
later, I tracked the number and knew that it was sent to Texas instead of
PA, my hometown). It was the week of Sept. 11th, I thought there was an delay
because of national tragedy. After 2 weeks waiting, I asked him again. On
Tuesday, Sept. 25th, he sent an email and claimed that my item has shipped
on tuesday via USPS 2nd day air. It will arrive on Thursday Sept. 27th. Until
today, I have not received anything from him. I reminded him everyday. He
promised to refund and gave me a fake USPS certified number twice. And after
that he sent a letter saying that he cannot refund. The letter was sent from
Katy Texas. His hand-writting on the envelop and I save it. I filed a complaint
to the Internet Fraud Complaint Center (IFCC) at
http://www1.ifccfbi.gov/index.asp. I hope you can bring him to the justice
ASAP because we should stop him from cheating people and ban him from internet
forever.
I paid $725.00 on sony camcorder DCRPC9 on Sept. 11, I didn't receive
and asked for refund. I never recieved my refund. They gave out fake tracking
# and lied about refund being mailed out already.
December 12, 2001
jjparm@yahoo.com
Subject: accounts@rajsoftware.com
traders_name: Raj Trivedi
How surprised was I to find over 50 PEOPLE with the SAME EXACT EXPERIENCES!
I bought a $600 Canon Elura 2 MC Camera on Sept. 17th (over 11 WEEKS ago)
and on Oct. 29th, they said they'd send a refund. About 15 fake tracking
numbers and over 50 false promises later I've yet to receive a cent. I am
willing to join in on any class action suit that is being filed or has been
filed against this devious, manipulative individual. Run, run, run little
Raj. We're coming for you. We're smarter than you. We will get you.
December 12, 2001
Complaint filed by: rmoore3179@aol.com
Subject: accounts@rajsoftware.com
traders_name: Raj Trivedi
9-5-01 I attempted to purchase a Sony Digital Dsc-p1 camera. They told
me I would receive the item in two to three weeks. After a month in a half
I was concerned becuase i didn't receive item. Bit to long after that i received
notice that UBId cancelled there contrat with seller. All info the sent was
wrong. Phone numbers and address leavibg me with only email contact. I recived
an email saying the camera was sent. However, it was sent to Newhampshire
and not to me in California. After 2 months the said they would refund my
$494 and that i would receive it in a week. I never received it. They then
said the would Ups check. Again I never received it. Now they say the would
do an electronic deposit and I would receive it in 48 hrs. Well that was
6 days ago. What else cn i do? And will I receive money without a lot of
legal cost?
December 12, 2001
jcvoss@ucdavis.edu
Subject: orders@rajsoftware.com
traders_name: rajsoftware
I ordered the item (Canon Elura2 MC camcorder) from Rajsoftware/TriTrivedi Infosys, Inc. on October 27th, 2001 for $600. They only accept payment from PayPal. The delivery time was 3 weeks.
Their scheme with PayPal works like this. The vendor strings along the customer during the 4th week with short e-mails. The 4th week for me included the Thanksgiving holiday, so the delay did not seem all that unreasonable. After 30 days, the vender stops responding to e-mail requests, which is the deadline for disputing payment with Paypal.
I then submitted a grievance with PayPal, but was told that since it was day 31, they would not pursue the matter.
From the other complaints posted, it is clear that PayPal was aware of
the fraudulent activity of this vendor since at least August of this year,
but continued to process the transactions. PayPal receives a percentage of
each transaction, which is significant for the high-end items sold by
Rajsoftware/TriTrivedi Infosys. Thus, PayPal behaves as a money launderer
for Rajsoftware/TriTrivedi Infosys.
> Date and Method of Payment:
> 9/7 via paypal
> Item Purchase:
> SONY VAIO FX220 PIII 750MHZ FACTORY SEALED AND NEW
> Auction Title: Lot #: 520470895 Payment
> Item Number: 520470895
> Close Date: September 04, 2001
1) Placed my order on 9/4.
2) Paid via PayPal on 9/7.
3) Was given two false tracking number since then.
4) Asked for a refund on 10/29.
5) Have not received anything till today 12/12.
What trouble me is that:
1) Paypal still list this company as "verified".
2) Company's website is still up. Contiune to do business.
It should be stopped!
December 12, 2001
Complaint filed by: Stella_Lim60@hotmail.com
I purchased Sony Camcorder DCRPC9 on Sept. 11 from rajsoftware.com on internet.
I have never received my product and I have never got my refund. I paid $725.00
by my visa. I notified to paypal, paypal didn't do anything.
I purchased the item from ubid.com with Raj Software for a sony Camera FCD 1000 for $755.
Payable to: Trivedi Infosys, Inc.
Address: Trivedi Infosys, Inc
Attn: Rajsoftware.com Ordering
808 Fourth Avenue
Suite 516
San Diego, CA 92101
emails: orders@rajsoftware.com, accounts@rajsoftware.com,
cs@rajsoftware.com.
I paid him on July and he said he will ship the
camera in 4-6 weeks. I waited and kept contact with him. After 6 weeks, I
remined him (he called himself Edward). I warned them that I would talk with
ubid and they promised again. I wait for another week. Then I forced him
to do it and gave me an UPS tracking number. Then he gave me a fake tracking
number (because 2 weeks later, I tracked the number and knew that it was
sent to Texas instead of PA, my hometown). It was the week of Sept. 11th,
I thought there was an delay because of national tragedy. After 2 weeks waiting,
I asked him again. On Tuesday, Sept. 25th, he sent an email and claimed that
my item has shipped on tuesday via USPS 2nd day air. It will arrive on Thursday
Sept. 27th. Until today, I have not received anything from him. I reminded
him everyday. He promised to refund and gave me a fake USPS certified number
twice. And after that he sent a letter saying that he cannot refund. The
letter was sent from Katy Texas. His hand-writting on the envelop and I save
it. I filed a complaint to the Internet Fraud Complaint Center (IFCC) at
http://www1.ifccfbi.gov/index.asp. I hope you can bring him to the justice
ASAP because we should stop him from cheating people and ban him from internet
forever.
Sincerely yours,
Ty
December 12, 2001
Complaint filed by: ggibbs@linkline.com
I too have paid for a camera and never recieved it or my money back which
I have asked for time and time again. Please Help
December 13, 2001
Complaint filed by: tcjrcyber@worldnet.att.net
Subject: orders@rajsoftware.com
traders_name: Raj Trivedi
Comments: I purchased a camcorder from Trivedi on a uBid auction. Exactly
2 weeks later, on a Staurday, I received my camcorder. It was exactly as
stated it would be and came in the shortest amount of time posted. I learned
of Trivedi's Reseller program and became involved after doing some research
through Paypal, as well as my own positive experience. I sold several camcorders
at auction and Raj delivered them, for the most part, without incident (about
70 total). Later in September things started to get more difficult as he
moved from San Diego to Texas and shipments became later and later. Eventually
they almost stopped. He still has approximately 70 unfulfilled orders totaling
approximately $65,000.
December 13, 2001
Complaint filed by: acayanan@jacquesgourmet.com
I had purchased a Sony Camcorder TRV17 from Alvaro Wong through ebay on 10/5/01.
Alvaro is a reseller to Rajsoftware and as you might know, the product was
never delivered and up to now have not received my camcorder or money back.
Please include me in this complaint that you are filing. If you need to contact
me my home email is abegailc@earthlink.net Thank you.
Subject: phoenix469@juno.com or tammierist@juno.c
traders_name: Anthony Rist
I Won an aution from a reseller of Raj Software on Nov 6th on E-Bay. I
sent Anthony Rist $730 to his paypal account at phoenix4@frontiernet.net.
Same as everyone else, promised it would be sent out 1-3 weeks. No Camcorder
or refund. I was able to file a complaint with Pay Pal, but haven't heard
from them. They are a guilty as Raj Software.
December 13, 2001
Complaint filed by: ragingelfproductions@socal.rr.com
I was victimized by RAJ via Phoenix. Luckily for me I have the resources
and roughly 9 days after the purchase I began to rattle Phoenix's cage to
such an extent concerning filing a lawsuit and in fact having my attorney
write a note... that he repaid me out of his own pocket. Bless his heart...really
feel sorry for the middle men.
As for my out of pocket... roughly $40.00+ which is basically Pay Pal service
fees. But if I can be of any assistance, testify, whatever, just let me know
when and where.
My complaint is the same as the others on the list. I purchased an item
on UBid from Rajsoftware.com or Trivedi Infosys Inc. and never received the
item. I was given false tracking numbers and promises of refunds and still
never received anything.
I partially blame UBid for letting this seller continue to commit fraud.
According to UBid's seller ratings, this seller has had low ratings for some
time. Instead of acting on it, UBid continues to earn a profit from the sellers
business.
December 13, 2001
Complaint filed by: sonny_wong@i2.com
I am also a victim of RAJsoftware. I thought I purchased a Sony Camcorder,
but got a lot a nothing. Please add me to your distribution list.
Thanks,
Sonny Wong
December 13, 2001
Message from Mediator, Pat
Hello Everyone,
I just spoke with one of the Detectives from Fort Bend County in Texas who was involved in RAJ's arrest yesterday. I had several questions for him, and the news is not very good.
Some of you have asked if you will get any money back. That is a possibility, but he owes so much, that it may not be a probability.
Some of you wanted to know if PayPal, UBid, and eBay will be held liable. From the criminal perspective, probably not, but if you all want to get together and file a class action civil suit, then you can name anyone you wish to be liable. This is especially important for the resellers who are legally responsible for returning the money to their victims. If you are a reseller, you have been caught in the middle of this scam, but since a contract was entered into by you and the customer, you are responsible for restitution. (This was the Detective's belief..you may want to pursue this with an attorney). Any of you who have lost a lot of money may want to get some legal advice immediately if you haven't already done so.
RAJ's website will be removed..The Detective was surprised it was still up.
He also told me that the most important thing is that the FBI Fraud Form be filed. You can find that at www.ifccfbi.gov. If you haven't done so, please file that form. All forms submitted will be channeled to the proper jurisdictions. This is especially important for any cases that have occurred since about Sept. when RAJ moved from San Diego to Texas. There are already many, many complaints filed in California, but not as many more recently in Texas, so if you haven't filed that form yet, please go to the FBI site and do so. The Detective wanted everyone to know that this is a case with multiple venues..CA, TX, and probably more. Different charges will be brought by different jurisdictions.
The good news is that he will definitely be prosecuted. I can continue to post complaints to Traderlist, and the Authorities do read that, but they need the FBI form most of all. They will use the information on that form to contact you.
The Detective also stated that it may be helpful for you to contact the state offices of the Attorneys General in Texas and California. Their addresses are listed at the bottom of the pages at www.traderlist.com/California.html and www.traderlist.com/Texas.html .
I will continue to compile a list of names of victims who contact me. If a civil action is brought, I will be happy to forward the list of names to the proper parties so everyone on my list will be included. If you know of others who haven't submitted their complaint to Traderlist.com please ask them to do so..just so we do have a list that is updated and available to all. This is the only way you will all be able to keep in contact and know who the other victims are, from what I understand.
If I receive any other updates, I will either contact all of you, or post the updates on RAJ's page. If you have anything you would like posted that is of interest to the group, please let me know.
I wish you all the best, and hope that justice is served.
December 13, 2001
Message filed by: xp@techjungle.com
I was wondering about that Edward Liu guy who's been replying emails for
rajsoftware and providing false shipment info, and lying about the status
of the orders? Is this the same guy as Raj, or someone else? If it's a diff
person, since he's part of this scam, I would think he should be apprehended
also. Does anyone know? As of last thursday I was still getting replies from
this guy lying and saying the product would be shipped.
December 13, 2001
Complaint filed by: jasoncoyle@hotmail.com
traders_name: Raj Trivedi aka Trivedi Infosy
Has anyone yet retained a private attorney? I would like for myself and
the rest of us to join you in your claim so we can try to get as much of
our money back as possible. Please email all of us with your attorney's name
and phone number so we can get in touch with him.
Jason Coyle
December 13, 2001
Complaint filed by: dehuel@prodigy.net
AS many of you I won an auction through U-bid on camcorder Sony Pc-9 from
rajsoftware in Sept. 18 and so far no camcorder and no money. I lost $725.00.
I've been trying to contact them by email but nothing. If anyone is pursuing
legal action against Raj Trivedi please let me know.
December 13, 2001
Complaint filed by: dehuel@prodigy.net
I won an auction through U-bid from Rajsoftware on a Sony camcorder in Sept
and never got received it neither the money. Is there any way we can get
our money back ? I have all the emails that they sent me . what is going
to happen now
thanks
Jessica
Lot #: 520269917
Description: Sony, camera FCD 1000
Quantity: 1 of 1
Price: $755 each
Buyer ID: VOTONG
Payable to: Trivedi Infosys, Inc.
Address: Trivedi Infosys, Inc
Attn: Rajsoftware.com Ordering
808 Fourth Avenue
Suite 516
San Diego, CA92101
their emails: orders@rajsoftware.com, accounts@rajsoftware.com, cs@rajsoftware.com.
His current address:
20615 Aspen Canyon Ave.
Katy, Texas 77450
Remember if you are sending me information because you want to join in the paypal lawsuit please sepcify this and put it in the subject line or in your first lines in the email.
If you are sending me information not to against paypal but against Rajsoftware please specify this as well..
And if you want to join in both cases let me know about this also..
If you are a customer of mine, that lost money also let me know this, even though my claim against Raj Trivedi is so that I may refund all of you,.
And remember If your credit card company has returned your money let
me know this as well, as your compensation will be different and from what
I've heard the Feds and the District Attorney will be checking into every
claim and if you have received funds from your credit card and still file
a claim, you could be prosecuted for filing fake claims.
Thanks,
And Happy New year to all
Alvaro Wong.
8/22/01: Ordered Sony DCRTRV17 from UBID.COM. Paid via PayPal
9/20/01: After waiting four weeks for delivery as instructed, contacted RajSoftware (aka Trivedi Infosys) Given fraudulent tracking number.
10/10/01: Second status inquiry, second fraudulent tracking number.
10/20/01: Third status inquiry, third fraudulent tracking number.
10/30/01: Fourth status inquiry, fourth fraudulent tracking number.
11/12/01: Reported Trivedi Infosys to BBB and FBI.
12/3/01: Was told by Trivedi that a refund had been issued. Never received as of 01/02/02.
12/18/01: Reported Trivedi to Texas Attorney General.
I have records of the transactions and all correspondence. I am willing
to participate in a class-action suit against this company.
January 2, 2002
Complaint filed by:
ksayotovich@wi.rr.com
Subject: rajsoftware.com
traders_name: raj trivedi
won a camera from raj trivedi on ubid, paid for it never received camera,
dose'nt look good for a refund either. much more to this story.
January 2, 2002
Complaint filed by:
hbannapradist@allured.com
Subject: accounts@rajsoftware.com
traders_name: Rajsoftware
I won a bid on SONY VIAO PCG-FX270 on 9/25/01 from Ubid.com. I sent them
a personal check for 1,395.00. Two weeks after I emailed them to check if
they received my check. Since they didn't receive the check so I decided
to send them another check in the same amount and told them to void or send
me back one of the checks if they received them both. First I thought I can
trust them since I have the information of this company either Web site,
email and address. But around October 25-29, they had cashed all of my 2
checks. I emailed tehm and asked for refunds or send me 2 laptops. They emailed
me and told me that they will send me refund via certified mail with the
tracking number. I checked the tracking number on the internet but it's fake
numbers. I've heard from them since December. Please help me!
January 2, 2002
Complaint filed by:
mikiehorn@earthlink.net
Subject: rajsoftware
traders_name: Raj Trevedi
U-BID auction scam on MAC iBOOK laptop. He received payment, I got the
stall with fraudulent Certified Mail tracking number and no answer answers.
He's in jail now I understand. Maybe I can get $1220 worth of justice. I
have filed a complaint with the FBI
January 2, 2002
Complaint filed by:
gkout@skiathos.physics.auth.gr
Subject: orders@rajsoftware.com
traders_name: Raj Trivedi
Comments: It is a pure fraud...the man is in jail.
January 2, 2002
Complaint filed by:
Darren.Strickland@osd.mil
Subject: orders@rajsoftware.com
traders_name: Rajsoftware.com
I bid on and 'won' the bid to purchase a Canon ZR30 mini DV camcorder
for $525.00 in Aug 2001. I have been in continuous contact with Rajsoftware
and was told that the shipper was behind. I never received the item so I
stayed in contact via email and was told I could get a refund. I never received
the refund. I was told that a check was mailed, I never received it. I was
then told on more than one ocassion that a certified letter with a check
was mailed. I have never received any mail from them. I then advised that
I wanted a wire tranfer to my account. After providing the information, I
still never received any refund. I repeatedly requested that they check my
address to ensure that it was accurate. I also repeatedly asked for a number
to call to speak with someone. I was never provided that information. I have
every email from Aug 2001 to the last email I received from this company
on Dec 6, 2001. I have filed complaints with PayPal, Ubid.com, the BBB, the
IFCCFBI, my bank Wachovia, the DMA Mail Order Action Line in Washington DC,
the District Attorney's office in San Diego. I have over 50 emails tracking
my correspondance with rajsoftware. There are different names used on emails
I received from rajsoftware.com. I would like resolution. Feel free to contact
me for any information you need. You may distribute my email address to others
who are victims. They have my full cooperation and support. I can also be
contacted at strick65@altavista.com.
January 2, 2002
Submitted by: Derrel Hooker
Email address: (please contact us to fill this in)
Subject: rajsoftware.com
traders_name: Raj Trivedi
Comments: Won auction-paid 1215.00-never shipped laptop-promises made
but never delivered=bogus tracking #'s and checks sent. DO NOT ORDER FROM
THIS PERSON!!!
January 2, 2002
Complaint filed by:
soumyajeetchattaraj@yahoo.com
Subject: accounts@rajsoftware.com, etc.
traders_name: Raj Trivedi (Rajsoftware)
On 8/29/01 3:34:29 PM, I placed a winning bid on this auction from UBID.COM
for a Sony VAIO FX220 notebook computer. I sent a check of $1215 ($1195 for
the computer, and $20 for shipping and handling charges) on 30 August, 2001,
which was cashed by this fraudulent Trivedi Infosys, Inc. (ACCOUNT 430032672)
on 10 September, 2001. After several days, when I still did not receive the
notebook computer, and since I was moving into a new address on 1 October,
upon asking them, I was told that it was not in stock, and they would ship
it as soon as it arrives. I agreed. But even after several days, when it
did not arrive, upon asking, I was told that I could ask for a refund. When
I did so, I was told that my refund had been mailed to me. When it did not
arrive again for a few days, I asked them yet again. In the days that followed,
I was sent three false USPS certified mail tracking numbers. The first one,
7001 1140 0002 4553 8117 (this no. didn¿t exist in the USPS records),
the second one, 7001 1140 0002 1338 4432 (this was mailed by someone other
than Raj Trivedi to plainsboro, NJ-08536), and the third one, 0300 1290 0004
4881 2178 (this was mailed by someone other than Raj Trivedi to someone at
Knoxville, Tennessee). When I gave them an ultimatum, I was told that a
replacement letter had been mailed to me on 29th November, 2001, which still
didn't arrive. I have all the e-mails (over 50 odd mails that I had sent
to no avail), the copy of the check with the Trivedi Infosys, Inc. account
number on it, and also the copy of the postal receipt of the check that I
had mailed on 30 August, 2001, and can send copies of all of the above if
required.
I CANNOT BELIEVE THAT HIS UNSCRUPULOUS LAWYERS ARE PLEADING "NOT GUILTY"
(?!) ON HIS BEHALF, AND WOULD DO ANYTHING TO GET EVEN A FRACTION OF MY
HARD_EARNED MONEY BACK!
January 2, 2002
Complaint filed by:
mt23@videotron.ca
Subject: orders@rajsoftware.com
traders_name: Raj Trivedi
simile to other complain, from 12Oct2001 to 29Oct2001, I total order 9 camcorder (Sony PC9, Sony TRV17, Canon Elura2MC) from this company's web site at www.rajsoftware.com but after 1 month, they send me the fake USPS tracking number, and keep lying that all the package has returned because the address are wrong. after that, they dont reply to my email. In this 9 camcorders, one is for me, and the others 8 camcorders are for 8 other buyer which I order for them.
The person which respond my email are ( Edward, Judy, Timithy)
January 3, 2001
Message filed by: Darren.Strickland@osd.mil
To All Concerned,
The thing that I had wished to happen, has. I felt out in the cold when
I realized that I had been scammed, as I am sure each of you felt the same.
Now, we all have something in common and we have the beginnings of a list
of others who want resolution. I think that if we get all of the
information together and get it to the prosecutor, we can improve our changes
for restitution as well as assist them in building the case against those
that have been charged.
It is time we created order out of chaos. Here is what I recommend.
One of those in our group, meaning he is a victim also, is an attorney. I
asked if he would be willing to consolidate our losses and present this to
the prosecutor. Believe me, in cases like this, there is strength in numbers.
If you agree, please provide information to
odea@halloran-sage.com:
Name, address (e-mail and snail), phone number, date of sale, amount and a couple of pages of proof of payment being received by Raj. Mr. O'Dea works for the Halloran-Sage Law Office in Connecticut, and has offered to be the point of contact to consolidate our information. you can his bio at www.halloran-sage.com and got to "who we are" ;"attorneys" and then my last name - "odea" - it will have all his info on that page.
According to Mr. Odea, this will cost us nothing but our time to get
this together.
January 3, 2002
Complaint filed by: filaguilar49@hotmail.com
I had bid on an Apple iBook back in July and never received it. I have
been promised many refunds and have been sent many false shipping confirmation
numbers. I don't know if I'm too late. I'm glad this guy has been arrested.
What do I need to do to help get this guy put away? Thanks for your time.
January 3, 2002
Complaint filed by: brenda@bkdesigngroup.com
Got me for $1,872 back in August. I also received numerous false USPS tracking
numbers for the shipment and for the refund I requested. I was able to track
them - they were going to other people, so I guess someone got their stuff.
"Edward" told me that they had been shipped to the other addresses by accident
and, of course, they would ship my computer out the next day. The amount
of time this guy took just in emailing lies to all of us must have taken
him all day long. No wonder it took so long to get a response. Anyone else
get email from Elizabeth or anyone other than Edward? I'm pretty sure there
aren't any such people, but just wondering how many aliases this guy had.
Does anyone know anything about the Trivedi Infosys, Inc. corporation I mailed
my check to? I haven't been able to find any reference to it at all in the
corporation checks I've made. Just wondering if it for real or just another
false front.
Thanks,
Brenda Kastor
January 3, 2002
Complaint filed by: Raahouse@aol.com
Won his auction back in july, was never shipped any product, they always
had a problem with the shipment
January 3, 2002
Complaint filed by: l4ad69@aol.com
I have been ripped of by Raj Trividi Won bid in uction UBID Sony Vaio Cost
$1,695 on September 8th, 2001 check paid to Trividi info systems on September
12th 2001. Sent inquiry regarding delivery October reveived response you
can request a refund received several email with phony certified mail number
and then request for bank information to wire refund. Received last email
December
January 3, 2002
Complaint filed by: pforehand@att.net
I order a Canon ZR30 digital camera through ubid and was referred to the
Raj Software, Trivedi Infosys Inc. I forwarded a check (have a copy of the
cancelled check).(Ordered Sep 19, 2001 - check cleared my bank Oct 19,
2001).Never received the camera.Have filed a complaint to the
www.ifccfbi.gov.
Pat Forehand
January 4, 2002
Complaint filed by: patel@ppllc.com
traders_name: Raj Trivedi/Edward/Elizabeth
as everybody else has posted - nothing new in my case.
i had ordered a SONY vaio PC on 6/12/2001. as you can see from the transaction
below trivedi infosys received payment of $1150 through paypal. This email
confirms that you have paid Trivedi Infosys, Inc. $1150.00 using PayPal.
Transaction ID: 8VL15234E3682540U
TRANSACTION INFORMATION:
Amount: $1150.00
Quantity: 1
Item/Product Name: Sony Vaio 370DS
Item/Product Number: Vaio 370DS
Buyer: chirag patel
BUSINESS INFORMATION:
Business: Trivedi Infosys, Inc.
Contact E-Mail: orders@rajsoftware.com
I have been in continuous contact with Rajsoftware since then and was told that the shipper was out of stock of the item. Then I was told that the manufacturer has discontinued the item and i as offered to take a refund or take the next available model. unfortunately i selected the model available on their web site. well, actually would not have made any difference as i c on this site lot of people had asked for refund well before that too !
I never received the item so I stayed in contact via email and was told I could get a refund. I never received the refund. I was told that a check was mailed, I never received it. I was then told on more than one occasion that a certified letter with a check was mailed. I received false USPS certified mail tracking numbers. But, I have never received any mail from them. I was then advised on dec. 7, 2001 that I could take a wire transfer to my account. They asked for the account information but i became speculative and then went on to BBB site to find that this company has a history of such cases. just around that time he was arrested. i have talked to them (edward/elizabeth and to raj's answering machine) on phone several occasions till it came down to getting a refund. I repeatedly requested that they check my address to ensure that it was accurate. I have every email from June 2001 to the last email I received from this company on Dec 7, 2001.
paypal.com are also crooks as they do not allow to file a complain after 30 days. and looks like raj software knew that very well !
Feel free to contact me for any information you need. you may distribute
this mail to others who are fighting for justice to be served to raj.
January 4, 2002
Complaint filed by: Paul@klife.com
I ordered a laptop and a digital video camera, i have forwarded all of the
information to the lawyer mentioned at the bottom of the page.
My name is Paul Fryant and i live in Columbia, MO, my email address is
paul@klife.com and please let me know if you need any more information from
me...
thanks
January 4, 2002
Complaint filed by: capnkupper@aol.com
I hope I am not too late in giving you my complaint, I just found your website
saying that Raj has been arrested and being prosecuted. So I would just like
to send my complaint in as well. My name is Ken DeBoer and I live in Michigan.
I have dealt with Raj's games since June. If you can please email me any
of the information that you need to know that I have paid Raj and I am a
victem, just tell me and I have all the emails that they have sent me. It
was for a computer for the price of 1390 dollars.
Thank You, Ken
January 4, 2002
Complaint filed by: dgargane@rush.edu
I won a UBID auction for a Sony DCR-TRV 17 camcorder on July 28, 2001
being sold by Trivei Infosys/rajsoftware. I pain next day by Paypal. After
many false UPS and USPS tracking numbers, I still have not received the camcorder
or a refund I requested on 10/4/01. I have received an empty envelope once.
They have ceased communication since 12/6/01 and now at least I know that
that I am not their only victim. I hope to see justice and get my money back.
January 4, 2002
Message filed by: odea@halloran-sage.com (Attorney Tom O'Dea)
I spoke with the prosecutor - they are going to try and get a plea agreement
and as part of that plea agreement Raj would provide restitution. If he does
not take a plea, we would have to go after him to get our money. Because
the state has such a good case I have to believe he is going to plea. I also
spoke with Raj's lawyer. He has gotten through 1/2 of the documents the state
has against his client and will contact me if there is any plea agreement.
Believe it or not, I liked his lawyer (remember we lawyers get hired to defend
even crooks - I learned in the first year of law school 13 years ago, when
you're defending a person you believe is guilty, you're not actually defending
him, you're defending the system - basically you make sure the police and
prosecution do their job correctly so that in the future they do it right
and thus prevent an innocent person from being put away... all right enough
of my speeches).
We all are mad at ourselves for being taken by this crook (no one more than
me!) but as long as we stay involved in the process we should be able to
at least get the satisfaction of knowing Raj will do serious time and we
might even get some of our money back. And remember, of all the tragedy that
happened in 2001, it's not that bad and may we all have better luck with
our internet purchases in 2002 (I know I will only buy on-line with my American
express and if the item is not delivered by the time the bill is due I dispute
the bill and Amex is great with that - they always take the consumer's
side).
January 4, 2002
Message filed by: mikiehorn@earthlink.net
TO: All Concerned:
My name is Mike Horn. I wanted a laptop computer for my daughter... Well,
$1220.00 later here we are. I have filed with the FBI, as well as contacting
the lawyer for trademarks and logo's for Apple Computer to let them know
Trivedi used their trademark and logo to deceive and defraud. Apple is VERY
protected of their trademark, logo and intellectual property. As a retired
Army Officer, working for a Defense Contractor, I have a San Diego Deputy
DA/prosecutor attached to my worksite as an Army Reserve Colonel. As a
professional courtesy, he said he would put me in contact with his fraud
division to make sure I did everything right in filing my complaint.
I received a call today (Friday Jan 4) from the arresting officer, the detective who went to Texas to arrest our friend RAJ. The only (new) information received was that San Diego was going forward with 98 criminal complaints (picked from the San Diego area for convenience of witnesses) of the 500+ complaints received before XMAS. Between Xmas and New Years, he believes another 200+ complaints have been filed, with even more expected after that. He thinks the average "take" by ole RAJ averages nearly +/- $1,000.00 per complaint!!! He insists that all victims continue to file with all evidence ready to send in when requested.
For people who need information, I hope this helps in some way. The detective apologized that he could not contact each of us individually. I really did not expect this much time or treatment from busy law enforcement. San Diego seems highly motivated to see justice done here. God knows what will happen if it goes to court.
Please pass this on to anyone you think it will help.
Regards,
Mike Horn
Primary Complaint Classification: Selling Practices
Secondary Complaint Classification: Refund Practices
Complaint:
I won the bid on september 10th from ubid.com.The sales person e-mail is
"orders@rajsoftware.com " and I paid the bidded amount of $625 using pay
pal. They said the shipping will be done in 2-4 weeks.But till today , i
got NOTHING. So when I e-mailed them regarding the same , i got the reply
saying that they returned the amount .But till today I got NOTHING.What should
I do now, to get back my payment ?
The following is the advise given by ubid.com:
This is to inform you that uBid has disabled all accounts associated with Raj Trivedi, also known as Raj Software, due to customer complaints of non-fulfillment. We will cooperate with the appropriate law enforcement agencies to try and reach resolution with this seller, and we encourage you to do the same.The contact information we were provided with for this seller is as follows:
Trivedi Infosys Inc
20615 Aspen Canyon Ave,Katy, TX,77450
Phone 281 398 5274;Fax 281 398 5275;Cell 619-520-0619
previous address:
808 Fourth Avenue,San Diego, CA 92101,619-231-1990
We urge you to contact appropriate fraud reporting agencies, such as the US Postal Service and Attorney General if you sent your payment to the seller via USPS, the National Fraud Information Center the Better Business Bureau and the Internet Fraud Complaint Center
I reported to www.ifccfbi.gov and to bbb.org.
January 7, 2002
Complaint filed by: vwtay@netzero.net
this company is a fraud.i won an auction for a laptop computer through
ubid.com. after 5weeks still no laptop. several emails between, bogus tracking
numbers, and a fake refund check issued. promises for a replacement check
that got mailed 5 times and lost. now no website. BEWARE DO NOT BUY FROM
THIS PERSON i wish i would have known about this site. painful mistake to
learn--
January 7, 2002
Complaint filed by: jpfresnoza@msn.com
Subject: t.choatejr@worldnet.att.net
traders_name: Terry Choates Jr. (Reseller for RAJ Trivedi)
I made a payment in the amount of $1,175 via paypal for a Sony DCR TRV
30 camera back in October. I never received the camera. Never received a
refund It looks like the seller (Terry ) was reselling the cameras for Raj
Trivedi.
January 17, 2002
Complaint filed by: beeoss@yahoo.com
Subject: sales@rajsoftware.com
traders_name: Raj Trivedi
Same story as most of the others. $1550 lost for a 'Sony Viao' laptop.
uBid auction. Received false certified mail numbers and shipment claims from
'Judy', 'Edward', and 'Elizabeth'. How about going after uBid and not just
PayPal? Consumer Exchange auctions are deceiving on uBid, as they are made
to look just like general uBid auctions. Plus, negligence; uBid should have
removed Trivedi as a seller much sooner than they did.
January 21, 2002
Update filed by: Tom O'Dea
odea@halloran-sage.com
Dear Interested Friends -
As many of you know, I am also one of those who was "taken" by Raj Trivedi
(aka Edward, Barbara....?). I paid $775 by postal money order for a camcorder
that was never delivered despite numerous fake USPS tracking numbers supplied
by Mr. Trivedi.
Well, through the hard work of many of our law enforcement officers in California and Texas (and elsewhere I'm sure), Mr. Trivedi was arrested. (There is a particular officer who has been particularly busy on this case but he wishes to remain anonymous - we should all be thankful for the unsung police officers who work so hard to protect us all - I would propose that we all take 5% - 10% of whatever we get back and donate that to our local police benevolent association or see http://www.officer.com/ for some great ideas as to where to send the donation). Anyway, on Friday 1/18/02, Mr. Trivedi and the prosecutors entered into a plea agreement. Mr. Trivedi plead guilty to 5 Felony counts (2 computer crime violations, 2 mock auctions and 1 grand larceny) and agreed to 3 years confinement and "global restitution." There will be a sentencing hearing in 60 days if Trivedi does not make the "global restitution." What does that mean? It means, at least so far, the best thing that could happen has happened. I spoke to the prosecutor a couple weeks ago and this is what she had hoped would happen but she was not sure she could get it done. Once I get her permission to publish her name I will do so as well - we all owe her a note of thanks and maybe a letter or 2 to her boss and the newspapers in San Diego as well. I will e-mail both the prosecutor and Mr. Trivedi's lawyer to see where they are getting the list of victims from and to assure all those who were victimized are made whole.
For those of you who have already e-mailed me, you do not have to so again but I remind everyone to make sure they fill out the ifcc complaint referral report - see www.ifccfbi.gov - I think that is where they are getting the list of victims. Please forward this to everyone you know who was victimized who is not on this string (I'm sorry for those of you who I have missed!). If Raj Trivedi does not make complete "global" restitution then we will re-examine whether a lawsuit would be an appropriate recourse. Again, we owe the police and the prosecutors our thanks and our support! Our judicial system may not be perfect, but I'll take it over any other system in the world!
Good luck to all and feel free to e-mail me with any questions.
Tom O'Dea
PS - Pat could you post this at www.traderlist.com/RAJsoftware.html
RESPONSES TO:
Thomas P. O'Dea, Jr., Esq.
Halloran & Sage LLP
315 Post Road West
Westport, CT 06880-4739
Telephone: 203-227-2855
Fax: 203-227-6992
mailto:odea@halloran-sage.com
www.halloran-sage.com
Subject: orders@rajsoftware.com
traders_name: Raj Trivedi
Well, I may be a little slow, but it's nice to know I'm in good company.
I too have been defrauded by Trivedi. Familiar story. In 8/01, I won bid
on UBID for Sony laptop computer and paid $1215 by personal check through
US mail. Weeks go by and no laptop, but lots of excuses. I should have known
better with no telephone number, only email addresses. I demand refund. Lots
of promises, false tracking numbers, no refund.
Subject: Scam@san.diego
traders_name: RAJ Software (I think)
This was in my local news this morning - I never dealt with this guy (thankfully!) but I know a lot of people here did.
Guilty plea in Internet fraud by NBC 7/39 News Staff
SAN DIEGO, Jan. 18 - A man who stole $800,000 from hundreds of victims worldwide by selling electronic goods on Internet auction sites, then failed to deliver the goods, pleaded guilty Friday to grand theft and fraud charges.
Raj Trivedi, 25, faces a stipulated sentence of three years in state prison when he goes before the court March 22, provided he makes restitution in full. Superior Court Judge Robert F. O'Neill also ordered Trivedi to forfeit his computer.
The defendant pleaded guilty to two counts each of grand theft and being a pretender on a mock auction, and a single count of computer fraud. As a result of the plea bargain, 91 other counts were dismissed.
"Mr. Trivedi was robbing Peter to pay Paul," said Deputy Attorney General Tawyna Boulan. "He intentionally defrauded people on the computer."
A number of victims lost between $20,000 and $30,000, but for most it was $1,800 to $2,000, the prosecutor said.
Trivedi's attorney, John Cleary, said his client was a baseball card collector who "got in over his head" with a computer business.
"For two years it was successful," Cleary said. Trivedi then got deep in debt and got "caught up in credit," his attorney said. "He was out of control," Cleary said. "He was totally irresponsible, there's no question about it."
Boulan said Trivedi could face a possible maximum sentence of six years and eight months behind bars if a judge determines he has not made every effort to pay back some 600 victims in the United States, Mexico, Canada and Great Britain.
"This case deserves every victim to be made whole," the prosecutor said.
Trivedi was arrested last month in Katy, Texas, a suburb just west of Houston. He had gone there after investigators in San Diego questioned him about his business, Boulan said.
Trivedi's personal assets are exhausted, but he still has between $150,000 and $200,000 worth of property in Texas and $93,000 in a bank account that will go toward restitution, Cleary said. The defendant's parents will also contribute another $57,000, the attorney said. But Boulan said authorities in Texas may not release the defendant's property while their investigation continues.
Trivedi doesn't face any criminal charges in Texas at this time, the
prosecutor said.
This restitution includes only the actual loss or out-of-pocket loss sustained by a claimant from non-delivery of a requested item from Raj Trivedi or rajsoftware.com or Trivedi Infosystems.
Name: ________________________________________
Address: ___________________________________________
Daytime Phone: ( ) _______ - _______________
___________________________________________
Evening Phone: ( ) _______ - _______________
Email: __________________________________________
Date of Purchase : ___________________________
Item(s) Purchased: _________________________________
Total Cost of Purchase: $ _____________________
Method of Payment (i.e. Paypal, check, money order etc): ______________________________________________
Please attach copy of any form of payment or receipt of acknowledgment of payment. If check or money order, please include photocopy or email attachment of the front and back of payment.
Did you receive any compensation, insurance or reimbursement received for this loss: yes no
If yes, explain briefly__________________________________________________________________________
Basis of Claim:_______________________________________________________________________________________
______________________________________________________________________________________________________
By completing this form, I certify that this is a true and correct statement made under penalty of perjury under both federal and California law.
Date: __________________ __________________________________________
Signature
__________________________________________
Printed Name
Please mail or email claim form to: John J. Cleary
Cleary & Sevilla, LLP
1010 Second Avenue Suite 1825
San Diego, California 91942
Jilljanotta@aol.com
Attorneys for Defendant Raj Trivedi
Despite numerous emails and at least 3 ficticious USPS shipping numbers, I never received my merchandise.
I am very well documented with the emails and a copy of the check that was cashed. I did contact the San Diego District Attorney's office to offer any help and documentation they might want in their efforts to prosecute this case. They did not contact me afterwards, but I assume they had a whole lot of evidence to work with.
If the resolution in this case is such that it allows me to obtain any type of restituion, I would love to know what I need to do.
I sincerely appreciate all your efforts that you are making in this matter. If I can help in any way, please don't hesitate to ask.
Your timely help will be greatly appreciated.
Subject: accounts@rajsoftware.com
traders_name: Trivedi Infosys, Inc.
Like many people I purchased a Sony VAIO FX220 Notebook from the seller
Raj Software through the Ubid.com( Lot #:520547250) on Sep.16th 2001, then
made the payment through paypal for 1215.00. Not even I didn~{!/~}t get the
notebook as their promise within two weeks, the truth is I never got the
notebook. After I email to question them that why took so long to get my
notebook, they claim that they would return money. I was very patient to
wait for refund, but nothing came from them. Then I contacted them again,
they claimed again that they are going to send me a check. Things were going
on very nasty after that. The last time I try to contact them was Jan. 9
2002, I found out their email system and website were shut down already.
April 7, 2002
Message filed by: anil@nwpass.com
I am wondering if you can do me a favor and post my letter to Mr. O'Dea.
(Note from mediator..Mr. O'Dea is an attorney, and
also another victim of Mr. Trivedi.) I am sure you already
have enough postings for this cause but, I need to do this in the name of
mental health. I really feel that Paypal is getting away with
something.
-------
Dear Mr. O'Dea,
Pat asked me to email you regarding my case. A short note of gratitude for your time and efforts. I will be sure to earmark a percentage of my recovery (if there is a recovery), to be given to a local police fund as you have suggested.
I am so angry with this man. I feel as though more than money has been taken from me as I am sure other victims feel. I am also upset with myself for allowing Rajsoftware.com to get the best of me. This guy had no conscience and in my case used 9-11 to his advantage to keep me at bay for a few more weeks.
However, I do not think Rajsoftware.com is the only player in this fraud game. I blame Paypal which brings me to the reason why I am writing you. It is the consensus of many of the victims of Rajsoftware.com that Paypal knew months in advance of Mr. Trivedi's game. There is evidence to indicate that Paypal received many complaints about the company and Mr. Trivedi but, failed to act. I feel that the company enabled him to commit fraud in the interest of making money on his transactions.
Paypal should have terminated his account months in advance and in not doing so allowed Mr. Trivedi to swindle many more victims out of their hard-earned money.
I took this issue up with Paypal about the same time I filed all of my official complaints against Mr. Trivedi's company. Paypal indicated to me that I did not report the problem within their 30 day limitation. Therefore they could do nothing. I was extremely frustrated with this answer. I explained that Mr. Trivedi's scam was based on delaying the purchaser to avoid said purchaser from filing a complaint. Such a technique allowed him time to continue with his fraudulent behaviors. They had no sympathy or understanding for my position. Paypal sold their service to me on the concept that I would be protected against people like Mr. Trivedi. However, when it came time to ante up, Paypal failed me and hundreds of other clients.
I took this issue to my credit card company shortly after my conversation with Paypal. The credit card company asked that I forward all information concerning Paypal and Rajsoftware.com to them. I did so. To make a long story short, my credit card company found Paypal to be at fault and reversed the transaction that was used to pay Paypal so that Paypal could pay Rajsoftware.com.
Paypal immediately retaliated by restricting my account and freezing all assets in the account. I filed an appeal with Paypal. Paypal rejected the appeal. I called Paypal after receiving the appeal and re-explained the situation (10th time at the least), to include my reasoning as to why I felt they were at fault. The Paypal representative stated that they would not lift the restriction until such time they received their $1280.00, the amount of the chargeback by my credit card company. This is also the amount that I paid to Rajsoftware.com for a printer I never received.
I contacted my credit card company to see if they might be able to apply pressure to Paypal. The representative indicated to me that they dealt with Paypal's bank and not Paypal directly. The representative went on to say that they could not pressure Paypal into removing the restrictions on my account. I asked the representative if there is anything they could do. She stated that an investigation would only take place if Paypal received numerous chargebacks in a given period of time. Numerous chargebacks on a vendor send up red flags to a credit card company.
In closing, Paypal does have many contract limitations holding them in a "no harm/no liability" position should one Paypal client commit a fraudulent act against another Paypal client. However, I feel that these stipulations hold no water when Paypal demonstrated gross irresponsibility and negligence in investigating and suspending Trivedi's account. An account that had multiple complaints lodged against it.
All of this said, I am wondering if anyone is pursuing a suit against Paypal? If so, how do I become involved in such a suit? I would also be interested in any advice you might have for me.
Thank you for your time.